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    Majestic Fireplace Products & Fireplace Parts

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    Majestic Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    32 Questions & 32 Answers
    George
    from Cantonment, FL asked:
    September 24, 2020
    Where do I find the model number?
    1 Answer
    Please read this article.†
    Submitted by: Will M. on September 24, 2020

    Lyle
    from Stillwater, OK asked:
    July 9, 2021
    Do you have termination caps for the 81 S triple wall pipe?
    1 Answer
    Yes, this cap is suitable for use with the Majestic "S" series triple wall pipe.
    Submitted by: Tyler M. - NFI Master Hearth Professional on July 9, 2021

    Jay
    from Georgia asked:
    May 11, 2021
    Does the Majestic Royalton come with a damper and how do you operate it?
    1 Answer
    This unit does include a butterfly-style damper that is operated using the slide mechanism at the upper front of the appliance. The lever moves left to right.
    Submitted by: Aaron D. on May 11, 2021

    TG
    from Indiana asked:
    November 12, 2020
    Do you have refractory panels for a majestic model number MBUC 36?
    1 Answer
    Unfortunately, we do not have the manufacturer-specific panel that you are looking for, but we do offer some universal refractory panels that will work for your woodburning fireplace.† Please see the following links:

    <a href="https://www.efireplacestore.com/cpf-42428.html">One 24"h x 28"w Panel</a>

    <a href="https://www.efireplacestore.com/cpf-42440.html">Two 24" h x 40"w Panels</a>

    These panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw.† They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace.†
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 12, 2020

    Leslie H
    from Granite Falls, NC asked:
    September 10, 2020

    What is the biggest viewing area indoor Majestic fireplace? Is it the Ashland 50" or Biltmore 50" or another?

    1 Answer
    The Ashland 50" model is indeed the largest viewing area of any woodburning fireplace we sell.  The opening is 50" wide and 38" high.
    Submitted by: Tyler M. - NFI Master Hearth Professional on September 10, 2020

    Richard H
    from New Albany, IN asked:
    May 20, 2020

    Do you have any blowers compatible with a MBU42?

    1 Answer
    We do not offer any blowers that are compatible with the MBU42.
    Submitted by: Tyler M. - NFI Master Hearth Professional on May 20, 2020

    Harvey S.
    from Volcano, HI asked:
    April 8, 2020

    Do you sell a replacement remote for the model DV360 or DV 580?

    1 Answer
    This is not a current Majestic model and we do not have any information on it.  For further advisement, we recommend contacting the manufacturer.
    Submitted by: Tyler M. - NFI Master Hearth Professional on April 9, 2020

    Frank
    from Millstone Twp, NJ asked:
    February 11, 2020
     Do you carry a glass door kit for a Majestic fireplace RC36?
    1 Answer
    Unfortunately, the manufacturer ceased production of any replacement doors for your fireplace.
    Submitted by: Will M. on February 12, 2020

    Stephen T.
    from Elkridge, MD asked:
    February 10, 2020
    I am looking for the rear refractory insert. Mine has cracked in half. It measures 19 x 26. How do I find one?
    1 Answer
    Without the model number, I can offer you is the Hargrove DIY cut to fit panels.
    Submitted by: Owen O. on February 11, 2020

    Lynne C.
    from Lewisville, TX asked:
    January 30, 2020
    I need a replacement door for a Majestic MSF42 Fireplace, cabinet style. Can you help?
    1 Answer
    Unfortunately, the doors for this model are discontinued and no longer available. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 30, 2020

    Keith
    from Findlay, OH asked:
    January 22, 2020
    Are there any limits on the time you can burn a woodburning fireplace?
    1 Answer
    An open combustion wood fireplace will not provide an efficient burn (or any efficiency whatsoever), so no information regarding burn time will be found for common zero clearance wood fireplaces with an open combustion chamber. However, zero clearance EPA fireplaces a.k.a. hearth stoves or built in stoves will provide extended burn times of 8 to 14 hours as these products are essentially wood stoves that may be framed in. One example we offer is the†Osburn Horizon Wood-Burning Fireplace.†
    Submitted by: Will M. on January 23, 2020

    Gary
    from Montville, NJ asked:
    January 14, 2020
    I currently have two Majestic gas fireplaces that are burning LP gas, one DVRT 43 RP and one DVRT 36 RP. Can these units be converted to natural gas by changing the orifices while using the same gas valve?
    1 Answer
    Unfortunately, the conversion kits for these fireplaces are both no longer available.†
    Submitted by: Will M. on January 14, 2020

    Margaret S.
    from Albert Lea, MN asked:
    January 3, 2020
    We have a Majestic wood burning corner fireplace that was installed in 1976. It needs new doors. How do we proceed?
    1 Answer
    Unfortunately, we would not have doors available for a unit as old as yours. We apologize for any inconvenience.
    Submitted by: Brennan W. on January 3, 2020

    John V.
    from Champlin, MN asked:
    January 3, 2020

    The ceramic glass has shattered on my Majestic Direct Vent Gas Fireplace, Model DV360. I realize this fireplace is no longer manufactured. Is there a ceramic glass available from another Majestic fireplace model that would fit my model DV360? I would also require the gasket, which, I understand is still being manufactured?


    1 Answer
    The glass and gasket are obsolete. We apologize for any inconvenience.
    Submitted by: Kathy O. on January 3, 2020

    Tom
    from Macomb, MI asked:
    December 29, 2019
    Why do I have so much soot on my logs?
    1 Answer
    There are several potential causes for this including improper grate, burner, and log placement, in addition to a dirty fuel supply.
    Submitted by: Will M. on December 30, 2019

    Hubert H.
    from Mt Pocono, PA asked:
    December 27, 2019
    Do you have the igniter for the Majestic fireplace #b11/brt.02141969
    1 Answer
    Unfortunately, we do not carry parts that would be compatible with your unit. We apologize for any inconvenience.  
    Submitted by: Brennan W. on December 27, 2019

    Jerry
    from Hartford, KY asked:
    December 21, 2019
    Can I get a WFKA tangential-flow fan kit for a Warm Majic heat circulating fireplace?
    1 Answer
    We apologize, but we do not have the WFKA fan kit in our inventory.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 23, 2019

    Dennis B.
    from 48657 asked:
    December 6, 2019
    Can I buy the top and bottom pivot pins and spring brackets for the glass bifold doors on my majestic fireplace WMII-42AS?
    1 Answer
    We apologize, but we do not have any individual parts for the old Majestic glass door assemblies.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 6, 2019

    Paul
    from Minneapolis, MN asked:
    November 18, 2019
    Is a replacement floor refractor available for a Majestic Model YH48 wood burning fireplace available?
    1 Answer
    Unfortunately, we do not have the manufacturer-specific panel that you are looking for, but we do offer some universal refractory panels that will work for your woodburning fireplace.† Please see the following links:

    <a href="https://www.efireplacestore.com/cpf-42428.html">One 24"h x 28"w Panel</a>

    <a href="https://www.efireplacestore.com/cpf-42440.html">Two 24" h x 40"w Panels</a>

    These panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw.† They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace.†
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 19, 2019

    Jerald C
    from Kings Mountain, NC asked:
    November 18, 2019

    Is there a fan kit available for a Majestic DV580RFN fireplace?

    1 Answer
    We apologize, but we do not have a fan kit available for your model. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 19, 2019

    Jim M.
    from Allenton, WI asked:
    November 8, 2019
    I have a Majestic gas fireplace model 36LDVRRN with the gas logs. Can I remove the logs and replace with those fire glass pebbles?
    1 Answer
    Unfortunately, it is not possible to swap logs for fireglass with your fireplace.†
    Submitted by: Brennan W. on November 8, 2019

    Heather B.
    from Suquamish, WA asked:
    October 31, 2019
    I have a mid-century majestic fireplace, the atomic model. I am trying to find a screen for the front of it, and havenít been successful searching vintage sites. Are these screens still manufactured, or can they be?
    1 Answer
    We apologize, but we do not have this part available for your model.
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 31, 2019

    Doug
    from Espanola, CAN asked:
    October 14, 2019
    My Majestic fireplace won't shut off. What do I do?
    1 Answer
    First, you will want to shut off your gas supply to forcibly extinguish the burner. Then, we would recommend calling a local plumbing company or Majestic dealer for further assistance. 
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 15, 2019

    Stephanie S
    from Swansea, IL asked:
    September 21, 2019

    Can I replace the doors on a Majestic vented gas fireplace model DV 360 RN with ones that open? 

    1 Answer
    No, your model is a direct vent gas fireplace, which means a fixed glass panel/door must be in sealed in place for the unit to operate as designed.
    Submitted by: Tyler M. - NFI Master Hearth Professional on September 23, 2019

    Martha
    from Oregon asked:
    July 12, 2019
    Where are your Majestic Oxford Direct Vent gas stoves made?
    1 Answer
    Majestic manufacturers their units in Kentucky.
    Submitted by: Owen O. on July 12, 2019

    Paul
    from Schereville, IN asked:
    February 23, 2019
    I purchased a home with a Majestic fireplace model WM42-sx with a gas insert. I wish to replace the blower FKSX-A, but cannot remove the intake grill. How do I remove the grill to access the blower?
    1 Answer
    The grill will not be removable on a wood burning unit like yours. To access the blower area, you will need to remove your bottom hearth panel.
    Submitted by: Brennan W. on February 25, 2019

    Karl
    from Sarasota Florida asked:
    August 14, 2018
    need 3925121S 3925123B majestic refractory brick liners model MB42
    1 Answer
    Unfortunately, we do not offer refractory panels that are specific to your fireplace model. We do, however, offer universal refractory panels. They are manufactured by Hargrove, and we sell them singly or in sets of two. Follow these links to see what we offer: Hargrove Replacement Fireplace Refractory Panel - 24 inch X 28 inch Hargrove Replacement Fireplace Refractory Panels - 24 inch X 40 inch - Set of 2
    Submitted by: Brennan W. on August 14, 2018

    James
    from Highland, Illinois asked:
    August 13, 2018
    Dealer for Majestic DV 360 Fireplace and conversion kit LP to Natural gas
    1 Answer
    Unfortunately, the LP to natural gas conversion kits for the DV360 was discontinued and all remaining stock has been depleted.
    Submitted by: Will M. on August 14, 2018

    Carmelo R
    from valparaiso in. asked:
    December 15, 2017
    I have a majestic woodburning fireplace WMC42. The blower is starting to make a lot of noise. I was wondering how i can access the blower moter for cleaning and can it be replaced?
    1 Answer
    To remove the blower, you will have to remove the bottom hearth panel and the metal plate underneath it. The blower is usually to the right and back a bit. You can see the blower from behind your access panel but the above is the best way to get to it for repairs.
    Submitted by: Kelsey C. on December 15, 2017

    Jane D
    from Monroe, NC asked:
    December 11, 2017
    We purchased a Ventless Firebox in 2003 from your company. We haven't been able to use them much due to a slight gas smell that bothers my allergies. We just need to know if this is normal? Model UVSRC36 or UVSRC42 We have had them checked in the past and know we have the correct gas. We open a window slightly when burning our logs. Any info or suggestions you might have will be greatly appreciated. Thank you very much!!!!!!!!!!!!!
    1 Answer
    The smell is from the ventless gas logs you installed in that firebox. On vent free units 100% of the combustion by product is released into the room where the log set is. That is normal, and it can be bothersome to anyone who may be sensitive to these issues.
    Submitted by: Owen on December 12, 2017

    Chip Watson
    from Wildwood Crest NJ asked:
    November 27, 2017
    What conversion kit is required to convert propane to natural gas with the serial number 36BDVRRP?
    1 Answer
    Unfortunately, we do not have a conversion kit that is compatible with your unit. I apologize for any inconvenience.
    Submitted by: Brennan W. on November 28, 2017

    M. A. Grissett
    from Alabama asked:
    November 23, 2016
    I would like to have propane gas logs. Dimensions: 32." in the front 20" in the back 19" high and 16" deep. I would like for it to be ventless with a remote.
    1 Answer
    You may use our gas log calculator to view the options that will work with your fireplace opening dimensions.
    Submitted by: Will M. on November 23, 2016

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