23 Questions &
from Somerdale, NJ asked:
January 16, 2018
I would like a simple fireplace surround. Width of opening is 34.5" and height is 28.5", do you have anything I can use?
Our surrounds are model specific and we will not have anything that precise. We would recommend you have something locally fabricated for the best fit.
on January 16, 2018
from Glade Valley, NC asked:
November 28, 2017
I have built a indoor fireplace , stick built , covered inside and out with durarock board.i will be installing a ventless gas log set .what is the best thing to install over the durarock inside the firebox
Perhaps you would consider decorative firebox panels inside the fireplace.
Please see the following links:
One 24"h x 28"w Panel
Two 24" h x 40"w Panels
These panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw. They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace.
on November 28, 2017
from Keller, TX asked:
September 21, 2017
What's the difference between a fireplace front and a fireplace frame?
Generally speaking, a fireplace front will cover some of the firebox facing while a fireplace frame or surround will cover any gaps left during the finishing phase of installation. Please note that all of the frames and surrounds offered on our site will be manufacturer and model-specific to the fireplaces we also advertise on our site and would only work if you currently own one of these models.
on September 22, 2017
from Berkeley, CA asked:
September 7, 2017
How do I actually attach the surround to the wall? I am trying to make a fake fireplace and there is not a gas fireplace inset or furnace inside my current wood burning fireplace. May I use liquid nails to "stick the surround to the wall?" Thank you.
You might want to use a RTV silicone
, in case you ever decide to use the fireplace again.
on September 7, 2017
from Dallas, TX asked:
May 20, 2017
I have a 29 inch wide by 23 inch tall marble wood burning fireplace. I am looking for a facing surround for this size.
Unfortunately, the facings and surrounds advertised on our website are specific to certain fireplaces we also offer and will not be universal. I recommend having something fabricated locally.
from CA asked:
May 9, 2017
I have a 24" X 36" fireplace and am looking for a decorative trim in satin nickle.
We only offer decorative trim and optional surrounds for the manufactured fireplaces that we also offer.
from Hood River, OR asked:
April 26, 2017
I have a Travis Industries 2001 DVS fireplace insert with an Avalon Salish Bay DVS face on the front of it. I would like to remove the Salish Bay face and replace it with a flat plain flush face. Less decorative is better; I want a modern look. Pictures are attached. I can provide dimensions. The glass in the insert is 24" x 12" and I would like as much of that as possible to be visible.
Do you have something that would work, or can you direct me to someplace that might be able to help me?
You would have to contact Travis industries or one of their dealers as we do not sell parts for Travis Fireplaces.
from El Paso, TX asked:
March 28, 2017
I'm trying to use reclaimed wood as a surround, however, the builder insisted I use tile to create a 12" spacing between the wood and the gas fireplace. What can I use instead of the tile?
The other option would be to use a metal surround.
from NC asked:
February 21, 2017
I'm looking for adjustable or custom fireplace trim kits. My opening is 23 inches wide by 28 inches high, depth 8 inches in back. Is there anything that would work?
Sorry, there is nothing that small.
on February 21, 2017
from Cranberry Township, PA asked:
February 11, 2017
We have a Majestic Direct Vent gas fireplace and would like to update the look. The Model is G336N and it's about 20 years old (approximately 36 inches x 41 inches). Do you have parts to replace the front: surround, facing, glass, etc.? We don't really use the fireplace, but want an updated look for the room.
Unfortunately, any available fronts or optional accessories for this model have been discontinued for quite some time.
on February 13, 2017
from Boise, Idaho asked:
January 4, 2017
I am trying to buy a glass frame holder for my gas fireplace. I have part number 13376I.
Unfortunately, I was unable to locate information on your unit based on the model number provided. If you could, please provide a picture of your fireplace's data plate.
on January 5, 2017
from Fort Mill, SC asked:
January 1, 2017
I'd like to replace the shiny brass surround and screen on our fireplace with a new black one. We have new gas logs (replaced some that were very old). The current surround has glass doors and a hood. I'm not sure of the exact inside measurements, but the opening seems to be around 48" wide and 32" tall. I am not sure if the glass doors are necessary, but the man who installed the logs said we really needed the hood because of the heat output. I would like your guidance in what product you'd suggest for our needs. I've attached a picture.
To replace the surround and doors, we would need to know the opening height and width of the fireplace without the doors and surround. However, please note that any replacement enclosure we would offer would also include doors, which should always be left in the fully open position when gas logs are in operation. We would not offer any optional surround without the doors, but could offer an optional enclosure hood to fit over the door assembly, much like what is already in place. The only other alternative would be to simply sand, clean and paint the existing enclosure and hood with any of the High Temperature Stove Paint & Fireplace Paint
on January 2, 2017
from Centennial, CO asked:
December 8, 2016
We would like to update the trim of our gas fireplace. We have the original model. Majestic RHEDV32RN with a HEBTKP and trim HEDV32T812, AL-A2F-025, RHEBSLP. Do you have something that would be a pretty easy swap? We would prefer something without the brass, but keep the fan.
Unfortunately, trim kits for your unit are no longer available.
on December 9, 2016
from Crosslake, MN asked:
December 2, 2016
I have a fireplace that was installed in the 70's. Everything works fine, but it is the "old school" brass finish. I would like to change it for a matte black finish. How difficult is this typically? Is it normally just a matter of pulling the existing cover off and putting a new one on? What do I need to give you to determine what I need?
There likely isn't a front that would be able to replace your current one. You will likely want to paint it with high heat stove paint.
on December 2, 2016
from Utah asked:
November 30, 2016
How do I find sizes of the openings?
The surrounds we carry do not have opening sizes listed, as they are meant for specific models of inserts.
on November 30, 2016
from Baltimore, MD asked:
November 21, 2016
I'm looking to put a wood insert into a 71" (w) x 51" (h) fireplace.
Unfortunately, we do not offer custom surrounds. This is something you will likely need to have fabricated locally.
on November 22, 2016
from Stamford, CT asked:
October 8, 2016
We have a fireplace with the following dimensions: 30.5" W X 27.5" H X 15" D. We would like a ventless gas insert. Do you have any models that would fit this opening?
on October 10, 2016
from Nashville, TN asked:
January 3, 2015
I have a brick fireplace with an opening that is 44" W x 28" H. I currently have a metal frame with glass doors that is surface mounted to the brick on the face of the fireplace. Can any of your products be installed that way or is there a better alternative?
Many of our glass door assemblies are installed in this very way. One of the most popular options is the Textured Black Princeton Glass Enclosure
. There is also the option to have what is known as an "inside fit" door enclosure made. The system is designed to mount flush with the fireplace opening. An exact upper and lower width, as well as a left and right height measurement must be taken, as most fireplace openings are slightly imperfect.
on January 5, 2015
from Carbondale, IL asked:
November 17, 2014
Is it possible to modify this fireplace insert facing and surround with some personalized, individual tiles? I would like to have some custom made tiles by an artist friend of mine incorporated into the surround and hearth.
While the surrounds that you see are for specific fireplaces and inserts and cannot be modified, there would be no reason why non-combustible material couldn't be used to finish out or tile over a surround. You would need to use refractory mortar to bond the tile to the facing or surround.
on November 18, 2014
from Merryville, La. asked:
January 15, 2014
I have a Woodside factory built fireplace insert the model is w-42. The black insert facing is rusted out. Will this one work with my insert?
All of our surrounds and trim kits are model-specific. We are not a Woodside dealer, so unfortunately we do not have any surrounds for your model. We apologize for this inconvenience.
Tyler M. - NFI Certified Specialist
on January 15, 2014
from Ontario, Canada asked:
January 13, 2014
We are looking to change up our fireplace - but I don't know if the ugly gold piece around the insert is removable or even what is behind it! Our plan is to paint the brick - bottom line - I don't like the gold piece framing the fireplace and I don't know if I need to replace it with something else, or if I can just take it off - my hope is there is brick behind it!
From your attached photo, it appears the brass/gold surround is actually a shroud for the insert. This component is usually provided to conceal any extra space that you may have between the insert and the edges of the fireplace opening. As such, you will likely have a gap behind the shroud. These shrouds are usually snapped into position and can be removed by pulling up and away from the insert. It is possible to paint the shroud by roughing up the surface and adding a coat of primer before painting. Depending on the age, brand, and model of the insert, other shrouds may still be available to work for your needs.
Collin C. - NFI Master Hearth Professional
on January 14, 2014
from Greenville, SC asked:
November 17, 2013
I have a noise coming from my blower located under the bottom of the fire box for the gas logs. I need to remove the metal surround plate to access the blower but see no hardware which may secure this plate. So what's the trick to removing this plate?
While it depends on the manufacturer, almost every surround I have worked with is assembled into one piece and sits in position on shoulder screws which are welded or threaded to brackets on the unit. The surround will usually come off if you lift upwards and tilt it forward from the unit. Some surrounds are tighter to the facing than others.
Collin C. - NFI Master Hearth Professional
on November 18, 2013
from Burlington, VT asked:
March 2, 2013
How do I determine what size face to purchase?
The fireplace facings and surrounds that we carry are all intended to be used with specific models of fireplaces and inserts. You will definitely need to know that manufacturer name and model number of the fireplace to determine what parts will work with the unit. There should be a build tag or sticker with the unit, either just inside the opening at the left or right side, or in the void space beneath the firebox floor.
Collin C. - NFI Master Hearth Professional
on March 4, 2013