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    Real Fyre Split Oak Designer Plus Vented Gas Logs

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    Split Oak Designer Plus Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Don W
    from Georgia asked:
    February 24, 2019
    What is the difference between the pilot options?
    1 Answer
    We have match light, which does not have remote capability and you would need to turn the flames to the logs on and off by hand. The more popular choices are remote ready pilots. We carry on/off remote ready pilots. You would have a standing pilot light but would be able to use a remote to turn the flames on and off to the logs. We also have variable flame remote ready pilots. These you can use a remote to turn the flames on and off to the log as well as adjust the flame height. We also have electronic ignition remote ready pilots. With these, you would not have a standing pilot light but would use a remote to ignite the pilot each time you wanted to use the logs as well as to turn the flames to the logs on and off. With this option, you can turn the flames on and off but you would not have the option of adjusting the flame height.
    Submitted by: Brennan W. on February 25, 2019

    Matthew Stanek
    from Morris Plains, NJ asked:
    November 21, 2016
    What are the differences in the certification levels for this product?
    1 Answer
    The ANSI certified log sets will have the valve already attached to the burners, while the others will not.
    Submitted by: Brennan W. on November 22, 2016

    Steve
    from Ridgewood, NJ asked:
    January 30, 2015
    Where are these Real Fyre gas log sets made?
    1 Answer
    Real Fyre log sets and burner assemblies are manufactured in the city of Industry, California.
    Submitted by: eFireplaceStore on January 30, 2015

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