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Empire Fireplaces & Empire Heaters
When we first started selling Empire fireplaces and Empire heaters on eFireplaceStore.com, we thought that we had a really good set of fireplaces and heaters to offer our valuable customers. Now that we've been selling them for many years, though, we've had to revise our opinion a little. Empire fireplaces and heaters aren't pretty good - they're the best.
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FireplacesHow to Decorate Your Fireplace for ChristmasHow to Find the Right Contractor to Install Your Hearth ApplianceDIY Fireplace Maintenance GuideThe 5 Biggest Mistakes Made When Purchasing a Fireplace5 Common Mistakes Made by Fireplace ContractorsHow To Find Your Serial Number InformationHow to Install a Fireplace: The Ultimate DIY GuideHow to Save Money on Your Heating Bill This WinterWhat to Do in a Power Outage and How Your Fireplace Can HelpEmpire makes a full lineup of fireplaces and fireplace products including vent-free fireplaces, B-vent, direct vent units, all of the accessories and options, and everything in between. When you look through our complete selection of Empire fireplaces you're sure to find exactly the right unit to fit your needs, and you can rest easy knowing that you got the best deal on the highest-quality products possible.
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Empire Fireplaces Q&A with the NFI Certified Specialists
* Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
7 Questions &
7 Answers
Barbara
from Duluth, MN asked:
October 29, 2019
Looking for a blower fan for an Empire fireplace Model # BWDV-40-1 Serial # T42 894827. Do you have it?
1 Answer
We apologize, but we do not have a blower available for your model.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 29, 2019
Kristi G.
from Hattiesburg, MS asked:
October 28, 2019
Can I get a replacement for a missing log from my log set, or do I have to get a whole new set?
1 Answer
Individual logs are available for replacements, yes.
Submitted by:
Owen O.
on October 29, 2019
Tom
from Toms River, NJ asked:
July 24, 2019
Do the Empire natural gas fireplaces come with gas logs?
1 Answer
Empire fireplaces do come with logs or a choice of logs, but the fire boxes do not.
Submitted by:
Owen O.
on July 24, 2019
George K
from Plano, TX asked:
December 9, 2017
I currently have a direct vent gas fireplace 24"H by 40"w (front) 29"w (rear), and 22" deep. I'd like to put a vent free insert in that space without having to remove the old firebox. What do you recommend?
1 Answer
You would need to remove the old firebox. There is no other installation method that is safe.
Submitted by:
Owen
on December 11, 2017
Dorothy
from Smyrna, GA asked:
November 18, 2017
I have an unvented gas fireplace VFLL38FP30L, "Boulevard Contemporary". Where is the remote receiver? It is time to replace the batteries. I have the remote transmitter. Thank you.
1 Answer
The remote receiver is likely in the compartment with the gas valve.
Submitted by:
Brennan W.
on November 19, 2017
Ulrich
from MI asked:
May 22, 2017
I have three Empire DV25IN33L fireplaces. I would like to clean the glass surfaces. Do you have a Youtube video which would explain how to release the glass panel from the front frame, or do you have a written description it? Thank you.
1 Answer
While we do not have a video, these instructions are provided on page 17 of this installation manual.
Submitted by:
Will M.
on May 23, 2017
Eileen
from Buffalo, Minnesota asked:
November 19, 2016
We moved into our hour 2 years ago (although the house is at least 12 years old). Fireplace: DVP42FP31N-4 . Serial number 1020433101. We are wondering how old an unit it is and if there are fans available for it.
1 Answer
The replacement fan is still available, as this is not a terribly old unit. I'm afraid the original fan only has a 1 year warranty. The replacement is the Empire FBB-4 Variable-Speed Fireplace Blower with Temperature Switch - FBB-4.
Submitted by:
eFireplaceStore
on November 21, 2016
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