Because fireplace inserts do not have a conventional ash pan, they must be cleaned by using an ash rake or shovel to pull ashes to the door opening. The ashes can then be scooped into an ash bucket or removed with an approved ash vacuum. The chimney liner should be brushed from the top down and the baffles removed in the insert prior to this process. This will ensure that all material is removed and can be swept from the firebox.
Collin C. - NFI Master Hearth Professional
on January 28, 2013