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    Superior (by Innovative Hearth Products)

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    Superior Buyer's Guide

    Superior (by Innovative Hearth Products)

    When looking for a fireplace, you will no doubt come across the Superior brand. This reputable innovative hearth products company has been around for decades and left an indelible mark on the fireplace industry. Superior Fireplaces crafts appliances that provide warmth, style, and quality. They have a diverse line of products from wood, gas, and electric-fueled, in designs and sizes that can fit any home decor. Superior is a powerhouse in the hearth industry, and it's worth giving this company's products a look.

    Who is Superior?

    Superior is a leading manufacturer of fireplaces, inserts, stoves, gas log sets and accessories for any budget. It's essential to know Superior's origin to understand more about its products.

    Superior (by Innovative Hearth Products)
    40 Years of Superior

    The 80s and 90s

    Superior Fireplace opened its doors 40 years ago as an independent manufacturer of factory-built fireplaces. Superior made high-quality products that were some of the best on the market throughout the 80s and 90s. Despite the quality, Superior's share of the market was small until the mid-90s. That's when Superior caught the eye of Lennox Hearth Products.

    Lennox Hearth Products

    LHP specializes in HVAC equipment, and in the 90s the company wanted a line of hearth products. So, in 1998, Lennox acquired Superior. Lennox used the Superior name until 2010. In that year, Lennox put its focus back onto its HVAC line. LHP decided to divest themselves from its hearth products because of a downturn in sales. Another company, FMI Products, took an interest in LHP. Together, they struck a deal in 2012 and formed a new company, Innovative Hearth Products.

    Innovative Hearth Products

    Superior (by Innovative Hearth Products)
    Innovative Hearth Products logo

    IHP restructured the entire lineup and saw that a lack of brand recognition caused low sales. IHP reinstated the Superior name to cover all of its fireplaces. Today, Superior continues to expand its lineup with appliances for any home. Superior crafts products worthy of the company name, as they say in their mission statement:

    "Our MISSION is to perform in every aspect of our business like our name; it is our promise 'SUPERIOR.' To create best in class products, delivered with superior selling proposition and superior service. We are committed to genuinely exceeding our customers? expectations on every level."

    What are the Superior products?

    Superior has one of the most diverse product lines available. They have indoor, outdoor, gas, wood, and electric appliances and a host of accessories for each product. This section will give you a glance at all of Superior's major product lines

    Gas Fireplaces 

    Superior (by Innovative Hearth Products)
    Superior linear gas burning fireplace in a living room

    Superior offers gas fireplaces in styles that can fit any home. Do you want the look of a traditional masonry hearth? Superior has models that use realistic log sets ? looking for something more contemporary? Superior has linear burners that give off a modern flair. They offer direct vent, vent-free, or b-vent models all made to bring warmth and ambiance to your home.

    Wood Burning Fireplaces

    Superior (by Innovative Hearth Products)
    Superior traditional style wood burning fireplace in a living room

    Superior's wood-burning fireplaces can fit any style of home. They offer traditional and modern fireplaces that are EPA emissions certified. You can rest easy by your hearth knowing you're burning responsibly. One drawback to wood-burning fireplaces is the cutting, storing, and seasoning of the wood fuel. It takes time to season firewood so you can have an efficient and clean burn.

    Electric Fireplaces

    Superior (by Innovative Hearth Products)
    Superior small built-in electric fireplace inside a blue enclosure

    When gathering wood is too time-consuming and setting up a gas line is too costly, there is Superior's range of electric fireplaces. You can find these in both modern and traditional designs. These electric fireplaces give you all the warmth you need and create the illusion of a flame. Electric fireplaces do have disadvantages. A big one being the fake look of the logs and fire in the traditional versions.

    Fireplace Inserts

    Superior (by Innovative Hearth Products)
    Small family near a Superior high-efficiency wood burning fireplace insert

    If your home has an unused existing fireplace, one way to bring life back into the house is a fireplace insert. Superior's gas fireplace inserts can fit into nearly any old traditional fireplace opening. Give your home its flair back and turn that old drafty opening into an inviting centerpiece. Be aware though, not all fireplace inserts will fit your home's decor. Depending on your setup, a slick new fireplace insert may stick out compared to your old traditional mantle.

    Wood Stoves

    Superior (by Innovative Hearth Products)
    Superior small wood burning stove in a small living area

    Superior's selection of wood stoves is timeless in design and top-quality in craftsmanship. Wood-burning stoves will last season after season and Superior has each stove EPA 2020 certified. Warmth and beauty all while keeping emissions low, that's Superior quality. But remember, one big drawback with a stove is the heat displacement. Yes, they do give off more than enough heat but with a stove, most of the warmth tends to go up the pipe or rest at the top of the room. A blower or stove fan fixes this but many times those are separate purchases.

    Outdoor Products

    Superior (by Innovative Hearth Products)
    Superior Outdoor Modular Masonry Wood Burning Fireplace

    Outdoor fireplaces by Superior give your home the gathering place you always wanted. Perfect for parties or relaxing, these outdoor fireplaces are well built and easy to install. Superior offers wood-burning and gas models in traditional and contemporary styles. Outdoor fireplaces require regular maintenance. The firebox and flue are snug spots for animals and debris can get caught inside. Keep this in mind when searching for an outdoor appliance.

    Vent-Free Gas Logs

    Superior (by Innovative Hearth Products)
    Superior gas log set

    These gas logs are 99 percent efficient. That means 99 percent of the gas that comes through turns into heat. Superior crafts these log sets to look real to give you the flame presentation you want. You don't have to worry about the hassle of cutting, storing, and seasoning firewood. Be vigilant with the gas line on vent-free gas logs. You don't want an errant gas leak.

    Manufactured Housing

    Manufactured housing units indicate a line of fireplaces built for pre-manufactured homes. This includes what you would call a mobile home or trailer.

    Superior crafts a line of fireplaces for manufacturers of these homes. These fireplaces come with extra accessories as a kit to meet certain safety guidelines. The craftsmanship of some mobile homes can vary.

    To ensure the safety of the homeowner all of Superior's manufactured wood-burning housing kits, for example, must come with bi-fold doors, an outside air kit, anchoring support, etc. Manufactured housing kits meet high safety standards to protect you no matter how well built your mobile home may be.

    Superior (by Innovative Hearth Products)
    Why Choose Superior Fireplaces?

    The Technology Behind Superior's Products

    Superior is always improving its fireplaces. Their latest improvements have upped the game once more. With their Infini-Flame burners, Mosaic Masonry and PureFire system, Superior prove themselves to be on the cutting edge.

    • Infini-Flame Burner - Superior set out to create a burner that put more flames out per BTU than any other out there. And they did it with the Infini-Flame Burner. It puts out an industry-leading flame output with a fraction of the BTU input.
    Superior (by Innovative Hearth Products)
    Superior Infini-Flame Burner

    • The New Mosaic Masonry - When people think about fireplaces, they think about the classic masonry fireplace built brick by brick. Today, most fireplaces are factory assembled for faster production. Superior has created the Mosaic Masonry that blends factory-built technology with masonry looks. The finished product gives you that traditional masonry looks in a fraction of the time.
    Superior (by Innovative Hearth Products)
    Superior brick fireplace liner

    • PureFire - One of the most significant drawbacks to wood-burning fireplaces is the emissions they release. Superior's PureFire system reduces particulate emissions by 75 percent. It eliminates carbon monoxide, and it installs in under an hour. And once you have it in, you can't even see that it's there. It's a game-changer in the wood-burning fireplace industry.
    Superior (by Innovative Hearth Products)
    Superior PureFire technology for wood burning fireplaces

    Superior Products and Common Q&A

    Superior has been around for decades. At that time, the company fields many questions daily. Some questions come up again, and again. In this section, we will answer a few of Superior's frequently asked questions.

    How often do I need to clean my gas fireplace?

    • Your gas fireplace should be inspected and cleaned once a year by a certified professional. 

    How often do I need to clean my wood-burning fireplace or stove?

    • Clean your wood-burning appliance before each use. Your fireplace manual will have the details you need.

    Can I install a TV above my wood or gas fireplace?

    • Superior does not recommend installing a TV above your fireplace. Temperatures can reach 200 degrees which are not suitable for the TV. With wood-burning fireplaces, you may get smoke or ash on or inside the TV which could damage it.

    Can I use Vent-Free logs in my wood-burning fireplace?

    • Some Superior wood-burning fireplaces can use vent-free logs. You'll have to check your manual. If your manual is lost feel free to call us at 1-800-203-1642. One of our certified technicians has the answer.

    How can I get the most heat out of my wood fireplace?

    • Wood-burning fireplaces work best when fueled with dry seasoned wood. Hardwoods are better than softwoods because the denser the wood the energy it holds. Hardwoods also provide a longer-lasting fire. Before burning your wood, make sure the moisture content is between 15 and 20 percent.

    Why is my wood fireplace smoking into my house?

    • Check your flue damper to make sure it is in the open position. Your fire may be too far forward in the grate. If so, use a poker to push the fire to the back of the grate. If the fireplace starts to smoke an hour or two after lighting the fire, your house may be too airtight. Open a window and open a door and see if that stops the smoking. If a vent fan, exhaust hood, or heating/cooling system is on, it could be taking combustion air from your fireplace. Turn the vent/exhaust/cooling system off. It could be causing negative pressure and creating the downdraft.

    What should I do if I smell gas?

    • Shut off the fireplace and the gas supply and leave your home. Contact your local gas supplier or call 911. Do not try to light the appliance. Do not flip an electric switch.
    Superior (by Innovative Hearth Products)
    Decoding Superior fireplace models infographic


    With products built to last that fit any budget, the Superior brand of fireplaces has earned a look into its lineup. The modern and traditional styles of its fireplaces ensure you will find the right hearth appliance. If you have any questions not covered in this article, do not hesitate to call one of our NFI certified professionals at 1-800-203-1642.

    If you want to know more about the individual products mentioned in this article, you can look into our other resources. Check out the links below.

    Helpful Links

    Superior Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    29 Questions & 29 Answers
    from Kalispell, MT asked:
    February 9, 2022
    Are all Superior fire places made in the USA.
    1 Answer
    Yes, all Superior fireplaces are made in the US.†
    Submitted by: Brennan W. on February 9, 2022

    Doug E
    from Nashville asked:
    January 25, 2022
    I have a Superior 2035 fireplace. Is there a blower that can be added to this unit?
    1 Answer
    Yes, the FBK-250 variable speed blower is available for this appliance.†
    Submitted by: Aaron D. on January 26, 2022

    from Rancho Cucamonga, CA asked:
    August 23, 2021
    I have a Superior fireplace #N017065; MODEL RD3800; P/N 009365. Can the doors be replaced on this fireplace?
    1 Answer
    Submitted by: Kelsey C. on August 24, 2021

    from Spanaway, WA asked:
    January 19, 2021

    Does sheetrock fire code X qualify for non-combustible? Is there a front surround available for these models? Does the remote allow variable fan speed?


    1 Answer
    Sheetrock is considered combustible due to its paper facing, there is no optional surround available for this series, and the fan will indeed control the blower speed.†
    Submitted by: Will M. on January 20, 2021

    October 29, 2020
    Do the bifolding glass doors open at 180 degrees so they can lie flat to the side of the fireplace?
    1 Answer
    Yes, most bi-fold glass doors can do this.
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 30, 2020

    April 25, 2020
    What is the Superior "Builder Series" fireplace line? Are they prefab fireplaces? Or inserts?
    1 Answer
    They are prefab, also called zero clearance, fireplaces. They are usually built into a framed out opening in a wall.
    Submitted by: Owen O. on April 27, 2020

    Wayne B.
    from Saratoga, NY asked:
    March 22, 2020
    I am interested in a fireplace liner for a superior gas fireplace model #DR-500CMN. Do you have this?
    1 Answer
    This is not a current model and we cannot advise on the proper part for it.
    Submitted by: Tyler M. - NFI Master Hearth Professional on March 23, 2020

    from Port Huron, MI asked:
    March 19, 2020
    Can I change the doors and the log set of the  GST-8500N B Vent?
    1 Answer
    The doors and log sets are obsolete and are specific to your unit. There would be nothing else that you could use to replace them.
    Submitted by: Kathy O. on March 20, 2020

    Alice H.
    from Avinger, TX asked:
    February 21, 2020
    I have a Superior Fireplace Model HC-42 Serial #6406AO2286 and I need a blower kit for that unit. What do you recommend?
    1 Answer

    You can use either one of two blowers on a nondedicated outlet. Either the single speed version or one with a variable speed adjustment knob.

    Submitted by: Owen O. on February 21, 2020

    from Wayne, NJ asked:
    February 9, 2020
    I have a Martin metal fireplace insert that has a crack in the back. Can this crack be repaired or refractory panels be used to cover the crack?
    1 Answer

    No, cracks in refractory panels should not be repaired, the entire panel or panels should be replaced. We do not have any Martin panels available (as these parts are discontinued), so we can only offer our Hargrove replacement panels.  

    One 24"h x 28"w Panel

    Two 24" h x 40"w Panels

    These panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw. They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace. 
    Submitted by: Tyler M. - NFI Master Hearth Professional on February 11, 2020

    from Daytona Fl asked:
    February 2, 2020

    I have a wood-burning Superior fireplace. I need the back and two side panels. The model number is BCF-3885. Do you have these parts? If not can you get them?

    1 Answer
    Superior no longer makes those panels. However, you can use the Hargrove DIY cut to fit panels for this unit.
    Submitted by: Owen O. on February 3, 2020

    Deb R.
    from Cleveland, GA asked:
    January 27, 2020

    I have a fireplace that has a vented set of gas logs that doesn't put out much BTU, but I am considering a vent free gas log set in my fireplace. Is this possible? Can I use the log set with the flue closed?

    1 Answer
    Yes, you could use a vent free log set with the flue closed. Now, in general, the vent free unit have lower BTU input (max out at 40K BTU) but with the vent closed you will have none of those BTU's going up the flue.
    Submitted by: Owen O. on January 27, 2020

    Bill W.
    from Kendallville, IN asked:
    December 25, 2019
    We have a Superior fireplace model number HC-38204. We cannot get the flue to stay shut, it feels like it catches when we try to close it but it wonít latch. Any suggestions?
    1 Answer
    Per the manufacturer, you will need to alter the stop slightly by bending it to put some tension on the rod.
    Submitted by: Kathy O. on December 26, 2019

    Dennis R.
    December 17, 2019
    Do you have the thermal couple for svfgl-24vsp-3  model gas fireplace that runs on propane gas?
    1 Answer
    We do not have this part in our inventory. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 18, 2019

    Carolyn S.
    from Massachusetts asked:
    December 12, 2019
    We're looking at a used coal/wood stove. There is no grate. Could we get that?
    1 Answer
    Unless the stove originally included a grate, no grate should be added.†
    Submitted by: Will M. on December 12, 2019

    from Roselle Park, NJ asked:
    December 5, 2019
    I'm looking for a thermocouple for an SFC non-vented natural gas fireplace model #GASVF-36-N-2. The whole pilot assy. is #H4114 but I only want the thermocouple. Can I get this part?
    1 Answer
    Superior does not offer the thermocouple by itself.
    Submitted by: Owen O. on December 5, 2019

    Matthew A.
    from Harrisburg, PA asked:
    December 4, 2019
    I have the DVR6 CMNS serial# 005758. I am trying to find a thermal coupler for it. Do you have this part?
    1 Answer
    This is not a current Superior model and we do not have any information on it. For further advisement, we recommend contacting the manufacturer directly at 866-328-4537.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 4, 2019

    John M.
    from Katy, TX asked:
    November 24, 2019
    I have two superior fireplaces model BBV-42RMN and I need new gas control valves for both. Do you sell replacements for the original Honeywell  vs-8510R 2008 valves?
    1 Answer
    Unfortunately, Honeywell no longer manufactures these replacement valves and we would subsequently not be able to offer the parts you are looking for.†
    Submitted by: Will M. on November 26, 2019

    from Panama City Beach, FL asked:
    November 13, 2019
    Is there a replacement for the wood fireplace box blower model no FAK-1500?
    1 Answer
    No, we do not have a direct replacement to the FAK-1500. We apologize for the inconvenience.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 14, 2019

    from Mandeville, LA asked:
    November 10, 2019

    I just purchased a Superior fireplace, model #BRF-3875. Are there any blowers available?

    1 Answer
    We apologize, but no, we do not offer any blowers that are compatible with your model. 
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 11, 2019

    Michael D.
    from Point Pleasant, NJ asked:
    November 9, 2019
    I have a superior wood burning insert, and I get no heat with the fan kit that came with it. What are your recommendations on buying a new fan kit or blower?
    1 Answer
    Fan kits are model-specific to the various Superior fireplace models on the market.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 11, 2019

    from Cary, NC asked:
    November 2, 2019

    We have Superior model SSDVR4035CNM. Is it normal that the fireplace flame starts and works properly, stops after 20 minutes, only to start again a few seconds later?

    1 Answer
    This is not a typical performance. We recommend contacting a local technician to service your unit.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 4, 2019

    Lawrence S.
    from Pungoteague, VA asked:
    November 1, 2019

    I have a Superior Model # RHD-43. Can I buy a new one and use the same chimney?

    1 Answer
    Unfortunately, no. The chimney used on your model cannot be used on a new model, as the pipe specifications have changed.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 1, 2019

    from Greenville, SC asked:
    October 17, 2019
    Can gas logs be used in the Superior model BCF 4383 fireplace?
    1 Answer
    Yes, they can.
    Submitted by: Owen O. on October 17, 2019

    from Enfield, CT asked:
    October 5, 2019
    We have a superior gas fireplace model DRT3035DMN. How do you clean the side of the fireplace glass?
    1 Answer
    To clean the inside of the front glass, use a non-ammonia based glass cleaner, a 50/50 mixture of white vinegar and water, or a gas fireplace/stove glass cleaner.
    Submitted by: Cortney O. on October 7, 2019

    Kazimierz C.
    from Long Valley, NJ asked:
    October 3, 2019
    I just bought a house with a superior rd4300a fireplace in it. Iím assuming it is a wood-burning fireplace? It does have a gas line hooked up to it as well which based on my research is for decorative gas logs. Can I still use regular wood in it?
    1 Answer
    That is a wood-burning unit.  You would have to remove the gas line, put the insulation back in the conduit and cement the hole in the refractory panel. Basically, you have to return the unit to its original state.  
    Submitted by: Kathy O. on October 4, 2019

    Najjar Construction Inc.
    from sarasota, fl asked:
    March 19, 2019
    We have a superior vented natural gas view (front and back) fireplace #GST - 8500N. Can a blower unit be added to this model so we can get some heat from this unit in the winter time?
    1 Answer
    Unfortunately, a blower is not available for the GST - 8500N.
    Submitted by: Brennan W. on March 19, 2019

    Don A
    from Calgary, Alberta, Can asked:
    March 30, 2018
    I have a Superior double sided model GST-8000 (circa 1993) gas insert fireplace. After a recent renovation, I need a Face/beizel kit for the one side. Would you have anything that would fit this unit? Attached are som pics of the unit.
    1 Answer
    We would not offer any option trim for older Superior fireplaces, however, it appears as though your wall is unfinished and you could cover the area surrounding and leading to the fireplace facing with noncombustible tile or stone after fastening cement board to your stud framing for a finished look.
    Submitted by: Will M. on March 30, 2018

    from Cedartown,Ga. asked:
    February 2, 2018
    I am trying to get information on a Superior fireplace. The date of MFR. code is AF, MODEL # is RD 4300. I need to know if this is a wood burner, or gas logs only. I would also like to check on doors and a blower for this unit. I would like any information you could find on this unit.
    1 Answer
    While doors will be available via custom order, the RD4300 may not be used with a blower. This is indeed a prefabricated wood burning fireplace that may have a gas line installed for using an optional log lighter or vented gas log set.
    Submitted by: Will M. on February 2, 2018

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