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    Drolet Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    from Fall River Mills, CA asked:
    January 10, 2020
    I have model HT2000. Above the air tubes at the top of the firebox, there are 2 fire bricks with about a 4" gap between the bricks. Should the gap be between the bricks or in the front of the firebox towards the door, or should the gap be in the back?
    1 Answer
    That gap should be at the front of the fireplace, closest to the door. 
    Submitted by: Owen O. on January 10, 2020

    Alina T.
    from Allyn, WA asked:
    November 2, 2019
    Are these stoves American made? do they meet EPA 2020 standards?
    1 Answer
    Drolet is a Canadian manufacturer, and only a few of these models are EPA 2020 Certified.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 4, 2019

    from Council Grove, KS asked:
    October 9, 2019
    Are the furnaces UL listed?
    1 Answer
    Yes, all furnaces would be required to be UL Listed.
    Submitted by: Owen O. on October 10, 2019

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