Free shipping
Low Price
View Cart

    Napoleon Quality Fireplaces

    Ask & Answer
    Ask a Specialist
    3 Questions & 3 Answers
    from Rochester, NY asked:
    November 20, 2016
    We have a Napoleon Knightsbridge GVFS60. We were told by our propane man that we need the proper "orifices" for propane use. Do you sell conversion kits for this model? More importantly perhaps, is do you have a video of how we can make the conversion our selves?
    1 Answer
    While fuel conversion is possible by switching orifices on vented appliances, I'm afraid that is not the case for vent free appliances. Improper conversion of a vent free appliance can lead to dangerous off gassing into the room and as such, manufacturers only produce vent free appliances in one fuel type or the other.
    on November 21, 2016

    from Cambridge, MA asked:
    May 9, 2016
    Where can I get replacement parts for Wolf Steel Fibre burner GVFL 18/24/30 W135-0394?
    1 Answer
    For replacement parts, please fill out this form.
    Will M.
    on May 10, 2016

    from Ventura, CA asked:
    September 29, 2015
    Do you carry the Napoleon XIR4-1 fireplace unit?
    1 Answer
    This product can be found here.
    Will M.
    on September 29, 2015

    Sign Up for our Newsletter

    Let Our Experts Design
    Your Venting System


    Find the Right Gas Logs
    For Your Fireplace

    Sign-up for our Email!
    Enter your email for new arrivals and special offers.