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110% Low Price Offer
eFireplaceStore offers low prices on everything we carry. If you should find a lower price from a legitimate competitor on an identical item we stock (including shipping, tax, etc), we will beat the competitor's price by 10% of the difference!
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Our Price Match Policy
If you find a product on a competitor's website where their total price with shipping and sales tax is lower than our total price, we will gladly beat it by 10% of the difference in price!
The product(s) must have a verifiable online advertised price. This offer is not valid with the use of any coupon from eFireplaceStore. This policy excludes closeouts, liquidations, store specific coupons or rebates, and clearance items. eFireplaceStore will not price match orders placed previously or already received. We do not match local stores or ads, local pick-ups, auction sites (e.g. ebay), or wholesale club prices in which there is a fee to join, such as BJ's Wholesale, Costco Wholesale, & Sam's Club Wholesale. The competitor must have the item in stock and available for immediate shipping to qualify. We must be able to calculate their total with shipping and sales tax on their website—we will not call them for special quotes on items or freight and will not price match to an email quote.
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What kind of cleaner can be used on the glass front door ?
Rutland makes this conditioning glass cleaner. You can also search on our site by glass cleaner to see other manufacturers' glass cleaners.
Answered by:
Kathy O.
Helpful?
40
Pete from Sarasota fl asked:
What do you call the door in the floor of the fireplace to push the ashes in?
This part is usually referred to as the "ash dump".
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
43
Jim from Chicago, IL asked:
Can drawer handles be used to replace fireplace door handles?
I don't see a reason why, so long as the hole spacing is correct and they are noncombustible.
Answered by:
Will M.
Helpful?
34
Patty K. from Orange County, CA asked:
Do you carry fireplace replacement glass door handles?Many thanks
Helpful?
21
Ann from Irwin, Pa asked:
Do you have a fan that does not use electricity but the heat from the stove makes it run?
If you have a wood burning stove, you can look at our Caframo fans.
Answered by:
Kathy O.
Helpful?
11
David F. from CALIFORNIA asked:
Do you carry large rocks for gas fireplace?
No, our rock kits consist of small stones and are only listed for specific models.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
11
Leola41j from California asked:
What should I set a gas fireplace on?
The clearances and approved material to set the fireplace on will be specific to the fireplace that you have/choose. Please reference the installation manual for the fireplace.
Answered by:
Aaron D.
Helpful?
12
Liz from nashville asked:
What kind of heat deflector can I add to keep the heat off the mantel which is 18 inches above the fireplace opening?
You would likely need a fireplace hood for your application.
Answered by:
Brennan W.
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11
William C. from Mt pleasant sc asked:
Do you have an accent light kit for Heatilator caliber series direct vent propane gas fireplace?
We are not a Heatilator dealer and therefore we cannot provide any parts for your model. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
10
Patrick G. from Bridgeport WV asked:
What are the materials called that are placed on the wall to protect against excessive heat?
These are generally called wall shields or heat shields, and they may also be sold as wall protectors or stove boards. They are rigid, non-combustible panels made from materials such as sheet metal, fiberglass board, concrete, tile, or ceramic glass. They mount on the wall near a stove or fireplace, and many are installed with spacers to create an air gap behind the panel. Whether your wall needs protection, and what kind, is determined by the installation manual for your stove or fireplace. If the clearances to combustibles listed in the manual are met, no wall protection is needed. If they are not met, the manual specifies the required protection. You can browse our options on our Stove Boards page, and our Stove Boards Buyers Guide covers materials and installation tips.
Am looking for a replacement remote control for model SP5787 electric fireplace
We have reviewed the data plate for model SP5787, which is a Home Decorators Collection electric fireplace. Unfortunately, this is not a brand we carry, and electric fireplace remote controls are specific to each manufacturer and not universal. Therefore, we do not have a compatible replacement remote for your unit. We apologize that we cannot source this part for you. We recommend contacting DEY Distributing at 877-577-7004, as they handle parts for this type of unit.
Answered by:
Aaron D.
on Sep 08, 2026
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00
John B. from Lenore, Idaho asked:
I need a brush to clean the exhaust piping on my Harman pellet stove, along with about 10 fiberglass extension rods for the brush. I have a flexible one, but it's hard to push down the pipe. Do you sell these items?
Yes, we carry both. For the pellet vent brush, we stock round pellet vent brushes in 3-inch and 4-inch sizes, such as the AW Perkins 3 Inch Pellet Vent Spin Brush and the AW Perkins 4 Inch Pellet Vent Spin Brush. These are designed to be used with rigid fiberglass rods, offering more pushing power than a flexible brush.For the rods, we offer the AW Perkins 12 Foot Pellet Vent Rod Kit with Hang Tip, which provides nearly 10 feet of length in one kit. Additionally, we have individual fiberglass extension rods in various lengths if you need to create a custom length.
Answered by:
Aaron D.
on Sep 08, 2026
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00
Rita M. from Detroit, MI asked:
I am looking for a replacement remote for my Red Barrel Studios fireplace. Do you carry that or a replacement that would work?
Red Barrel Studios fireplaces are an electric fireplace line sold through Wayfair, and we do not carry replacement parts or remotes for that brand. Electric fireplace remote controls are specific to each manufacturer and are not universal, so a generic remote is not guaranteed to work with your unit. We are unable to source one for you. We apologize that we cannot assist you directly with this. Your best option is to contact the manufacturer at support@red-barrel-studio.com.
Answered by:
Nevins P.
on Aug 25, 2026
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00
Molly from Mansfield, Ohio asked:
Do you sell an aerosol spray that, when sprayed inside the fireplace, makes soot disappear?
Yes, we do carry sprays that remove soot from inside your fireplace. If you have gas logs, the product you are likely referring to is the Rutland Log Bright Gas Log Soot Remover. After heating the logs, a few sprays will cause the soot to fall off without scrubbing, and it will not discolor the logs or clog the burner orifices. It is currently in stock and typically ships the same business day. Please note that it is not intended for use on white or lightweight fiber logs.We also offer a comprehensive range of soot and creosote removers for wood-burning stoves and fireplaces, including spray-on formulas, powders, and toss-in products. You can explore the full selection in our Chimney Cleaning Tools category. To help us recommend the exact product best suited for your setup, please let us know whether your fireplace uses gas logs or burns wood.
Answered by:
Kathy O.
on Jul 24, 2026
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00
John G. asked:
I placed an order for an AOG rotisserie motor, hex drive. It appears that it was on back order. Will you continue to try to obtain this and let me know, please.
Hi John,
Thank you for reaching out. I've checked your order for the American Outdoor Grill Rotisserie Motor for Hex Tip (Order #716142), and it is currently on backorder. Our supplier has informed us of a delay, and we anticipate it will ship around May 13, 2026. We sincerely apologize for this inconvenience.
We will continue to try to obtain this item for you. If you would prefer to cancel this order due to the delay, please let us know, and we will be happy to assist you with that process.
Thank you for your understanding.
Answered by:
Kathy O.
on Apr 20, 2026
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00
Lori A. from Lindale, Tx asked:
Regarding the 30-inch ventless dual flame propane gas log fireplace with a millivolt system and kit, does it include a remote control, or is an additional purchase required for operation?
Yes, fireplaces with a millivolt system, such as the 30-inch ventless dual flame propane gas log model you're asking about, are designed for remote control compatibility. However, the remote control kit is typically sold separately. To ensure we recommend the correct remote, please provide the specific model number of the fireplace. Would you like a quote that includes compatible remote options?
Answered by:
Tyler M.
on Mar 18, 2026
Helpful?
00
Lori A. from 7353 flat rock lane Tyler, Tx 75703 asked:
Do I need a remote for a millivolt gas log set?
Millivolt gas log sets are designed for compatibility with remote controls. The gas valve on these systems includes a terminal block that can be wired for a remote receiver and transmitter set, or a basic on/off wall switch. However, these external controls are optional and not required. On most millivolt sets, a remote control can be added at any time.
Answered by:
Tyler M.
on Mar 12, 2026
Helpful?
00
Gerard F. from Massachusetts asked:
Hello, I have installed a 36-inch Tahoe direct vent millivolt gas fireplace for a client. They are asking about the availability of a blower fan for this unit. Is there a blower unit for this unit?
We have a vent-free gas fireplace by Style Selections and want to get a cover for it to use when not in use during the summer to avoid dust getting in. Do you have anything?
We carry two draft guards - this one is 40 x 32 and this larger one measures 47 x 34.
Answered by:
Kathy O.
Helpful?
00
Virginia S. from havre mt. 59501 asked:
Do you have any decorative medallions for the front of fireplaces?
The only keystones we sell are for manufactured units. We do not have any universal options for a decorative medallion.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Connie P. from clanton, AL asked:
Where can I find fireplace insulation strips? It seems that Rutland (I have one roll) doesn't sell them any longer. Do you?
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address (info@efireplacestore.com) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
No matter the size or fuel type, fireplaces and stoves are never really complete without the accessories that allows you to maximize their potential. A tool set for a wood burner, decorative screen for a gas fireplace, or the fuel you need for an ethanol model. We have the fireplace accessories you need to complete your installation.
As you've likely surmised, there are fireplace supplies that you may have not even heard of before. To give a better idea of what is available and how to use these accessories, we offer a thorough guide that provides a summary of each category. Learn more by reading our Fireplace Accessories Buyers Guide.
