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Do the bifolding glass doors open at 180 degrees so they can lie flat to the side of the fireplace?
Yes, most bi-fold glass doors can do this.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
10
Serethiel asked:
What is the Superior "Builder Series" fireplace line? Are they prefab fireplaces? Or inserts?
They are prefab, also called zero clearance, fireplaces. They are usually built into a framed out opening in a wall.
Answered by:
Owen O.
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Jeremy from Port Huron, Michigan asked:
Can I change the doors and the log set of the GST-8500N B Vent?
The doors and log sets are obsolete and are specific to your unit. There would be nothing else that you could use to replace them.
Answered by:
Kathy O.
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Alice H. from Avinger, Texas 75630 asked:
I have a Superior Fireplace Model HC-42 Serial #6406AO2286 and I need a blower kit for that unit. What do you recommend?
You can use either one of two blowers on a nondedicated outlet. Either the single speed version or one with a variable speed adjustment knob.
Answered by:
Owen O.
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Rocco from wayne n.j. asked:
I have a Martin metal fireplace insert that has a crack in the back. Can this crack be repaired or refractory panels be used to cover the crack?
No, cracks in refractory panels should not be repaired, the entire panel or panels should be replaced. We do not have any Martin panels available (as these parts are discontinued), so we can only offer our Hargrove replacement panels. Â
Two 24" h x 40"w PanelsThese panels are about 1" thick and can be cut down to the size you need with a masonry blade or tile saw. They are suitable for use as side, rear and floor panels inside any manufactured woodburning fireplace.Â
Answered by:
Tyler M. - NFI Master Hearth Professional
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Jim from Daytona Fl asked:
I have a wood-burning Superior fireplace. I need the back and two side panels. The model number is BCF-3885. Do you have these parts? If not can you get them?
Superior no longer makes those panels. However, you can use the Hargrove DIYÂ cut to fit panels for this unit.
Answered by:
Owen O.
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Rndeb from Cleveland, Georgia asked:
I have a fireplace that has a vented set of gas logs that doesn't put out much BTU, but I am considering a vent free gas log set in my fireplace. Is this possible? Can I use the log set with the flue closed?
Yes, you could use a vent free log set with the flue closed. Now, in general, the vent free unit have lower BTU input (max out at 40K BTU) but with the vent closed you will have none of those BTU's going up the flue.
Answered by:
Owen O.
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Dennis R. asked:
Do you have the thermal couple for svfgl-24vsp-3 model gas fireplace that runs on propane gas?
We do not have this part in our inventory. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Frank from Roselle Park, NJ asked:
I'm looking for a thermocouple for an SFC non-vented natural gas fireplace model #GASVF-36-N-2. The whole pilot assy. is #H4114 but I only want the thermocouple. Can I get this part?
Superior does not offer the thermocouple by itself.
Answered by:
Owen O.
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00
Matthew A. from Harrisburg,pq asked:
I have the DVR6 CMNS serial# 005758. I am trying to find a thermal coupler for it. Do you have this part?
This is not a current Superior model and we do not have any information on it. For further advisement, we recommend contacting the manufacturer directly at 866-328-4537.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Bob from Panama City Beach FL asked:
Is there a replacement for the wood fireplace box blower model no FAK-1500?
No, we do not have a direct replacement to the FAK-1500. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
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00
Avery from Mandeville, LA asked:
I just purchased a Superior fireplace, model #BRF-3875. Are there any blowers available?
We apologize, but no, we do not offer any blowers that are compatible with your model.Â
Answered by:
Tyler M. - NFI Master Hearth Professional
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00
Michael D. from Point Pleasant New Jersey asked:
I have a superior wood burning insert, and I get no heat with the fan kit that came with it. What are your recommendations on buying a new fan kit or blower?
Fan kits are model-specific to the various Superior fireplace models on the market.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Scott from Cary, North Carolina asked:
We have Superior model SSDVR4035CNM. Is it normal that the fireplace flame starts and works properly, stops after 20 minutes, only to start again a few seconds later?
This is not a typical performance. We recommend contacting a local technician to service your unit.
Answered by:
Tyler M. - NFI Master Hearth Professional
Helpful?
00
Lawrence S. from pungoteague, va. asked:
I have a Superior Model # RHD-43. Can I buy a new one and use the same chimney?
Unfortunately, no. The chimney used on your model cannot be used on a new model, as the pipe specifications have changed.
Answered by:
Tyler M. - NFI Master Hearth Professional
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00
Steve from Greenville sc asked:
Can gas logs be used in the Superior model BCF 4383 fireplace?
Yes, they can.
Answered by:
Owen O.
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Mark from Enfield, Ct. asked:
We have a superior gas fireplace model DRT3035DMN. How do you clean the side of the fireplace glass?
To clean the inside of the front glass, use a non-ammonia based glass cleaner, a 50/50 mixture of white vinegar and water, or a gas fireplace/stove glass cleaner.
Answered by:
Cortney O.
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Dan I. from sarasota, fl asked:
We have a superior vented natural gas view (front and back) fireplace #GST - 8500N. Can a blower unit be added to this model so we can get some heat from this unit in the winter time?
Unfortunately, a blower is not available for the GST - 8500N.
Answered by:
Brennan W.
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Don A. from Calgary, Alberta, Can asked:
I have a Superior double sided model GST-8000 (circa 1993) gas insert fireplace. After a recent renovation, I need a Face/beizel kit for the one side. Would you have anything that would fit this unit? Attached are som pics of the unit.
We would not offer any option trim for older Superior fireplaces, however, it appears as though your wall is unfinished and you could cover the area surrounding and leading to the fireplace facing with noncombustible tile or stone after fastening cement board to your stud framing for a finished look.
Answered by:
Will M.
Helpful?
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Daniel from Cedartown,Ga. asked:
I am trying to get information on a Superior fireplace. The date of MFR. code is AF, MODEL # is RD 4300. I need to know if this is a wood burner, or gas logs only. I would also like to check on doors and a blower for this unit. I would like any informatio
While doors will be available via custom order, the RD4300 may not be used with a blower. This is indeed a prefabricated wood burning fireplace that may have a gas line installed for using an optional log lighter or vented gas log set.
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
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About Superior
Superior is an iconic fireplace brand. Now owned by Innovative Hearth Products, this brand has been a leading manufacturer of fireplaces, inserts, stoves, gas log sets, and accessories for any budget for over 40 years. They have a diverse line of wood, gas, and electric-fueled products in designs and sizes that can fit any home decor. Want to know more about Superior, its history, and its products? Check out our Superior (by Innovative Hearth Products) Buyer's Guide!
