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    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    4 Questions & 4 Answers
    Delbert R.
    from Snow Hill, NC asked:
    April 6, 2020
    What is the largest vent-free gas log set available from any manufacturer that you sell?
    1 Answer
    For an indoor unit, the largest I know of would be a 30" log set. Indoor Vent-free units do have a top out BTU rating that limits their size.
    Submitted by: Owen O. on April 6, 2020

    Norman M.
    from Wichita, KS asked:
    November 1, 2019
    I have a Temtex model TLC36-2 fireplace and would like to replace all 4 of the refractory panels. Can you tell me if you carry this?
    1 Answer
    Unfortunately, we do not have the manufacturer-specific panel that you are looking for, but we do offer some universal refractory panels that will work for your woodburning fireplace.  Please see the following links:

    One 24"h x 28"w Panel

    Two 24" h x 40"w Panels

    These panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw.  They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace. 
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 1, 2019

    from Florida asked:
    November 2, 2016
    My fireplace is in a wall between two rooms. What log set would fit a dual room fireplace?
    1 Answer
    If this is a see-through prefabricated or masonry wood burning fireplace or ventless see-through firebox, you may enter the dimensions of your fireplace opening into our gas log calculator to see what sizes will fit based on the preferences you have selected.
    Submitted by: Will M. on November 2, 2016

    from Cape May, NJ asked:
    October 14, 2015
    I am looking for a vent free fireplace with a white mantel. What would you suggest?
    1 Answer
    Submitted by: Will M. on October 15, 2015

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