43 Questions &
from Missoula, MT asked:
July 13, 2017
Do I have to buy a barrier screen?
Commencing on January 1, 2015, new legislation went into effect that requires all glass fronted hearth appliances that exceed a 172 degree glass surface temperature to have a safety barrier screen as a standard feature. Many manufacturers redesigned their appliances ahead of this date to include a barrier screen as standard, while others made the screen a required add on. To stay in compliance while still giving our customers a choice, we do not require the purchase of a separate barrier screen in cases where the manufacturer does not make it a standard feature. However, the screen will always be presented as a purchase option and is highly recommended. An example of a unit with the screen listed as a configuration option is the Empire Tahoe Deluxe
. As you will see, the screen is listed under the first configuration step for this unit. It is important to note that almost all hearth appliances allow removal of the screen after purchase, if the customer so desires.
on July 13, 2017
from Snow Camp, NC asked:
March 22, 2018
We have a new Cape (single story, unfinished walk up attic, with a 10/12 roof pitch). We would like to install a see through gas fireplace on the first floor that would have a floor to ceiling wall and we would be able to walk around either end of the fireplace (it will not be attached to an outside wall). I like the idea of a direct vent fireplace, but have a few questions.
1) What is the size of the vent required?
2) Does the vent need to run vertical, or can it have bends in it?
3) Can it be vented through an eave soffit or does it need to be vented through the roof?
4) If vented through the roof, what height does the top of the vent need to be?
5) Can installation be completed by a DIY-er, or should it be left to a professional?
1-Most units take either a 4"/7" or a 5"/8" vent pipe.
2-It can have bends in it to avoid rafters, studs and to get to an ideal locate for roof penetration as well. The amount of horizontal run does depend greatly on the unit and the amount of vertical it is run as well.
3- It can vent either way or vent on the horizontal on the side wall of the home. I can help you design the best venting option for the unit and your needs for you.
4- This varies on the unit as well. In general it can be between 12" and 24"
5- That really depends on the Home Owners skill set. A lot of the framing and finishing of the unit can be done by a DIYer with good wood working and hand tool skills. The gas connect though should be handled by a profession gas tech or plumber (again depending on the DIYers skill set)
on March 22, 2018
from Henderson, NV asked:
December 28, 2017
can you use fire glass in a direct vent fireplace?
Direct Vent units have specific media rated for their use, so you will have to find a model that offers glass media for its burner.
on December 28, 2017
from Horse Cave, KY asked:
December 28, 2017
Can i convert a direct vent free standing Napolean fireplace to vent free
No, that can not be done.
on December 28, 2017
from Spotsylvania, VA asked:
November 28, 2017
I have a Superior Direct Vent model DR 600CMP. The blower is very noisy. Can I use the fireplace without the blower and if I do, will it provide heat to the room?
You can indeed use your fireplace without the blower and still have heat radiate from the glass front.
on November 29, 2017
from Windsor, CA asked:
November 2, 2017
Which units do not need any batteries for remotes used as receivers for the fireplace?
All of our units that have receivers will need batteries.
on November 2, 2017
from Farwell, TX asked:
May 10, 2017
Can these gas fireplaces be used with or be converted to be used with propane?
Most all direct vent gas fireplaces may indeed be converted to a different gas type.
from Stillwater, NY asked:
March 26, 2017
What would make my vented gas fireplace smoke up my siding?
Having a dirty flame could cause sooting to appear on your siding. This would be the case if your burner flame currently has any black tipping and would be rectified with a proper cleaning, which typically involves removing the front glass and any logs and media to vacuum the burner pan.
Of course, this may also be the result of a vinyl siding shield not being used. If this is the case, the vinyl siding will be damaged from excessive heat.
on March 27, 2017
from Hilton, NY asked:
January 30, 2017
The attached photo contain the measurements of my current wood fireplace. I would like to install a gas insert. What size do I need to purchase?
Were you looking for a direct vent insert or something vent free? Also, did you want to operate the system with a remote? Also, would you like a system featuring a standing or non-standing pilot flame (electronic ignition)? If you would like a remote, would you also like to be able to control the burner flame height? Are you using natural gas or liquid propane? To include the venting, we will need to know the total height of the chimney, measured from the hearth floor (this would only apply to direct vent inserts). Please view our selection of gas inserts here
and please re-attach your hearth measurements when replying to this email. If you need further assistance with this, you may reach me (Will M.) directly at 1-800-203-1642 ext. 404.
on January 31, 2017
from Elgin, IL asked:
January 19, 2017
I want to purchase and install a Direct Vent fireplace in my soon to be built game room in my basement. 20' X 40' are the dimensions of the room where the fireplace will be located. How many BTUs should I be looking at for the fireplace to adequately heat that size of a room?
You will want to use a unit with around 28,000 BTUs.
on January 20, 2017
from Murfreesboro, AR asked:
December 12, 2016
Compare direct-vent to vent-less (safety, efficiency, etc ).
There is quite a bit of information regarding this topic here.
on December 13, 2016
from Sugarloaf, Pennsylvania asked:
December 11, 2016
I have a wooden fireplace mantel that the inside opening measures 35 1/4" wide by 36" tall. What is the largest fireplace insert that can be safely used?
In order to advise, I will need to gather a bit more information. How far does the upper mantel shelf project from the wooden breast board? Also, how far do the decorative columns project from the surrounding face? Please advise when you can.
on December 12, 2016
from Bay City, MI asked:
December 1, 2016
I have a Majestic G342N direct vent fireplace with an 8 5/8" x 5" vent. Do you have either pipe that size or an adapter to Duravent 8" x 5" (or an idea what I can do with this)?
Unfortunately, we do not carry any pipe or adapters for your unit.
on December 1, 2016
from Greenwich, CT asked:
November 2, 2016
I am looking to add a fireplace to a new location in my home. I want to place my large TV above the fireplace, in an alcove to prevent direct heat from hitting the TV. I do not want to TV up extremely high on the wall, and it is important that the TV and fireplace look balanced. I am looking for a long, rectangular fireplace (mirroring the shape of the TV).
on November 2, 2016
from Pillager, MN asked:
October 12, 2016
I'm looking for a low-priced, propane, approximately 36 inches wide, fireplace with a blower. Do you have any recommendations?
I would first suggest the Empire Tahoe Deluxe Direct Vent Propane Fireplace - 36"
, as it is within the builder line of products by Empire. This unit does allow for a heat circulating blower to be installed as an accessory, seen here
. Additionally, Superior offers their line of Merit Series fireplaces, such as the DRT2035
, which also has a blower accessory available for it.
on October 13, 2016
from Carterville, IL asked:
October 1, 2016
Does the DVD 36 fp30p vent out at the top?
This unit can be vented vertically or horizontally. The flue collar will be reversible and can easily be configured to suit the application.
on October 3, 2016
from Brookline, NH asked:
September 24, 2016
Can Direct Vent Fireplaces be installed under a regular or transom window?
Installation below a window is possible, however there must be enough overhead clearance for the vent termination to maintain 12 inches from the termination to the underside of the window.
on September 26, 2016
from Somerville, MA asked:
April 21, 2016
I am in the process of designing a 3 condo complex and am interested in featuring gas fireplaces. The one exterior wall on which I would place them is at the front of the house. I am curious what is the lowest possible exterior profile, in other words, I don't wish to see too much piping at front of house. How small can we go?
Many of the direct vent fireplaces by Empire can utilize the Duravent Direct Vent Pro venting, which offers a horizontal round termination cap measuring 11" x 11" seen here
. Once installed, this would be the only component of the venting system exposed to the exterior.
on April 21, 2016
from MA asked:
February 21, 2016
I am looking to install a natural gas fireplace in my basement. I would need to vent it up to the ceiling (about 5 ft) then horizontally through the joist cavity (about 6 ft). That cavity would be covered with drywall for the last 4 ft. First, is this even possible in a direct vent application, and if so which brand fireplaces would better for this sort of application?
Creating an enclosure with drywall in the fashion you describe would simply reduce your clearances with a situation that is already not ideal for terminating a direct vent fireplace as drywall is considered combustible. Typically, direct venting will have anywhere from a 6 5/8"-8" outer wall with 1" of clearance to the bottom and sides and 3" of clearance at the top, meaning that you would have up to 12 5/8" of height that would need to be maintained to ensure clearances for the horizontal run between the floor joists. Additionally, horizontal runs of direct vent pipe will typically require 1/4" of rise per horizontal foot, meaning that you will need an additional 1.5" of vertical clearance with the horizontal run, so choosing a fireplace that uses 8" outer diameter venting will be out of the question as floor joists are typically 12" and your horizontal run would require 14 1/8" of clearance. Even with the smaller 6 5/8" outer diameter venting, this would require 12 1/8" of clearance height, so the termination you describe will not be possible, unless the floor joists are taller or the horizontal run to the outdoors will be between the first floor and a crawlspace with a cement floor.
on February 22, 2016
from NC asked:
January 22, 2016
Can I upgrade my interior workings on a VCasting 36CFDVPI fireplace unit? Right now it says that it has an output of 21,000 BTUs but I want to upgrade it to 33,000 BTUs.
Unfortunately, a conversion of this type is not allowed.
on January 22, 2016
from NY asked:
January 18, 2016
We have a fireplace unit Majestic 36CFDVNV and we are missing a piece that goes along the top above the glass (I believe there is a canopy type piece that was never installed). Can this piece be ordered separately?
For replacement parts, please fill out this form.
on January 19, 2016
from OR asked:
December 30, 2015
Do all of these Direct vent fireplaces meet Oregon code?
As both statewide and local code will vary widely, it is always best to contact your local code office as we do not keep up with the vast and varying nationwide code requirements. The direct vent gas fireplaces we offer have all been tested to their respective ANSI standard.
on December 30, 2015
from Virginia Beach, VA asked:
December 6, 2015
I have a gas ventless gas fireplace and I'm not happy with it. I like the direct vent fireplace but my house is all brick and I was told that I couldn't install a direct vent system through brick. Is this true?
You may absolutely install direct venting through brick. Someone may have been mistaken and confused the requirement for the exhaust vent for a direct vent insert (for existing wood burning fireplaces) to terminate at the top of a masonry chimney, but direct vent fireplaces (that you frame in) allow many configurations for venting.
on December 7, 2015
from Madison, GA asked:
November 4, 2015
How do I determine what size of fireplace and what BTU output I need for my home? I have a 1400 square foot home with ceilings that are standard 8 foot ceilings.
When trying to heat an area of 1,400 square feet, I would suggest a fireplace capable of at least 35,000 BTU or more. As an example, the Empire Tahoe Luxury Direct Vent Natural Gas RF Fireplace
would be one of my first recommendations from the information you have provided so far.
on November 4, 2015
from Holmen, WI asked:
September 29, 2015
We have a Superior direct vent gas fireplace. The vent outside has a tilted vent cover that allows birds to make nests between the cover and the box as well as the pipe that connects to the box. Is there other vent boxes that would prevent this birds from getting into the box?
We would need to know the model number of the fireplace in order to see if alternate caps are available, but I would recommend securing installing screen mesh to prevent this from happening. This material can be sourced at a local hardware store. This product
may also work, so long as the dimensions of your cap are suitable.
on September 29, 2015
from Philadelphia, PA asked:
September 4, 2015
When a direct vented fireplace is ventilated outside through a wall as opposed to up through a chimney, will the wall become dirty from the exhaust overtime?
This will not happen with proper installation.
on September 4, 2015
from Holyoke, MA asked:
August 17, 2015
We have a direct vent gas fireplace where the vent protrudes from an outside "dog-house". When the fireplace is not being used, cold air comes in all around it. Why is this happening?
It is highly likely that the fireplace "dog house" was not air tight when the fireplace was installed. It may be necessary to remove the siding and seal any cracks that may be allowing cold air to infiltrate the home with fireblocking adhesive and foil tape. With modern construction, the rest of the home is likely to be tightly wrapped and the same guidelines would have needed to be followed when the fireplace was installed. Homes are pressurized and there is a constant exchange of air taking place. If the remainder of the home is tightly sealed while the "dog house" is not, air will be pulled into the home from any gaps in the construction in this area.
on August 18, 2015
from Baltimore, MD asked:
April 26, 2015
What is a recommended minimum BTU output for a room that measures approximately 22x24 with the allowance for a stairwell? The room is the lower level of a split foyer home with the front being half below ground and the rear at walk out level, all with a standard 8 foot tall ceiling in place. Will the recommended BTU output be the same with or without a fan?
A minimum BTU rating for your space would be in the 17,000 BTU range. The addition of a blower would not affect this rating.
on April 27, 2015
from TN asked:
March 31, 2015
What does direct vent mean?
Direct vent means that the unit has a closed glass front, and the venting for the unit is double walled. The inner pipe exhausts flue gases while the outer pipe draws in air for combustion.
on March 31, 2015
from Cincinnati, OH asked:
February 23, 2015
I installed my new direct vent fireplace. Do I need to seal the hole where the thermocouple and thermopile wires come through into the firebox?
You will indeed. It is a bit odd that this hole is not already sealed, as this is usually done at the factory. However, the holes can easily be sealed with a high temperature RTV sealant, which is commonly available at auto parts and home improvement stores.
on February 24, 2015
from MI asked:
February 8, 2015
I want to replace my Majestic DVT36RN with a minimal amount of adjustments. It is a natural gas fireplace that is vented from the top and gives off 25,000 BTUs. What would you suggest?
from Salisbury, NC asked:
November 13, 2014
I have a vented natural gas fireplace that does not have a blower. There is an outlet under the fireplace. The model # is TC36N by ESA. What type of blower do I need and can we install it ourselves?
Installation of a blower on this model is fairly straight forward. The blower needed is the FMI Rotary Type Fan Blower with Magnetic Attachment
. The blower allows magnetic attachment to the inner bottom cavity of the fireplace and is simply plugged in to the junction box in the same area. A manual switch should already be in place with the unit to control the blower.
on November 14, 2014
from Bucks County, PA asked:
November 4, 2014
Can I install a direct vent insert into my old fireplace even though my house uses oil, not gas, for heat?
A direct vent insert could be installed in your fireplace, assuming it meets the guidelines needed to house one. However, you would need to provide a dedicated fuel source for it, such as an LP cylinder.
on November 4, 2014
from Philadelphia, PA asked:
October 7, 2014
I am in the initial stages of looking into gas fireplaces. I have questions about "vented, vent-free, and direct venting" fireplaces. Does a direct vent fireplace burn vented logs, and, if so, do they produce the more normal looking flames? I was under the impression that vented logs needed to have a chimney capable of burning real wood logs. Can they be used in a direct vent fireplace?
Naturally vented gas logs are the type of vented log set that is installed into an existing masonry fireplace or prefabricated wood burning fireplace. They require a chimney that is in good working order and completely vertical. These log sets typically feature a large realistic flame, but they do not produce much heat and are largely for looks.
Direct vent gas fireplaces will have a sealed combustion chamber, using tempered or ceramic glass. The fireplace will come with a specific log set that must be installed. Like the natural vent logs, a direct vent features a realistic flame pattern, but efficiency is greater and the unit functions as a true supplemental heater. No combustion air is pulled from the room. A coaxial (pipe within a pipe) pulls combustion air from the outdoors and vents exhaust to the outdoors. The venting system can be routed vertically or horizontally.
Vent free fireplaces use a specially engineered burner system and specific log set to ensure a clean burn. These systems do not require a vent of any kind, but they are limited to an output of 40k BTUs. Their very specific log placement lends a less realistic look, as the flames do not directly contact the logs. Vent free appliances create a great deal of supplemental heat, but they do not work well for all applications. People with sensitive noses will likely detect the odor of the burned gas and vent free sets can be an irritant to people with allergies or lung ailments. Vent free appliances also require air from the room for combustion and release moisture back into the room. As such, they work best in larger rooms with high ceilings.
on October 8, 2014
from MI asked:
October 4, 2014
What is the smallest wall natural gas fireplace that you offer?
from Barre, VT asked:
September 9, 2014
We would like to buy and have installed a direct vent fireplace to replace a Riannai RHFE 1004 FA heater. The heater was also direct vent, but would a gas fireplace fit where the heater hitched up?
This Rinnai heater uses a unique venting system that allows the flue collar to be located in any number of positions before passing it through the wall. There is not a reason why you cannot use a direct vent fireplace in the same spot as the heater, however the location of the vent piping will likely be different. At the very least, the hole in the wall will need to be enlarged, as this heater uses a vent pipe that is much smaller than a comparable direct vent fireplace.
on September 9, 2014
from Murray, KY asked:
June 6, 2014
I am looking for a 36" propane direct vent (top) fireplace in the 30,000 btu range that has a depth of less than 18", has a remote with temperature, a blower all in one package. It would also include a deluxe set of logs with variable flame, back lighting hopefully. What do you have? I am not looking for the highest price fireplace on the market. What I am looking for is a high quality, excellent warranty for a reasonable price. What do you have?
I am going to use it for ambiance most of the time, however if we have an ice storm in winter I can be without electricity for a couple of weeks and the fireplace would be my primary heat source.
from Charlotte, NC asked:
April 29, 2014
We are interested in adding a direct vent fireplace to an exterior wall of our home. We would like to vent it up through a faux chimney, for curb appeal. (It is on the front of our home, so I don't want a vent sticking straight out through the wall.) Is there a minimum height requirement for the chimney, as there is with a standard vented gas log set, or wood burning? Or does the vent just need to clear the top of the chimney, regardless of the height above the roofline?
Direct vent fireplaces require much less vent clearance than standard wood burning or B-vent units. For instance, the vent piping needs only to extend 12 inches beyond a roof that has a pitch of up to 6/12. If you would like to supply the exact roof pitch on the front of your home, I will be happy to advise on the minimum amount of vent pipe that is needed.
Collin C. - NFI Master Hearth Professional
on April 29, 2014
from TN asked:
March 17, 2014
Can I do a basement install with a direct vent LP gas log fireplace?
Yes, a direct vent fireplace can indeed be installed in a basement. If you are horizontally terminating the venting system, the horizontal termination cap will need to be at least 12" above grade (perhaps more per your local code or the manufacturer). We have snorkel termination caps available to help achieve this clearance, if needed for your application. Please let us know if there is a specific model that you have questions about and we can provide more specific information.
Tyler M. - NFI Certified Specialist
on March 17, 2014
from Bedford, NH asked:
February 19, 2014
I want to replace a wood stove that has an 8" vent collar and want to know if I can replace it with a direct vent fireplace (propane). I prefer wood burning so is there a direct vent fireplace insert for wood?
Direct vent fireplace by design are gas burning appliances. The venting system required for them is an aluminum and galvanized steel combination that is not suited for wood burning. Most wood burning appliances do have provisions for a combustion air intake, but it will depend on the model.
Collin C. - NFI Master Hearth Professional
on February 19, 2014
from Dayton, Ohio asked:
January 24, 2014
We have an existing direct vent fireplace and are looking at replacement options. We do not like the glass front of the direct vent, but also do not want to remove the wall vent and try and match our exterior masonry. Are there options for this type of situation or are we just stuck with trying to match masonry or with a capped off vent?
The only possible way to keep your existing horizontal termination vent is indeed to get a replacement direct vent fireplace, which of course will have a solid glass front. However, the vent may need to be replaced regardless, as many direct vent models require a specific type of coaxial (pipe-within-a-pipe) vent system. Please reply with your existing manufacturer and model information and we can advise on if re-using what you have in place may be possible.
Tyler M. - NFI Certified Specialist
on January 27, 2014
from Levittown, PA asked:
November 11, 2013
I have a 36 inch vent free fireplace that I would like to replace with a direct vent fireplace. What do you suggest?
As you can see on this category page, there are numerous options for a 36" direct vent fireplace. The best way to offer a suggestion would be to figure what your available dimensions will be after your vent-free unit is removed. This way, we can use your framing space to determine which models may be a good fit for a replacement.
Tyler M. - NFI Certified Specialist
on November 11, 2013
from San Antonio, TX asked:
November 3, 2012
Is there a direct vent fireplace that can burn wood as well?
No. All direct vent fireplaces can only be used to burn natural gas or propane.
Tyler M. - Fireplace Specialist
on November 5, 2012