52 Questions &
53 Answers
Is this a complete ready-to-use set with the gas logs? Also, can this be used outdoors if it's under a covered patio that won't be exposed to rain and elements, only cold temps?
1 Answer
Yes, the logs are included. You would need the venting components to complete the installation. However, this appliance is rated for interior usage only and is prone to thermal shock of the glass front when used in an exterior application.Â
Submitted by:
Aaron D.
on February 27, 2023
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Lane W.
from Prescott, AZ asked:
January 22, 2023
Does this fireplace come with a mantel?
1 Answer
The mantle is not included with this fireplace.
Submitted by:
Aaron D.
on January 23, 2023
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Leda R.
from ledariley@yahoo.com asked:
January 21, 2023
Does the corner mantel come with the fireplace?
1 Answer
Empire no longer makes a corner mantle for the DVD36, so it is not included, You can get the Empire 36 Inch Tahoe Premium Direct Vent Fireplace - Millivolt
DVP36 which has the
corner mantle available separately. The DVP is slightly larger than the DVD and has more BTUs and a nicer burner.
Submitted by:
Nevins P.
on January 23, 2023
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Jaden T.
from USA asked:
October 4, 2022
Can I vent this unit from the top
1 Answer
Yes, this fireplace has the flue collar installed on top of it from the factory. It can be converted to a rear vent if desired, but using it as a top vent model is an option.Â
Submitted by:
Tyler M.
on October 4, 2022
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Jaden T.
from USA asked:
October 4, 2022
Can I vent this unit from the top?
1 Answer
Yes, this fireplace has the flue collar installed on top of it from the factory. It can be converted to a rear vent if desired, but using it as a top vent model is an option.Â
Submitted by:
Tyler M.
on October 4, 2022
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Ronald M,
from Woodland Park, CO asked:
September 10, 2022
Does this unit include logs?
1 Answer
Yes, it includes the five-piece log set.
Submitted by:
Kathy O.
on September 12, 2022
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Anne
from Baldwinsville, NY asked:
May 2, 2022
How can I clean the glass inside the unit?
1 Answer
If you open the louvers beneath the glass, there should be a latch at the bottom of the glass on the left and right sides. There should be 2 more spring-loaded latches behind the top louvers. You need to pull the latch toward you and downward for the bottom latches. For the top, pull towards you and then upward to release the clips. Then you can remove the glass and frame for cleaning. I would recommend a certified technician do any further maintenance, cleaning, or inspection if needed.Â
Submitted by:
Cody S.
on May 2, 2022
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Ken
from Dallas, TX asked:
November 27, 2021
What is the difference between models Empire Tahoe Premium Direct Vent Natural Gas Fireplace with Standing Pilot - 36" - DVP-36-FP30N and Empire Tahoe Deluxe Direct Vent Natural Gas Fireplace - 36" - DVD-36-FP30N?
1 Answer
The Premium is going to have a higher BTU output and a 5 piece log set as opposed to the Deluxe's 4 piece log set. It is also going to be slightly larger in its framing dimensions.Â
Submitted by:
Brennan W.
on November 28, 2021
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Gary B
from Jackson, CA asked:
September 30, 2021
Can this fireplace be installed in a manufactured home?
1 Answer
Absolutely.Â
Submitted by:
Will M.
on September 30, 2021
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David
from Tenessee asked:
August 17, 2021
Does this unit allow control of the actual flame intensity and if so what is the best remote to use? Or is the flame intensity always constant?
1 Answer
The flame on the FP30 is going to be a steady flame with no variable control.
Submitted by:
Kelsey C.
on August 18, 2021
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K.C.
from Lenexa, KS asked:
July 31, 2021
Can this unit be used without the glass front just open or with a chain curtain? Or do you have a unit in 34" or 36" that would have an open front and be direct vent out the back?
1 Answer
Unfortunately, no. All direct-vent units that we offer, have a full glass front as a necessary component of the fireplace system. These units are not designed to be operated with the glass front removed. We do not offer any appliances that can be directly vented out the side wall without the use of a glass front.
Submitted by:
Aaron D.
on August 2, 2021
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William W.
from 38801 asked:
July 12, 2021
We have the natural gas version installed, and I need the propane version. How hard is it to convert?
1 Answer
The conversion kit can be installed with relative ease when using a licensed professional. The conversion kit can be found by clicking
here.
Submitted by:
Aaron D.
on July 12, 2021
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There is a duplex electrical outlet installed underneath next to the pilot wired to a wall switch. Does the FBB4 blower come with a plug, so I can just plug it in?
1 Answer
Yes, it has a plug. However, please reference
this installation manual for the proper way to wire in the thermal disk and rheostat control.
Submitted by:
Aaron D.
on June 1, 2021
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Does this unit out the back vent pipe setup?
1 Answer
Yes, this unit vents out the back and from the top. Â
Submitted by:
Brett W.
on February 22, 2021
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What are rough opening requirements?
1 Answer
The rough opening dimensions required are: 37 3/8" W x 35 3/4" H x 16 3/8" D.
Submitted by:
Aaron D.
on February 2, 2021
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Brian C
from Scarsdale, NY asked:
January 11, 2021
Do these dimensions include the outside framing of unit or is that the actual dimensions of insert?
1 Answer
The dimensions listed are the physical dimensions of the box and not the viewing area nor the framing dimensions.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 12, 2021
Most Helpful Answer
Tom E
from Las Vegas asked:
December 5, 2020
Does this model come with an optional fan?
1 Answer
This unit does not come with a fan kit, but one is available as a separate accessory.
Submitted by:
Brennan W.
on December 6, 2020
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Kurt M
from Lake Park, NC asked:
November 9, 2020
Can this unit be used on a porch?
1 Answer
No.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 10, 2020
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John
from Wisconsin asked:
October 9, 2020
Does the glass come off the front in order to take the plastic off the logs?
1 Answer
Yes, you can remove the glass front for service and maintenance. The glass front should always be in place during operation, however.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 9, 2020
Most Helpful Answer
Charles R
from Grand Rapids, MI asked:
October 6, 2020
Can the gas line enter on either side?
2 Answers
Yes, the gas line can enter either side.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 6, 2020
Most Helpful Answer
Yes. There are openings on both the right and left side at the fireplace base, so the gas line can enter on either side.
Submitted by:
Ryan
on October 7, 2020
from Madison, Wi
Most Helpful Answer
DeDe B
from Joliet, IL asked:
September 9, 2020
What type and size of logs go with the Tahoe Deluxe Direct Vent fireplace?
1 Answer
The Tahoe Deluxe direct vent gas fireplaces include their own log sets, and these log sets cannot be switched out for another. The log set shown in the photos is included with the fireplace.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on September 9, 2020
Most Helpful Answer
Laurie
from MA asked:
July 6, 2020
Can a Tahoe 36 be put into a corner surround?
1 Answer
Yes, a Tahoe can be installed in a corner.
Submitted by:
Owen O.
on July 7, 2020
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Bill
from Medford, OR asked:
December 11, 2019
How do you adjust the air supply from 1/16 to 1/8 or 3/16 as recommended if you vent out the unit out the back?
1 Answer
While we suggest that gas heath products be installed and serviced by professionals who are certified in the U.S. by the National Fireplace Institute (NFI) as NFI Gas Specialists, you can find further details about the air shutter's appearance and location by referencing pages 47, 58, and 59, among others. The shutter is adjusted by loosening the screw, rotating the shutter, and then re-tightening the screw.
Submitted by:
Cortney O.
on December 11, 2019
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John
from Woodward, PA asked:
December 5, 2019
Does this have different flame patterns or just what is shown?
1 Answer
You are able to adjust the flame height via a knob located on the gas valve, but please note that the flame appearance may vary from the product photo based on several variables. If you are looking for a more impressive flame with a wider range of adjustment, I recommend considering the upgraded Tahoe Premium fireplace as the Deluxe model is considered entry-level and doesn't have a very high BTU input. Additionally, the Slope Glaze burner included with both the Premium and Luxury fireplaces has internal ceramic beads that tumble the flow of gas to provide a very active and realistic flame.
Submitted by:
Will M.
on December 5, 2019
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Lynn M
from Grass Valley, CA asked:
November 24, 2019
Is the gray "frame" around the exterior available?
1 Answer
The photo shows a finished installation using tile that would be locally-sourced.Â
Submitted by:
Will M.
on November 25, 2019
Most Helpful Answer
Mike
from Denver, CO asked:
November 11, 2019
Is this zero clearance? Will this work in altitude of 6000 feet? How many square feet will this heat?
1 Answer
The fireplace is considered zero clearance and will work at your altitude, but the Btu input will need to be reduced based on your elevation and the burner orifice would likely need to be changed by a local plumber or gas fitter. While the fireplace would normally be capable of heating roughly 571 square feet, however, the fireplace installed at 6000' would reduce the 20,000 Btu input to 15,200, resulting in the fireplace only being able to heat roughly 434 square feet (with standard 8' ceiling height).Â
Submitted by:
Will M.
on November 12, 2019
Most Helpful Answer
Thomas E.
from Pearl River, NY asked:
November 6, 2019
What are the framing dimensions and gas supply details?
1 Answer
You can see the fireplace framing dimensions on page 14 and the gas supply line details on page 12 of
the owner's manual.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 6, 2019
Most Helpful Answer
Homer
from Morgantown, WV asked:
November 4, 2019
Is this unit a millivolt start? Does this unit come with a wall switch?
1 Answer
Yes, this is a millivolt start, though we do offer the electronic ignition/intermittent pilot option as well. As for the wall switch, it does not come with one, but we do sell an optional wall switch kit for this model.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 5, 2019
Most Helpful Answer
Jake B.
from Osceola, IN asked:
November 3, 2019
How far can direct vent units be vented? How long can a horizontal vent run?
1 Answer
These answers will vary depending on the exact model, but a safe estimate is that no direct vent fireplace should be vented vertically beyond 40' or horizontally more than about 2'. You should always defer to the product literature for any fireplace you are considering when in doubt as the requirements for every manufactured direct vent gas hearth system will be different. Additionally, any elbows or offsets will limit the maximum vertical and horizontal run allowed. Lastly, there are some direct vent fireplaces that may be power vented via an in-line fan up to 100 feet away from the appliance. Since the venting would not rely on minimum rise to run ratios, power venting allows for the vent run to slope downward into a basement or crawlspace, etc., before exiting to the outdoors.Â
Submitted by:
Will M.
on November 5, 2019
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Steve D.
October 18, 2019
Can I get this in propane?
1 Answer
We do have it in LP as well.
Submitted by:
Owen O.
on October 18, 2019
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Pam
from Portland, OR asked:
October 16, 2019
Will this fit into my 41†wide X 29†high space?
1 Answer
No, that unit needs more than 29 inches in height. The full dimensions are: 32 3/4" H x 37" W x 16 3/8" D.
Submitted by:
Owen O.
on October 17, 2019
Most Helpful Answer
Bob
from Reading, PA asked:
October 15, 2019
Do you need to select a barrier screen or is the tempered glass window sufficient by itself?
1 Answer
The fireplace's tempered glass front (included with the base price) is all that is required to operate the unit. However, the barrier screen is required by code (this is a nationwide code requirement) because of how hot the glass can get when the fireplace has been in use for a while.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 15, 2019
Most Helpful Answer
What side is the hook up on this unit?
1 Answer
The gas supply inlet on this appliance is on the right (when you face the unit).
Submitted by:
Cortney O.
on October 8, 2019
Most Helpful Answer
Scott H
from Rochelle, IL asked:
August 14, 2019
Do you have to install a decorative liner inside?
1 Answer
No, the decorative liner option for this model is not required and is for aesthetics only.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on August 14, 2019
Most Helpful Answer
Is this a 0 clearance fireplace? Will it install in a chase I have built to be flush with my interior wall?
1 Answer
This is a zero-clearance fireplace, but please note that "zero-clearance" refers to the bottom of the unit and that it can be installed directly on a wood platform or subfloor. There are small clearance requirements around the sides and back of the unit, as well as the top, which are all accounted for by the framing dimensions. Please see the attached diagram showing the framing dimensions for this DVD36FP model.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on June 5, 2019
Most Helpful Answer
Robert
from Paradise, CA asked:
April 16, 2019
Is this fireplace considered zero clearance?
1 Answer
This is not a zero clearance fireplace.Â
Submitted by:
Brennan W.
on April 17, 2019
Most Helpful Answer
Ray R.
from 92037 asked:
January 11, 2019
I am sending the specs of this fireplace to my architect for a sun/patio room addition. Once the plans get through the City planning I am planning to purchase this.
This will be going in a 300 sq ft room and I am hoping it can be used to heat the room when it is being used. Does this unit blow warm air out the Louvres (as opposed to a radiant type heat). I am thinking 20,000 BTU's is more than enough for this room in San Diego.
1 Answer
You are correct in assuming that 20,000 Btu would more than adequately heat the space described as you really only need about 10,500 Btus. So long as you have 8' ceilings, any number of electric fireplaces with optional 240v wiring could heat the space.
To answer your question, this fireplace would provide radiant heat via the front glass and some natural convection via the louvers located above and below the front glass, however, most customers choose to add the optional blower to enhance the convective heat transfer mechanically.
Since you mention needing the specs for this fireplace approved and being in California, please be prepared for local code enforcement to eliminate this fireplace as an option based on this particular configuration having a standing pilot. Actually, the state of California has pretty well banned the use of any standing pilot (millivolt) fireplace, however, this same fireplace is offered with a non-standing pilot electronic ignition configuration that will also operate on battery backup in the event of an outage. That model is found
here.
Submitted by:
Will M.
on January 11, 2019
Most Helpful Answer
Celina ceballo
from Chicago asked:
February 14, 2018
What does "lift gate " mean for delivery option? Also, how much does this fireplace weigh?
1 Answer
The lift gate option will guarantee that the freight truck will be equipped with a hydraulic tailgate that will lower the pallet on which this fireplace ships to the ground at the curb in front of the shipping address (provided there is access for the freight truck). This fireplace weighs 102 lbs.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on February 14, 2018
Most Helpful Answer
Dan
from Sunrise Beach missouri asked:
January 25, 2018
Does this fireplace come with a rear vent?
1 Answer
Yes. This fireplace is rear/top vent convertible.
Submitted by:
Will M.
on January 25, 2018
Most Helpful Answer
Grant
from Vancouver, BC asked:
January 20, 2018
I noticed your Empire Tahoe fireplace states "heater rated" can you explain what that means? I am looking for a gas fireplace to be used as primary heat source for small living room in basement. Approximately 250 square feet.
1 Answer
"Heater rated" simply refers to an appliance with an efficiency high enough to be rated as an actual heating appliance and not just a decorative appliance. Considering your square footage and location, this unit would work just fine to heat your space.
Submitted by:
Kevin E.
on February 9, 2018
Most Helpful Answer
randy
from grand rapids mi asked:
December 15, 2017
I have a dvd36fp30n fireplace insert. Is there a kit that I can add to make this work with a remote?
Is there anyway to make it work by replacing the guts of this unit?
Thanks Randy
1 Answer
This is a millivolt unit which means it is already remote compatible without any modification done to the inner workings other than adding a remote kit. You may use the FRBC basic on/off remote or the FRBTC with thermostatic control.
Submitted by:
Kelsey C.
on December 15, 2017
Most Helpful Answer
Ted S
from Olney, MD asked:
December 13, 2017
Can I use existing flue pipe that I have w/a Martin industries wood burning fire place?
1 Answer
No, a direct vent unit requires special direct vent chimney.
Submitted by:
Owen
on December 13, 2017
Most Helpful Answer
Alice S
from Charlotte, NC asked:
December 12, 2017
We bought and installed this fireplace . DVP36FP3(0,1,2,3)(Natural Gas)-5. How do we control the temperature -- so that it scales up or down based on a temperature (thermostat) Ours is the standing milivolt pilot.
1 Answer
That unit does not have adjustable flame capabilities. The burner is either on or off.
Submitted by:
Owen
on December 12, 2017
Most Helpful Answer
Bill
from Lancaster, PA asked:
November 3, 2017
In the picture, I see a black border around the glass. Does that come standard or do I need to add that as an option in the section where it lists barrier screens? Thank you.
1 Answer
The main picture on this page shows the fireplace as it comes standard, with that black frame around the glass panel, the black slat louvers, and the flat black interior behind the log set.
Submitted by:
Tyler M.
on November 3, 2017
Most Helpful Answer
Greg
from CA asked:
October 31, 2017
What are the framing dimensions? Will this work in California?
1 Answer
This should be fine to operate in California, but you will want to check with your local code enforcement, still. The framing dimensions are 37 3/8" wide, 16 3/8" deep, and 35 3/4" high.
Submitted by:
Brennan W.
on October 31, 2017
Most Helpful Answer
Rebecca
from Clifton Park, NY asked:
October 24, 2017
Can this fireplace be placed in an existing wood burning fireplace? Or, do I need to look specifically at gas fireplace inserts?
1 Answer
For installation into an existing fireplace, I would suggest looking at our inserts, as they will have surrounds that cover the space between the edges of the fireplace and the edge of the insert.
Submitted by:
Brennan W.
on October 24, 2017
Most Helpful Answer
Jodie
from Fairfield, CA asked:
September 16, 2017
What is included and what is needed? Is a firebox needed for installation?
1 Answer
The unit is the firebox, log set and burner. You would need the liner, a remote and blower if you want one, and, then, just the venting.
Submitted by:
Owen
on September 18, 2017
Most Helpful Answer
Lonnie
from WA asked:
October 23, 2016
Can the deluxe unit be controlled with a wall switch?
1 Answer
This unit can indeed utilize a wall switch or a remote control.
Submitted by:
Brennan W.
on October 24, 2016
Most Helpful Answer
David
from Bastrop, TX asked:
April 3, 2016
What are the height requirements for the chimney with this Empire Tahoe fireplace unit? Can it be vented out the back?
1 Answer
This direct vent fireplace can be vented vertically or horizontally. The overall horizontal distance increases with the initial vertical run height. As for above the roof, direct vent fireplaces confirm to a different set of standards. Below is a list of the heights to roof pitch range:
Flat to 6/12 - 12 inches above roof
Over 6/12 to 7/12 - 15 inches above roof
Over 7/12 to 8/12 - 18 inches above roof
Over 8/12 to 16/12 - 24 inches above roof
Over 16/12 to 21 12 - 36 inches above roof
Submitted by:
eFireplaceStore
on April 4, 2016
Most Helpful Answer
Lisa
from Groves, TX asked:
February 12, 2016
How does it light without electricity?
1 Answer
This unit utilizes a small standing pilot assembly that heats a thermocouple and thermopile generator. These small thermal generators deliver the power needed for the gas valve to operate.
Submitted by:
eFireplaceStore
on February 15, 2016
Most Helpful Answer