Professional Expertise
Comprehensive Support and Guidance
Professionals appreciate our willingness to communicate and offer expert guidance from NFI Certified specialists who have the same field experiences, ensuring they have the best advice and solutions for their projects.
On-Site Experience
Our team, equipped with top certifications in the industry, has extensive on-site experience, allowing us to recommend the best practices and solutions tailored to real-world scenarios and easily relate to your situations.
Product Selection Assistance
We assist in selecting the right products, providing guidance on the best options for specific needs, simplifying the decision-making process with the expertise of our certified specialists.
Quick Alternatives
In cases where original products are unavailable, or your situation changes, our certified experts swiftly provide alternative solutions, ensuring projects proceed without delays.
Blueprint Proficiency
Our comfort in reading blueprints means professionals can trust us to understand and interpret their project plans accurately, ensuring seamless integration of products.
Client Interaction
We understand the challenges of dealing with clients and can work directly with your clients if it would be helpful, ensuring clear communication and satisfaction.
Exclusive Discounts and Pricing
Special Professional Pricing
Sign up to receive exclusive discounts and competitive pricing on our wide range of products, helping you maximize your project budget.
Volume Discounts
Enjoy additional savings with volume discounts, making bulk purchases more economical for large-scale projects.
Priority Service and Support
Dedicated Account Manager
Gain access to a dedicated account manager who understands your business needs and provides personalized service and support, including direct phone contact.
Direct Representative Contacts
Enjoy additional savings with volume discounts, making bulk purchases more economical for large-scale projects.
Priority Order Processing
Benefit from expedited order processing, ensuring your materials and products arrive promptly to keep your projects on schedule.
Extensive Product Range
Wide Selection of Products
Access an extensive range of high-quality fireplace, chimney, and outdoor products, ensuring you find the perfect fit for any project requirement.
Specialized Products
Discover specialized products designed to meet the unique demands of professional contractors and builders.
Convenient Ordering and Delivery
Easy Ordering
Enjoy a seamless online ordering experience with a user-friendly interface or let our representatives place the order for you over the phone. We make it simple to find and purchase the products you need.
Reliable Delivery
Rely on our dependable delivery service to ensure your orders arrive on time, every time, helping you maintain your project timelines.
Knowledge and Training Resources
Educational Resources
Access a wealth of educational materials, including guides, tutorials, and best practices, to enhance your knowledge and expertise.
Architect Specifications
Receive available information about products with BIM, CAD and specifications, including CSI 10300 categories.
Contractor Reviews
Very Responsive Support
"I am a contractor and my client wanted to install a modern fireplace. The support team was very responsive and helped me choose the right product. Installation was a breeze."
Charles H, Massachusetts
Helpful and knowledgeable!
"The phone system was easy to navigate and once connected, the staff was very helpful and knowledgeable. They guided me through the selection and installation process."
Stephen K, DElaware
We love eFireplaceStore!
"Great products, amazing customer service, and a seamless ordering process. Highly recommend for any professional needs."
Dawn D, CAlifornia
First Time Fireplace Installer
"All was great. Dealing with Owen and Brendan, they made sure my first-time installation was a success. Couldn't have done it without them."
Danny H, ILlinois
Excellent Customer Service
"I had a lot of questions I needed answered prior to my purchase and the customer service team was excellent in providing the information I needed."
Jackie S, Missouri
