20 Questions &
from Diberville, MS asked:
December 9, 2017
How do you turn off heat and use flame only- I have a dimplex multifire electric fireplace model no DF3215
Operation instructions to turn the heat off and keep the flame on can be found here
on December 10, 2017
from Saint Cloud, MN asked:
November 27, 2017
I don't see much information about installing an electric fireplace. Is there anything special to be considered? Is it just a matter of plugging it in or are there other considerations? Does it need to be installed or checked by a specialist or is it subject to any codes? Does the size of a room need to be considered with an electic fireplace? I see options for different logs, inserts etc but it appears that the electric fireplaces come complete. Are they complete? Lastly, are there certain types of electric fireplaces that look more realistic than others?
The heat output on an electric fireplace is so low that it usually does not have to adhere to any strict codes or clearances. Low output also will not usually run you out of a room but rather just provide comfortable heating. Any clearances for a unit will be listed in a product manual but most of these are all zero clearance to combustibles. The main factor is whether something can be recessed or must be wall mounted which will be STRICTLY stated in the manual.
Dimplex is a highly recommended brand as their main focus is on this type of appliance but if you want a more modern take then Napoleon is also a good brand.
on November 28, 2017
from Richmond, VA asked:
November 25, 2017
I need an electric fireplace that is 46-48" high
Unfortunately, we do not carry any electric units that are that tall.
on November 27, 2017
from MN asked:
August 3, 2017
Is there a fireplace that needs no vent that I can hang on the wall and that doesn't need me to open the wall?
Absolutely. There are several electric, ethanol and gas (natural or propane) wall-mount systems that will not require the fireplace to be framed into a wall. These models are found in the vent free fireplace category on our site by using the "Wall Mounted Fireplace" filter under "Fireplace Type."
on August 3, 2017
from MO asked:
February 15, 2017
Is there a two-sided (see-thru) electric fireplace available/manufactured? Thank you.
I'm not currently aware of any.
on February 16, 2017
from Brooksville, KY asked:
January 30, 2017
I have a Febo Flame model #ZHS 36. Is there a way I could get the manual for this item?
We are not a dealer of these hearth systems. I suggest contacting the manufacturer for further assistance.
on January 31, 2017
from Fort Wayne, IN asked:
January 19, 2017
Do you still sell trim kits?
from Massachusetts asked:
December 23, 2016
I am interested in a small stove (or fireplace-style heater).I have a cool room that electric baseboard heaters are not able to heat. I want to heat a room that is 13' x 14'. Should I get a heater with a blower? I would also like a thermostat. My budget is (up to) $150.
Caroline C. Howe
from Bristol, Maine asked:
December 17, 2016
I have an electric fireplace with no name on it. The Model Number: 25-791-68 Serial Number: 1523ADD84196. I am unable to find the remote or start a fire.
It appears your unit is a Hampton Bay electric fireplace. Unfortunately, we do not carry a remote that would work with your fireplace.
on December 19, 2016
from Bel Air, MD asked:
December 13, 2016
Napoleon Allure 72 Inch Electric Fireplace with Heater - NEFL72FH
How much power do you need to run this unit?
The NEFL72FH requires 120 volts to operate. Please let me know if you would like a quote for the unit with our best pricing. You may reply to this email or call me (Tyler) at 901-786-6861 to discuss. I will look forward to your response.
on December 13, 2016
from Bel Air, MD asked:
December 13, 2016
How much power is required to run the 72 inch linear?
Your question was not submitted for a specific product. So that we may answer this question correctly, please provide a link to the item in question or the make and model number.
on December 13, 2016
from Pittsburgh, PA asked:
December 6, 2016
We have a 2-sided non-vented, gas log fireplace that can be seen in the family room and living room. We are looking to transition this to an electric log set.
We do not offer any see-through electric inserts.
on December 6, 2016
from Poplar Bluff, MO asked:
November 23, 2016
Are there fireplaces that can support a 65" TV?
Almost all of the electric fireplace manufacturers on the market recommend a maximum load carrying capacity of 55 pounds for a standard mantel enclosure and 85 pounds for an entertainment center type enclosure. These capacities will apply to the models we carry as well.
on November 25, 2016
from Tacoma, WA asked:
November 6, 2016
Are electric fireplaces expensive to operate, and do they increase the power bill for the entire house
It is historically more expensive to operate an electric fireplace, as electric heating elements cannot operate as efficiently as a gas burner and have a constant high amperage draw.
on November 7, 2016
from Santa Cruz, CA asked:
May 23, 2016
Do you have any electric fireplaces that recess into a standard 3.5 inch wall?
from Southern, CA asked:
December 30, 2015
Of the Dimplex electric fireplace inserts you have, which one uses electric bulbs? Can it be the Dimplex DF 3015?
The DF3015 does indeed use LED lighting.
on December 30, 2015
from MO asked:
December 28, 2015
What surround fits a Majestic SF-BI30-E fireplace to fill in the existing fireplace opening?
While this fireplace may be installed into an existing fireplace, no optional surrounds are offered by the manufacturer for an installation of this type.
on December 29, 2015
from Glade Spring, VA asked:
November 6, 2015
I'm looking for a heat source for a small cottage that is one room measuring about 140-160 square feet. What would you suggest? I also want to use an old mantel that I have. Can you recommend a fireplace that would be suitable for such a small space?
Most all electric fireplaces with a heating element will be able to heat the space you describe. 1500 watts equates to 5,000 Btu, which equates to electric fireplaces having the capability of heating a space of 143 square feet.
The Dimplex BFSL33 Slim Direct Wire 33" Electric Firebox
would be an excellent choice, so long as this works well with your mantel dimensions.
on November 6, 2015
from Attleboro, MA asked:
July 8, 2015
If I hand an electric fireplace on the wall, can I also hang a flat screen TV above it?
So long as the mantel clearances are followed in the instructions for whichever fireplace you choose in addition to the air space clearances provided by the television manufacturer, this will not be an issue.
from Houston, TX asked:
July 2, 2015
I would appreciate your recommendations of models to consider for a recessed linear electric fireplace. I have began construction of a new house and am 4-8 weeks from needing a fireplace. I had intended on getting the FMI Paris Lights, 43" ventless propane model, and may still. I like it's linear geometry and (especially) its thin-bezel that will allow stone/tile to effectively be set right up to the firebox. The house is in Texas so, heat output is not a NOT a critical factor. Some heat would be nice. I am going to mount a TV above the fireplace but, there will be a thick stone mantel below the TV.
My builder asked me to look at recessed electric fireplace alternatives.
The fireplace will have thin set brick columns on its right and left.
The span between columns is designed at 57". So, I would be looking for a firebox front width of 42" - 52", although the recessed fireplace's external rear casing could be wider. I want a linear look so, the front firebox height should be 20" or (preferably) less. What would you recommend?