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    Napoleon Fireplaces

    There isn't a fireplace manufacturer out there with a better combination of a sterling reputation, great value, and unmatched quality than Napoleon. Napoleon fireplaces are some of the most trusted in the fireplace industry because their extensive variety of fireplace products are all constructed with the same focus on craftsmanship and functionality. And if a fireplace isn't what you need, you can always check out the Napoleon Wood Burning Stoves.
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    9 Questions & 9 Answers
    Pat
    from Cottam ontario asked:
    December 13, 2017
    We had someone clean our fireplace and when they replaced the logs the flame is not looking right. Is there a proper way to arrange the logs so it looks good
    1 Answer
    Yes log placement is vital. You will need to refer to your owners manual for exact log placement.
    Owen
    on December 13, 2017

    Brian
    from Medford, OR asked:
    September 4, 2017
    On the NZ 6000 High Country fireplace, is there an option for gas start?
    1 Answer
    No, the Napoleon NZ6000 does not offer the ability to run a gas line into the unit.
    Tyler M.
    on September 5, 2017

    Glenn
    from Goleta, CA asked:
    May 4, 2017
    Apparently, there is a difference between fireplaces certified under Z21.88 and those certified under Z21.50. Can you share the difference? Thank you.
    1 Answer
    Z21.88 gas fireplaces and gas stoves are heater-rated while Z21.50 gas fireplaces and stoves are decorative. To consumers, the most important difference is the ability to operate a heater-rated system with a thermostat as this is not allowed with decorative systems.
    Will M.
    on May 4, 2017

    Dianne
    from Dyersville asked:
    December 26, 2016
    How many BTUs does my fireplace do I need to heat 1000 sq ft?
    1 Answer
    A lot depends on the area of the country you are in as well as how well insulated you home is. As a rule of thumb a 20,000 BTU unit would be sufficient to heat your home.
    Owen
    on December 27, 2016

    Bill
    from Midland, MI asked:
    December 1, 2016
    I have a Napoleon fireplace with the F45 remote, and a room temperature setting of 70. How can I change it?
    1 Answer
    The F45 remote does not have the ability to operate thermostatically.
    Brennan W.
    on December 1, 2016

    Elsa
    from Wayne, PA asked:
    December 29, 2015
    I have a Napoleon BGD36CFGN OR GD36MN fireplace Natural Gas Model. The flame is a small single little flame in the center. How can I make it so it looks like a real fireplace with more "power" to it?
    1 Answer
    In a situation like yours, we would suggest having a technician or plumber come to service the unit and see if the unit is getting adequate gas pressure.
    Brennan W.
    on December 30, 2015

    Margaret
    from Fort Worth, TX asked:
    August 16, 2015
    I have a Napoleon LHD45 direct vent fireplace and I want to change the black surround to the premium, four-sided, brushed stainless steel finish surround. Do you carry this?
    1 Answer
    Brennan W.
    on August 17, 2015

    Mike
    from Altoona, PA asked:
    February 14, 2015
    I have a Napolean model number GD32 natural gas fireplace in my home that I recently purchased. Where can I buy a replacement blower kit and which blower kit do I need?
    1 Answer
    Per the manufacturer, the blower for this model of unit is the Napoleon Blower Kit with Variable Speed and Thermostatic Control. This is a complete kit with a variable speed control and thermal switch.
    eFireplaceStore
    on February 17, 2015

    Dwayne H
    from Utah asked:
    December 15, 2012
    What do I use to clean the inside glass door?
    1 Answer
    For removal of light deposits, a mixture of water and vinegar can be used as a nonabrasive solution to wipe down the glass. A cotton cloth can be used to do this.
    Collin C. - NFI Master Hearth Professional
    on December 17, 2012



    Here at eFireplaceStore we have a similar focus on product knowledge, customer service, and offering the best fireplace products from the best fireplace manufacturers for less than the competition, so Napoleon fireplaces were a perfect fit. Check out our selection and prices to find out for yourself why the Napoleon fireplaces here at eFireplaceStore are an excellent investment.
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