Fireplace Replacement Parts & Accessories

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Customer Q&A with Product Specialists

Todd S. from Dover farms apartments north royalto ohio 44133 asked:
I am looking for a refractory brick liner for a wood fireplace box, specifically the back panel, measuring 21 3/4 inches wide by 15 1/2 inches tall. I have 450 fireplaces on my property and need to replace them periodically.
I am looking for a refractory brick liner for a wood fireplace box, specifically the back panel, measuring 21 3/4 inches wide by 15 1/2 inches tall. I have 450 fireplaces on my property and need to replace them periodically.
We offer a universal cut-to-fit refractory panel that would be suitable for your wood fireplace box. The Hargrove 28 Inch Replacement Fireplace Refractory Panel measures 28 inches wide by 24 inches high and 1 inch deep, and can be cut down to your required dimensions of 21 3/4 inches wide by 15 1/2 inches tall. This panel is designed for use in wood-burning fireplaces. Given that you have 450 fireplaces, we highly recommend providing us with the manufacturer and model number of your fireplace. This will allow us to check for exact factory replacement parts, which may be a more efficient solution for your large property.
Answered by: Tyler M. on Jul 13, 2026

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Willie S. from 17026 Prince Drive. South Holland IL. 60473 asked:
Need a quote for the glass panel insert for Visveil 60 inch electric fireplace model IF-1360TCL
Need a quote for the glass panel insert for Visveil 60 inch electric fireplace model IF-1360TCL
Hi Willie, for safety reasons, we do not sell individual glass panels for electric fireplaces. For a replacement glass panel insert for your Visveil 60 inch electric fireplace model IF-1360TCL, please contact the manufacturer, Visveil, directly for assistance. We apologize for any inconvenience this may cause.
Answered by: Aaron D. on Mar 30, 2026

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Jon asked:
I'm looking for a remote for a Well Universal Ltd M# WU-31333C fireplace.
I'm looking for a remote for a Well Universal Ltd M# WU-31333C fireplace.
Electric fireplace remote controls are typically proprietary and not universal. Unfortunately, we do not sell parts for your specific unit and are unable to obtain the remote. However, you may consider contacting DEY Distributing at 877.577.7004 to see if they can assist you.
Answered by: Tyler M. on Feb 16, 2026

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Gary asked:
Do you have an orifice for an Ardent Signature Model 2020 fireplace? I am trying to change it from LP to NG.
Do you have an orifice for an Ardent Signature Model 2020 fireplace? I am trying to change it from LP to NG.
We apologize, but we do not sell parts for the Ardent brand, nor do we offer a conversion kit for changing fuel types. We recommend contacting the manufacturer or a local dealer for assistance.
Answered by: Tyler M. on Feb 13, 2026

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About Fireplace Replacement Parts & Accessories

We here at eFireplace Store know that accessories can wear out or get lost, that's why we have all the fireplace parts you need to keep your hearth up, running, and beautiful. We also know that maybe there's nothing wrong with your hearth, maybe you just need an little something extra for that perfect final touch. Well, we've got that too, take a look and find the right fireplace part for you!
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