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Customer Q&A with Product Specialists

Wendy L. from NC asked:
I have a ZVFB3633MVN insert that needs to be converted to propane. Is there a conversion kit available? Also, my new house plans include a vented gas insert; will this model work?
I have a ZVFB3633MVN insert that needs to be converted to propane. Is there a conversion kit available? Also, my new house plans include a vented gas insert; will this model work?
Unfortunately, there is no conversion kit available for your ZVFB3633MVN insert, as it is a vent-free unit. The only option to use propane would be to replace the entire insert with a propane-compatible model.
Answered by: Brennan W. on Aug 23, 2026

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Timothy G. from Grafton, wv 26354 asked:
Where is the model # found?
Where is the model # found?
The model number will be located on a data plate affixed to the fireplace. Please review this article on locating the data plate for your fireplace.
Answered by: Aaron D.

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John L. from hamiltonn ontario asked:
Can I install a 5/8 drywall on the front of a ZCVRB47 linear fireplace?
Can I install a 5/8 drywall on the front of a ZCVRB47 linear fireplace?
You must use a non-combustible over the face of the unit per the manufacturer. You can use concrete/micore board and they drywall over this. Please refer to your installation manual for thickness required.
Answered by: Kelsey C.

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About Kingsman Fireplaces

Kingsman Fireplaces offer a wonderful way to enhance your home with warmth and ambiance, and are often simply referred to as fireplaces. These are designed for homeowners seeking to create a cozy focal point in their living spaces, providing both comfortable heating and an attractive visual element. When considering a Kingsman fireplace, think about the heating needs of the room by looking at the maximum heat it can produce. You'll also want to understand how the gas is controlled, which involves the valve type and the necessary pressure from your gas line, whether it's natural gas or propane. The size of the firebox and the glass viewing area will determine how much you can see of the flickering flames, and it's important to ensure compatibility with approved direct vent systems for safe operation.
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