Fireplaces

Due to the many differences between fireplace brands and types, there is no set minimum distance that can be referenced across the board. Many direct vent appliances require a minimum of 6 inches of horizontal vent or 2 to 3 feet of vertical vent. Wood burning fireplaces typically call for 15 feet of venting, which is measured from the base of the fireplace to the top of the chimney termination. There is also the 10/3/2 rule that pertains to wood burning fireplaces. The rule states that the chimney must extend 3 feet above the roof penetration on the upward side of the pipe, and the top of the chimney must be 2 feet higher than any portion of the building structure within 10 feet. Depending on your roof slope, this could make for as little as 3 feet of chimney above the roof or as much as 15 feet or more. When in doubt, we highly recommend contacting our NFI certified technicians to discuss your installation further. Another resource is our chimney pipe quote form. This form allows you to share all aspects of your installation, providing the details needed for our specialists to generate a thorough quote.

Ideally, it is recommended to work with an NFI certified professional to install your new hearth appliance, however such installers can be difficult to locate in certain areas. The installation of a hearth appliance is often part of a larger project and many contractors have a solid understanding of this type of installation. It is our utmost priority to ensure that thorough technical support is available during the installation process. Any of our NFI certified technicians will be happy to guide you and can be reached at 1-800-203-1642. Likewise, we will be happy to work with your selected contractor to achieve your end goal. Whether you are working with a contractor and want to understand the installation process or plan on handling installation yourself, our fireplace installation guide will provide a solid basis for you to work from.

Usually, the answer is no. Fireplace burners are designed to be paired with the original equipment that came with the fireplace, such as the logs.

The instructions for registering your appliance for the warranty will be included in your installation/owners manual of the appliance that you purchased (typically on the last page).

Yes, many of our linear direct vent gas fireplaces offer an optional log set - however, this is not the case with all models.  Linear units are designed primarily for aesthetic value, so they are not as efficient as the more traditional style units with louvers and log sets. 

A properly installed ventless gas log set will not produce soot. If soot is produced, the major concern would be carbon monoxide resulting from improper log placement and flame impingement. 

Many of our open-faced, decorative woodburning fireplaces have knockouts on either side through which you can run a gas line into the firebox. This can be used to assist in burning wood or as a gas-only application with a vented or ventless gas log set.

You can locate our smoke guards here.

No, there is no way you should ever vent a fireplace into a garage.

We do not have information on any indoor charcoal stoves, so we cannot advise for your particular application. We recommend contacting the manufacturer of your stove for more information.

Unfortunately, we do not offer any 3-sided wood fireplaces. 

Your burner may not have this capability. We recommend contacting Hargrove directly at (800) 725-4166. They will need your burner model information to advise further.

These are vents usually intended for air circulation in and/or around a manufactured woodburning fireplace.

If the fireplace was originally manufactured as a dedicated gas fireplace, then you may only use the fireplace as a gas fireplace. The only option would be a complete replacement of the fireplace and its corresponding chimney with a wood-burning fireplace.

A fireplace will indeed need to be approved for use in a bathroom.

The biggest advantage the Napoleon 48" Galaxy unit has over the Carol Rose series is the multi-colored LED light strip effects. The Napoleon unit also offers an optional log set, which is not available with the Carol Rose models.

Due to the number of obstacles that are involved with overseas shipments, it is currently not our policy to provide this service. However, we are happy to work with a third party freight forwarding company. In these cases, we will provide the same free shipping for orders over $99 to the lower 48 states. The shipment will be sent to a freight forwarding location of your selection, with the assigned booking number attached for a smooth transfer from the freight carrier to the freight forwarder. From there, freight costs will be the customer's responsibility. It is important to note that while we can facilitate this process, it will be up to the customer to verify code compliance within the destination country, as well as taxes levied on incoming shipments.

The only option will be to install a prefabricated wood burning fireplace have a locally-licensed plumber run a gas pipe stub into the opening. The pipe stub could remain capped until you installed a vented natural gas log set, but please note that this configuration would not provide any efficient or measurable heat and you would not be able to alternate between fuel types. Due to the design of any hearth system that is dependent on natural draft for combustion, too much heat will be lost up the chimney to provide efficient heating. Subsequently, the efficiency will be roughly 10% with the configuration you are requesting. If you are looking to provide supplemental heat, I recommend considering a EPA Certified Zero Clearance Fireplace, but these systems cannot be installed with any type of gas line, so you will only be able to burn wood.

A fireplace insert is a hearth system that is manufactured to be installed into the opening of an existing masonry or prefabricated wood burning fireplace. This differs from regular fireplaces, which can be installed with wood framing.

Yes, due to the moisture in the outside air, we recommend a stainless steel firebox for such an application. Otherwise, a standard firebox will eventually fall victim to rust and corrosion.

If possible, using a vented unit is preferable. The only disadvantage to a vented unit is the slight decrease in overall efficiency when compared to vent free. However, they do not effect indoor air quality and do not introduce excess moisture into the room. Vent free units offer more versatility and greater efficiency, but many customers report being able to smell them while operating and they can add too much moisture to the room when operating for extended periods. They are also known to cause oxygen depletion issues in very tight homes.