96 Questions &
96 Answers
Pat
from Wilmington, DE asked:
January 5, 2021
How do you determine whether you need a vented or unvented gas logs?
1 Answer
For insight into whether vented or ventless gas logs would be suitable for your application, please read our article,
What to Know When Buying Gas Logs.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 6, 2021
Most Helpful Answer
Sheila
from West Orange, NJ asked:
August 28, 2020
What is the difference between a vented vs a ventless fireplace log?
1 Answer
There are several differences between vented and ventless gas logs. For details, please see our article,
What to Know When Buying Gas Logs.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on August 28, 2020
Most Helpful Answer
George
from Jeffersonville asked:
July 27, 2023
What is the difference between G45 and G46 burners? It appears that the G45 requires a larger opening when comparing the same sizes. A G45-24 shows a requirement of 34" while a G46-24 shows 30" required. I'm looking at series 11 control
1 Answer
Yes, these burners are very similar, but the G46 is designed at a much steeper taper towards the rear of the firebox to be able to fit the control valves in tighter fireplace openings.
Submitted by:
Cody S.
on July 27, 2023
Most Helpful Answer
Micheal C.
from Madison, MS asked:
April 11, 2023
Which gas log puts out more heat, vented or ventless?
1 Answer
This answer is two-fold; vented gas log sets typically produce more actual heat (higher BTU ratings), but ventless gas log sets are designed for applications where the heat generated can be retained. Vented gas logs require a functional woodburning chimney, and the damper must remain fully open when in use, whereas ventless gas log sets can be operated with the damper closed, keeping the heat in the room. Â
For more information, please see our gas log buying guide here.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on April 11, 2023
Most Helpful Answer
Johnny M.
from OK asked:
March 23, 2023
What is the difference between indoor and outdoor vent-free log sets?
1 Answer
An outdoor vent-free gas log set will include a stainless steel burner with an outdoor-rated valve system, whereas the indoor units should not be used outdoors due to eventual rust, corrosion, and failure of the valve.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on March 23, 2023
Most Helpful Answer
Wes
from NY asked:
December 2, 2022
Which burns hotter: vented or non vented?
1 Answer
Typically, a vented gas log set will have a higher BTU rating for better flames and more heat produced, but the vast majority of that heat will escape up the flue. A ventless set will have a lower BTU rating but of course, you can close your damper and almost all of that heat is retained in the room, making it a great option for supplemental heat. Please consult local codes as to whether or not a ventless set is permitted in your area.
Submitted by:
Tyler M.
on December 2, 2022
Most Helpful Answer
Tim
from Brownsboro, TX asked:
April 18, 2022
What is the highest BTU ventless, gas log set you have available?
1 Answer
The highest BTU output you will get from a ventless gas log set will be 35,000 BTUs, but this will all vary by the size and function of the set.
Submitted by:
Brennan W.
on April 18, 2022
Most Helpful Answer
Ralph H
from Springfield, VA asked:
April 1, 2022
When converting a wood burning fireplace to a vented gas log, how far does the damper need to stay open? Can you put glass doors on to keep the cold air out when not burning the gas logs?
1 Answer
The damper will need to be fully open during operation. Glass doors, if available for your fireplace, will need to remain fully open while the gas logs are in operation.Â
Submitted by:
Aaron D.
on April 1, 2022
Most Helpful Answer
Terry H
from Calhoun, GA asked:
January 17, 2022
Does anyone make ventless gas logs that don't have a smell while burning?
1 Answer
A detectable odor is a common byproduct of vent-free gas appliances. We do not sell any that we can say has no such odor. We apologize for the inconvenience.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 17, 2022
Most Helpful Answer
Kirin K
from Hamilton, OH asked:
January 11, 2022
I have a vented gas fireplace, but looking for the perfect logs. Could I still get a ventless or should I get a vented?Â
1 Answer
For best flame appearance, a vented gas log set is recommended. A ventless set should only be considered when you want to maximize supplemental heat output.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 11, 2022
Most Helpful Answer
Dale F
from TX asked:
December 25, 2021
I have a fireplace. Which one should I use, vented or ventless?
1 Answer
This will depend on what you are looking for from the log set. If you are using them primarily for heat, we would recommend a ventless set. If you are looking more for looks than heat, we would recommend a vented set.Â
Submitted by:
Brennan W.
on December 26, 2021
Most Helpful Answer
Brenda
from Texas asked:
December 12, 2021
How do you know if you need ventless or vented?
1 Answer
The main concerns are your existing fireplace, and what you're looking for in a log set. The chimney of your fireplace needs to be in full working order for a vented gas log set. Vented sets are going to give you a larger flame, but you will lost a majority of the heat through the chimney. Vent free sets will have a smaller flame, but will produce a great deal of heat, so you would want to choose based on your desire for heating or aesthetics. Â
Submitted by:
Brennan W.
on December 12, 2021
Most Helpful Answer
Ince J
from john@charlottesvillecountry.com asked:
December 6, 2021
Is there a problem with using vent free logs in a vented fireplace?
1 Answer
This depends on the nature of the unit. If it is a brick/masonry woodburning fireplace or a manufactured woodburning fireplace that is listed to accept a ventless gas appliance, there is no issue. You cannot, however, install a ventless gas log set inside a vented gas fireplace.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on December 6, 2021
Most Helpful Answer
Debbie
from San Antonio TX asked:
November 26, 2021
Whats the difference between vented and unvented gas logs?
1 Answer
While vented sets require the flue to remain open at all times, ventless units operate at a high enough efficiency to put out water vapor and carbon monoxide during combustion, so it can vent right into the room. Vented sets will have a larger flame, but vent free sets will give you a great deal more heat.Â
Submitted by:
Brennan W.
on November 28, 2021
Most Helpful Answer
I have a fireplace with a gas line that we use to light our wood fires. Is it possible to fit our fireplace with gas logs that can be easily removed if I want to burn wood?
1 Answer
While it is certainly possible to install a vented gas log set, it would not be easily removable, as you would have to disconnect a gas line each time, then cap it or re-connect it to the log lighter before burning wood.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 23, 2021
Most Helpful Answer
John H
from Kansas asked:
November 19, 2021
Should you use vented gas logs on a fireplace with a chimney?
1 Answer
Anytime you can use vented gas logs in place of vent free we recommend it.Â
Submitted by:
Devon P.
on November 19, 2021
Most Helpful Answer
Mary
from Dublin, GA asked:
November 6, 2021
Can I put them in a wood-burning iron stove/heater?
1 Answer
Unfortunately, no. Gas logs are not designed to be used inside of a wood burning stove.
Submitted by:
Aaron D.
on November 8, 2021
Most Helpful Answer
John Y
from Daphne, AL asked:
November 4, 2021
Do "gas logs" come with burners, valve, and logs?
1 Answer
Complete gas log sets will include the burner, logs and gas controls needed for replacement of your gas log set. We do offer certain products advertised as "gas logs only" which are simply decorative logs that would not include the gas burner or controls, but these products are clearly advertised as only the gas logs. Â
Submitted by:
Will M.
on November 4, 2021
Most Helpful Answer
Greg W
from Wayne, NJ asked:
October 21, 2021
Who manufacturers the best vent-less 24-inch log set?
1 Answer
For vented sets, we recommend the Real Fyre brand. For vent-free sets, we recommend either Real Fyre or Empire.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 21, 2021
Most Helpful Answer
Mike
from Pittsburgh, PA asked:
September 24, 2021
My fireplaces 13x28x30 depth width height. Looking for natural gas ventless options. What do you recommend.Â
1 Answer
The size of the log can be affected by the pilot type you want. You can find explanations of these different valve types in our
article here.Â
Submitted by:
Kelsey C.
on September 24, 2021
Most Helpful Answer
Ray
from West Haven, CT asked:
September 12, 2021
If I have a fireplace that can be vented, can I use ventless?
1 Answer
Yes, if not prohibited by local codes. A ventless unit can be installed inside a fireplace with a vent; you would simply close the damper.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on September 13, 2021
Most Helpful Answer
Nicholas S.
from 06426 asked:
August 17, 2021
The fireplace I have now was always a propane gas fireplace. It is also open on both sides. I would like a vent-free propane gas log set that would accommodate my two-sided opening fireplace. Is there such a log set?
1 Answer
Ventless gas log sets may only be installed in one of two applications; a fully functional masonry wood-burning fireplace that's been outfitted with a gas connection or a tested and listed ventless gas firebox. A gas fireplace differs from both in that gas fireplaces are made with gas controls preinstalled outside of the visible opening, typically in a hidden control cavity just below the decorative logs. If you have a gas fireplace, installing a ventless gas log set will not be an option. Please review
this article describing where the make, model and serial number is commonly located on both gas and wood fireplaces, in addition to gas log sets to determine the type of appliance you currently have. Please reply with this information along with photos as we are able to identify the appliance type with multiple clear photos of the hearth.
Submitted by:
Will M.
on August 17, 2021
Most Helpful Answer
Roy
from Nashville, TN asked:
August 8, 2021
I have a ventless propane gas log set. The fireplace is set in a 28foot tall living room with no way to vent outdoors. Each time I use the fireplace the area above the room and the second-story hallway smell badly. Is there a propane burner that will better burn the propane to eliminate or lessen the smell of burnt gas?
1 Answer
No, unfortunately, a noticeable odor is a known by-product of vent-free gas burners. Even our newest options would emit an odor.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on August 9, 2021
Most Helpful Answer
Is size determined by area?
1 Answer
The size is determined by the fireplace measurements (front width, rear width and depth) with the most needed measurement being the middle width of the fireplace from side to side.
Submitted by:
Aaron D.
on July 30, 2021
Most Helpful Answer
Bob S.
from North Atlanta, GA asked:
July 18, 2021
I am considering using vent-free logs in a vented fireplace so I can close the flue down to get more heat. What are the pros and cons of this?
1 Answer
I would recommend reading our
article on Ventless Gas Logs. This will help answer your questions.
Submitted by:
Aaron D.
on July 19, 2021
Most Helpful Answer
Gayle
from Cedar Bluff, AL asked:
June 2, 2021
What causes the logs in a vent-free propane fireplace to break and crumble? I have bought 3 sets by 3 different manufacturers in big box stores, and for the last 10 years and they have all done the same thing! What can I do to prevent this?
1 Answer
Log sets purchased at the big box stores you'd mentioned will typically include decorative logs made of ceramic fiber, which is a lightweight, semi-porous material that will most certainly break down over time. I recommend choosing a log set including solid refractory logs as the logs themselves will last a lifetime and will not crumble over time. For example, any ventless log sets produced by Real Fyre will include refractory logs backed by a lifetime warranty.
Submitted by:
Will M.
on June 2, 2021
Most Helpful Answer
Marie
from Hackettstown, NJ asked:
April 15, 2021
Do you have a set with 16" logs gas, vented with remote control?
1 Answer
We offer many styles of 16" gas logs that have the capability of remote function.Â
Click here to view those different options.Â
Submitted by:
Aaron D.
on April 15, 2021
Most Helpful Answer
Cynthia S
from SC asked:
February 15, 2021
I have raspatory allergies and slight asthma and have heard ventless causes problems in people with breathing problems. Is this true?
1 Answer
Ventless products can have an adverse effect on people that have breathing conditions or are sensitive to smells.
Submitted by:
Aaron D.
on February 16, 2021
Most Helpful Answer
Suzanne N
from Cary, NC asked:
February 15, 2021
What is the difference between vented and non-vented logs?
1 Answer
For a detailed answer to your question, please see our article on What to Know When Buying Gas Logs.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on February 15, 2021
Most Helpful Answer
Ron D
from Winder, GA asked:
January 14, 2021
Can you use ventless logs with an open chimney flue?
1 Answer
Yes, you can.
Submitted by:
Owen O.
on January 14, 2021
Most Helpful Answer
Mark L
from San Miguel de Allende, MX asked:
January 13, 2021
Do you have Real Fyre G18 vent-free see-through?
1 Answer
Yes.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 13, 2021
Most Helpful Answer
Lloyd T
from ltruji9294@aol.com asked:
December 15, 2020
Do gas log sets come with a gas burner?
1 Answer
A complete log set would arrive with a burner.
Submitted by:
Will M.
on December 15, 2020
Most Helpful Answer
Pamela J
November 29, 2020
What would be the benefit of ventless logs using propane? Would it provide more heat?
1 Answer
Vent free logs do indeed provide more heat, as you can close your damper and not lose heat up the chimney during operation.Â
Submitted by:
Brennan W.
on November 29, 2020
Most Helpful Answer
Michael M
from Fairhope, AL asked:
November 24, 2020
What does vented and naturally vented mean?
1 Answer
Any vented gas log set is naturally vented via a functional chimney installed on a woodburning fireplace.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 24, 2020
Most Helpful Answer
Jim D
from San Jose, CA asked:
November 5, 2020
Do the ceramic logs also emit heat when heated up by the gas flame?
1 Answer
Yes, they retain a little heat that radiates from the log.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 5, 2020
Most Helpful Answer
Freddie G
from Lubbock, TX asked:
October 26, 2020
What is best gas logs, vented or ventless?
1 Answer
This will depend on several factors, however, Empire, Real Fyre, Grand Canyon and Monessen (in no specific order) are generally considered the best brands.Â
Submitted by:
Will M.
on October 27, 2020
Most Helpful Answer
Bill M
from Collierville, TN asked:
September 29, 2020
If I have a vented gas log set (Real-Fyre woodland oak WOG4-24) can I keep the log set and replace the burner with a vent-free model?
1 Answer
Unfortunately, no. Ventless log styles will match corresponding ventless burners and vented styles are not the same. Since exact placement atop the burner is essential in preventing carbon monoxide with a ventless gas log system, you could not reuse your logs. Â
Submitted by:
Will M.
on September 29, 2020
Most Helpful Answer
Gavin R
September 26, 2020
What log sets are available for an Empire 28" Loft Vent Free Fireplace Insert?
1 Answer
The Empire Loft models cannot use a log set; these contemporary-style units are only intended to use crushed glass as decorative media.Â
Submitted by:
Tyler M. - NFI Master Hearth Professional
on September 28, 2020
Most Helpful Answer
Rebecca
from Summerville, SC asked:
August 18, 2020
How do I determine whether my gas fireplace is vented or ventless ?
1 Answer
A ventless gas fireplace will have doors that can be easily opened or no doors at all. A vented fireplace will have a sealed combustion chamber, which means a glass front that requires unlatching some clamps or screws to open the area where the logs are located. There should be a data plate on your fireplace that will specify if the fireplace is vented or ventless.
Submitted by:
Aaron D.
on August 19, 2020
Most Helpful Answer
Gregory W
from Virginia asked:
May 11, 2020
How do you know what kind of gas fireplace logs to get? What does vented or ventless mean?
1 Answer
Please check out this informative
article on gas logs. You can also contact us at 800-203-1642 for additional assistance.
Submitted by:
Kathy O.
on May 11, 2020
Most Helpful Answer
Brian B.
from Grosse Ile, MI asked:
April 13, 2020
Is it necessary to use the sand and embers and vermiculite in our vented natural gas fireplace?
1 Answer
No. For an NG unit it would be just sand and embers. The vermiculite is for LP sets in lieu of the sand.
Submitted by:
Owen O.
on April 13, 2020
Most Helpful Answer
Bruce F.
from Maui asked:
March 27, 2020
Is it difficult to change a vented gas log to a ventless gas log?
1 Answer
A vented gas log set cannot be converted to a ventless gas log set because of the BTU output and codes regarding these units.
Submitted by:
Kelsey C.
on March 27, 2020
Most Helpful Answer
Francis A.
from cuyahoga county asked:
March 6, 2020
Can I put ventless logs in a vented gas fireplace?
1 Answer
In most cases, yes. However, certain local codes will not allow it so please double-check with local code first.
Submitted by:
Owen O.
on March 6, 2020
Most Helpful Answer
Gary
from Atlanta, GA asked:
March 1, 2020
How do I tell the log sets that have millivolt control systems?
1 Answer
When using the gas log calculator, select "On/Off Remote" when prompted to select your pilot type.
Submitted by:
Will M.
on March 2, 2020
Most Helpful Answer
Joe
from Weaverville, NC asked:
February 29, 2020
Is it ok to use ventless logs in a vented firebox?
1 Answer
Not always. If you have a manufactured wood-burning fireplace, not all manufactured wood fireplaces are approved for use with ventless gas logs. This is dependent on the model.
Submitted by:
Will M.
on March 2, 2020
Most Helpful Answer
Frank E.
from Emerald Isle, NC asked:
February 27, 2020
I am looking at the G10 ventless firelogs to replace my existing vented propane gas logs. The firebox is 36" at the front, 20" at the back and 14" deep. I am trying to decide between the 18" or the 24". Do you have any suggestions?
1 Answer
If you are only considering the G10 burner, any of the G10 log sized would work and so you could actually install a larger 30". For aesthetics, I'd probably stay with the same 24" log size. To answer your question, the log set size generally refers to the width of the widest log at the base of the log set and has very little to do with the burner.
Submitted by:
Will M.
on February 27, 2020
Most Helpful Answer
Bill E.
from 711 old union rd church hill th 37642 asked:
February 27, 2020
I need a clean, odor-free set of logs and burner for my existing vent free propane fireplace box. Dimensions are 17" deep, 2 4 1/4" tall and 3 5" wide at the front and 2 3" side at the back. Do you have this?
1 Answer
We're sorry, but there is no such vent free log set that is clean/odor free.
Submitted by:
Owen O.
on February 27, 2020
Most Helpful Answer
Robert
from Holly Springs, NC asked:
February 16, 2020
Does your natural gas logs come with a firebox, glass door, and rear direct vent kits?
1 Answer
No, our "log sets" only include a burner and logs. You are describing a direct vent gas fireplace or fireplace insert, and these must be purchased as full units that include the box, burner, glass front and logs/media.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on February 17, 2020
Most Helpful Answer
Graylyn
from Powder Springs, GA asked:
January 24, 2020
Can manual lighted gas logs be switched to a remote control system?
1 Answer
In certain cases it can. It depends greatly on the brand log set you have.
Submitted by:
Owen O.
on January 24, 2020
Most Helpful Answer
Dan
from Issaquah, WA asked:
December 31, 2019
I have a 20-year-old Fireplace Xtrodinair 36 DV XLand was thinking that I might need a new burner box. I would like it with a remote. Can you recommend a product that I can buy and install?
1 Answer
We are not a Fireplace Xtrordinair dealer and we cannot provide parts or advise on options for your unit. We recommend contacting the manufacturer or calling a local dealer for more information. We apologize for the inconvenience.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on December 31, 2019
Most Helpful Answer