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Customer Q&A with Product Specialists

Timothy G. from Grafton, wv 26354 asked:
Where is the model # found?
Where is the model # found?
The model number will be located on a data plate affixed to the fireplace. Please review this article on locating the data plate for your fireplace.
Answered by: Aaron D.

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John L. from hamiltonn ontario asked:
Can I install a 5/8 drywall on the front of a ZCVRB47 linear fireplace?
Can I install a 5/8 drywall on the front of a ZCVRB47 linear fireplace?
You must use a non-combustible over the face of the unit per the manufacturer. You can use concrete/micore board and they drywall over this. Please refer to your installation manual for thickness required.
Answered by: Kelsey C.

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