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Superior (by Innovative Hearth Products)

Superior (by Innovative Hearth Products)

Customer Q&A with Product Specialists

Bobbie from Rancho Cucamonga, California asked:
I have a Superior fireplace #N017065; MODEL RD3800; P/N 009365. Can the doors be replaced on this fireplace?
I have a Superior fireplace #N017065; MODEL RD3800; P/N 009365. Can the doors be replaced on this fireplace?
Answered by: Kelsey C.

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Jd asked:
Do the bifolding glass doors open at 180 degrees so they can lie flat to the side of the fireplace?
Do the bifolding glass doors open at 180 degrees so they can lie flat to the side of the fireplace?
Yes, most bi-fold glass doors can do this.
Answered by: Tyler M. - NFI Master Hearth Professional

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Serethiel asked:
What is the Superior "Builder Series" fireplace line? Are they prefab fireplaces? Or inserts?
What is the Superior "Builder Series" fireplace line? Are they prefab fireplaces? Or inserts?
They are prefab, also called zero clearance, fireplaces. They are usually built into a framed out opening in a wall.
Answered by: Owen O.

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Wayne B. from saratoga ny asked:
I am interested in a fireplace liner for a superior gas fireplace model #DR-500CMN. Do you have this?
I am interested in a fireplace liner for a superior gas fireplace model #DR-500CMN. Do you have this?
This is not a current model and we cannot advise on the proper part for it.
Answered by: Tyler M. - NFI Master Hearth Professional

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