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    Empire Fireplaces & Empire Heaters

    When we first started selling Empire fireplaces and Empire heaters on eFireplaceStore.com, we thought that we had a really good set of fireplaces and heaters to offer our valuable customers. Now that we've been selling them for many years, though, we've had to revise our opinion a little. Empire fireplaces and heaters aren't pretty good - they're the best.
    Browse Empire Fireplaces

    Empire makes a full lineup of fireplaces and fireplace products including vent-free fireplaces, B-vent, direct vent units, all of the accessories and options, and everything in between. When you look through our complete selection of Empire fireplaces you're sure to find exactly the right unit to fit your needs, and you can rest easy knowing that you got the best deal on the highest-quality products possible.

    Empire Fireplaces Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    11 Questions & 11 Answers
    Steve A
    from CA asked:
    May 25, 2020
    Can any of these burn wood?
    1 Answer
    Empire does not produce wood fireplaces, however, we do offer a relatively large selection of wood stoves and EPA efficient wood fireplaces that may be used in the state of California. 
    Submitted by: Will M. on May 27, 2020

    Dee E.
    from Palestine, IL asked:
    December 31, 2019
    I have a gas valve r4324 and I need a replacement. Do you still carry this?
    1 Answer
    Unfortunately, we do not have access to this part. We apologize for any inconvenience.
    Submitted by: Brennan W. on December 31, 2019

    Dee E.
    from Palestine, IL asked:
    December 31, 2019
    I have a gas valve model R4324 and I need a replacement. Do you carry this?
    1 Answer
    No, we do not have this valve in our inventory. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 31, 2019

    from Ft. Worth, TX asked:
    December 26, 2019
    I have an Empire Model ONI30P-2 Serial # 1651481689. Need a new complete wiring harness. Is there one available?
    1 Answer
    The wiring harness listed in the installation manual (page 18) can be acquired via special order.
    Submitted by: Cortney O. on December 26, 2019

    from Duluth, MN asked:
    October 29, 2019
    Looking for a blower fan for an Empire fireplace Model # BWDV-40-1 Serial # T42 894827. Do you have it?
    1 Answer
    We apologize, but we do not have a blower available for your model.
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 29, 2019

    Kristi G.
    from Hattiesburg, MS asked:
    October 28, 2019
    Can I get a replacement for a missing log from my log set, or do I have to get a whole new set?
    1 Answer
    Individual logs are available for replacements, yes.
    Submitted by: Owen O. on October 29, 2019

    from Toms River, NJ asked:
    July 24, 2019
    Do the Empire natural gas fireplaces come with gas logs?
    1 Answer
    Empire fireplaces do come with logs or a choice of logs, but the fire boxes do not.
    Submitted by: Owen O. on July 24, 2019

    George K
    from Plano, TX asked:
    December 9, 2017
    I currently have a direct vent gas fireplace 24"H by 40"w (front) 29"w (rear), and 22" deep. I'd like to put a vent free insert in that space without having to remove the old firebox. What do you recommend?
    1 Answer
    You would need to remove the old firebox. There is no other installation method that is safe.
    Submitted by: Owen on December 11, 2017

    from Smyrna, GA asked:
    November 18, 2017
    I have an unvented gas fireplace VFLL38FP30L, "Boulevard Contemporary". Where is the remote receiver? It is time to replace the batteries. I have the remote transmitter. Thank you.
    1 Answer
    The remote receiver is likely in the compartment with the gas valve.
    Submitted by: Brennan W. on November 19, 2017

    from MI asked:
    May 22, 2017
    I have three Empire DV25IN33L fireplaces. I would like to clean the glass surfaces. Do you have a Youtube video which would explain how to release the glass panel from the front frame, or do you have a written description it? Thank you.
    1 Answer
    While we do not have a video, these instructions are provided on page 17 of this installation manual.
    Submitted by: Will M. on May 23, 2017

    from Buffalo, Minnesota asked:
    November 19, 2016
    We moved into our hour 2 years ago (although the house is at least 12 years old). Fireplace: DVP42FP31N-4 . Serial number 1020433101. We are wondering how old an unit it is and if there are fans available for it.
    1 Answer
    The replacement fan is still available, as this is not a terribly old unit. I'm afraid the original fan only has a 1 year warranty. The replacement is the Empire FBB-4 Variable-Speed Fireplace Blower with Temperature Switch - FBB-4.
    Submitted by: eFireplaceStore on November 21, 2016

    Customer Images of Empire Fireplaces

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