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Customer Q&A with Product Specialists

Frank S. from AZ asked:
My Lasko tower fan is stuck on the high speed setting and won't change. I've tried unplugging it for two hours, but that didn't help. What can I do?
My Lasko tower fan is stuck on the high speed setting and won't change. I've tried unplugging it for two hours, but that didn't help. What can I do?
We reviewed the rating label on your unit and confirmed it is a Lasko Type WTA, Model T42950. When a tower fan is locked on high speed and the controls are unresponsive, even after unplugging it for an extended period, it typically indicates an issue with the internal speed switch or control board, rather than a problem that a power reset can resolve.We do not currently list this model as an active product on our site, so we cannot confirm if it was purchased from us. If it was, please reply with your order number, and we can investigate further. If purchased elsewhere, Lasko provides a one-year warranty against defects in materials and workmanship from the original purchase date. You can contact Lasko support directly at 1-866-603-5900 to arrange for service or a replacement.
Answered by: Tyler M. on Sep 23, 2026

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About Lasko

Lasko products offer a convenient way to bring extra warmth to your home. These heating solutions are perfect for anyone looking to supplement their main heating system, whether it's to warm a specific room, banish a chilly draft, or provide comfort during transitional seasons. When considering a Lasko heater, think about the space you intend to heat. You'll want to find a unit that can effectively warm that area while also fitting comfortably into your room. Consider how you want to control the heat, too, as different models offer various control options to suit your preferences.
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