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Real Fyre

Customer Q&A with Product Specialists

Diane K. from San Dimas, CA asked:
Do I need to install a burner with the American Oak log set?
Do I need to install a burner with the American Oak log set?
You will indeed need a burner to go with the American Oak log set.
Answered by: Tyler M.

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Heather R. from Vancouver Canada asked:
What is the noncombustable area required from the top of the firebox to the mantle? The log set is NUMBERG462411M.
What is the noncombustable area required from the top of the firebox to the mantle? The log set is NUMBERG462411M.
If you have a 24" G46, or any vented gas burner for that matter, no specific mantel clearances will be provided for the burner itself as its assumed that any mantel would already adhere to the minimum clearance requirements for the respective wood burning fireplace that the burner is being used with. 
Answered by: Will M.

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Suzanne D. from Glenmont, NY asked:
What could be used to hide the control valve cover next to the logs?
What could be used to hide the control valve cover next to the logs?
We recommend using something like the Real Fyre Wood Chip Ring - WCRD-1. 
Answered by: Tyler M. - NFI Master Hearth Professional

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David V. from Portland, OR asked:
Does the Real Fyre remote control operate on IR or RF?
Does the Real Fyre remote control operate on IR or RF?
Like most remotes used for gas hearth systems, it operates on RF. 
Answered by: Will M.

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About Real Fyre

When you want the best in logs, look no further than RH Peterson Real Fyre and the inventory here on eFireplaceStore.com. The RH Peterson gas logs brand is known for dependability and runs the gamut of choices. From Peterson Real Fyre gas logs in propane, natural gas, vented, and vent-free configurations to variable sizes and attractive features throughout the gas log options, these quality products are here with the ratings to validate their public approval.

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