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    Hargrove Replacement Fireplace Refractory Panel - 24 inch X 28 inch

    179.95
    List Price: $219.99
    Sale Price: $179.95
    You Save: $40.04 (18%)
    In Stock.
    * Usually Ships within 7-10 Business Days.
    See complete product details >>
    Product Details
    Manufacturer: Hargrove
    Part Number: 42428
    eFireplaceStore Item Number: CPF-42428

    Features

    • 24 Inch (height) X 28 Inch (width)
    • Engineered for extreme heat
    • For use in prefabricated and zero clearance fireplaces
    • Panels are 1 inch thick
    • Can be cut to fit sizing requirements
    • Can be used as an original thickness replacement for left, right, or back panels
    • Can be used as a replacement hearth floor panel, in conjunction with shims
    • Tapered on one edge for a finished look when used as a left or right panel
    * Please Note: Curing instructions are available for download in the manual below.

    *Also Note: This item is not returnable unless it is defective or damaged in transit.

    *Also Note: Actual panel dimensions may vary by up to 1'' due to refractory casting and curing process.

    These fireplace refractory panels by Hargrove are intended to be used as replacement refractory panels for your fireplace. Adding this liner will provide a realistic look and feel to your fireplace that having a traditional masonry backed fireplace would do, and is engineered to withstand extreme heat. The panels are 1 in. thick, and can be cut to fit sizing requirements. These panels can be used as a hearth, left, right or back panel, and they are tapered on the one edge for a finished look when used as a left or right panel.
    Customer Questions & Answers
    50 Questions & 56 Answers
    Fred C
    from West Memphis, AR asked:
    May 2, 2018
    Can this panel be used in a wood burning fireplace?
    1 Answer
    This panel can be used in a wood burning fireplace, and is the only universal panel we have that is approved for wood burning.
    Brennan W.
    on May 3, 2018

    Dominic M
    from Steubenville, OH asked:
    April 10, 2018
    What tool do you need to cut this panel?
    1 Answer
    You can use either a masonry/cement blade or a diamond blade on a circular saw or a grinder wheel.
    Owen O.
    on April 10, 2018

    chuck c
    from biloxi, ms asked:
    March 31, 2018
    I'm trying to find replacement refractory panels for my heatilator fireplace model FP36. Can this panel be cut down to 22" X 23" and to 14" X 23"? I need the left and right sides, plus the back panel.
    1 Answer
    That would absolutely work in your application.
    Brennan W.
    on April 2, 2018

    Mike D.
    from Austin texas asked:
    March 7, 2018
    Do you offer panels 1-1/4” thick?
    1 Answer
    Unfortunately, the Hargrove panels are not available in different thicknesses.
    Will M.
    on March 7, 2018

    Taruno
    from La Honda, CA asked:
    March 4, 2018
    What tools could I use to cut this panel to fit my TEMCO TLC 50_2?
    2 Answers
    Diamond tipped blades or masonry/cement blades for a circular saw works the best.
    Owen O.
    on March 5, 2018
    These panels are made of silica cement, and we would recommend that you use a masonry saw.
    Cortney O.
    on March 5, 2018

    Laura
    from Lawrenceville, GA asked:
    February 19, 2018
    What is the size of the brick pattern on these panels? I am trying to figure out if these will blend OK with my existing panel or not. ( or whether I should order the sides as well )
    1 Answer
    The brick pattern is 3" by 8"
    Owen O.
    on February 20, 2018

    Dave
    from Derby, CT asked:
    January 28, 2018
    How would you use this panel as a hearth?
    1 Answer
    This panel can be cut to use as a hearth, and if necessary can be used with sheet metal shims to add height.
    eFireplaceStore.com
    on January 29, 2018

    John G
    from Metairie La asked:
    January 23, 2018
    How does the panel attatch to the firebox — there is a lip at the top to tuck it into but what holds the bottom and sides??
    1 Answer
    That would depend on the fireplace. Some of the side panels lock in the rear, others have clips on all 3 walls.
    eFireplaceStore.com
    on January 24, 2018

    John G
    from Metairie La asked:
    January 23, 2018
    I need a piece that is 19 inches high and 21 1/2 inches wide how do I cut it to fit ???
    1 Answer
    You should use a masonry saw blade to cut these panels.
    eFireplaceStore.com
    on January 24, 2018

    Barb R
    from Beaver Dam, Wi asked:
    January 22, 2018
    If I send in my dimensions do you cut to size?
    1 Answer
    We do not offer this service as these panels are shipped in the advertised dimensions and should be cut on site via a circular saw with a masonry blade.
    Will M.
    on January 23, 2018

    Jon
    from Baltimore, Maryland asked:
    January 13, 2018
    Do you have cutting instructions?
    6 Answers
    These panels are made of silica cement, and we would recommend that you use a masonry saw.
    eFireplaceStore.com
    on January 15, 2018
    We measured 3 times and then cut. We used a diamond masonry blade with our circular saw and it cut perfectly. Just make sure to measure accurately.
    Margo
    on January 15, 2018
    from Zephyrhills, FL
    I cut mine with a diamond tip blade on an angle grinder. You can use a diamond blade in a circular saw. You should do the cutting outside and use eye protection and some form of respiratory protection. The cutting creates a lot of fine dust.
    Rick
    on January 15, 2018
    from Versailles, KY.
    You need to use a carbide or diamond (preferred) circular saw blade and go slow.
    Richard Johnson
    on January 15, 2018
    from San Diego
    I have not yet cut my panels for installation. I intend to use a carbon blade on my skill saw. My old panels will be used as a template. I will be cautious to line up the brick patterns before cutting each panel. There will be a lot of dust so a mask and goggles are important. There are some youtube videos but they are not well done. One made by professional installers failed to line up the patterns nor did they use any protection (mask or goggles). I spoke with my chimney sweeper who does these installations. Pros charge a lot for what amounts to an easy job. Since the panels are very expensive (I don't know why), care must be taken at each step. Good luck! Paul from Chino Hills, CA
    Paul
    on January 15, 2018
    from Chino Hills, CA
    Make sure you place the new panel on the foam shipping panels before cutting, a concrete floor is best for this setup. You will need a NEW concrete blade for your skillsaw. I have a Skillsaw (brand name) that powerful enough to cut the panel. Not sure if a less powerful saw can do the job. Mark your cut and take your time when cutting as the blade and saw do get hot. Best advice is slowly does it and better cut a little over than to short.
    James
    on January 16, 2018
    from Idaho

    Brian C
    from Heathsville, VA asked:
    January 11, 2018
    What tools (s) do you need to cut this panel to a smaller size? My existing panel also has side edges that were cut at a 45 degree angle.
    1 Answer
    A circular saw with a masonry blade attached should be used to cut these panels.
    Will M.
    on January 11, 2018

    Cal
    from Apopka asked:
    January 9, 2018
    Is it only one panel ? I need a back and both sides.
    1 Answer
    This is only one panel.
    Brennan W.
    on January 10, 2018

    Mary J
    from Warfordsburg PA asked:
    January 9, 2018
    Can these panels be used in an manufactured home (double wide trailer) fireplace?
    1 Answer
    Yes they can.
    Owen
    on January 9, 2018

    william
    from Lawrenceville Ga asked:
    January 6, 2018
    does this come as a three piece or just a one piece?
    1 Answer
    This is a single panel.
    Brennan W.
    on January 8, 2018

    R.W.
    from Southport, N.C. asked:
    January 6, 2018
    Can these panel be used as replacement panels for any brand prefab fireplace. Also, it says extreme heat but do you have degree max you recommend
    1 Answer
    They can indeed be used in a wood burning prefabricated fireplace.
    Brennan W.
    on January 8, 2018

    Bryan
    from Fredericksburg, IA asked:
    December 18, 2017
    Are these panels suitable for wood burning?
    1 Answer
    Yes, these panels are engineered for high heat and meant for use inside manufactured woodburning fireplaces.
    Tyler M.
    on December 19, 2017

    Robin
    from Hollywood, MD asked:
    December 16, 2017
    Hi - I have a Superior BC-42 wood burning insert. I'd like to confirm this is the product to replace the back panel.
    1 Answer
    This can indeed be used to replace your back panel.
    Brennan W.
    on December 17, 2017

    Brad C
    from Signal Mountain, Tn asked:
    December 14, 2017
    What is the best way to cut hole for gas line?
    1 Answer
    Using a drill bit and a keyhole or jig saw with a masonry bit.
    Owen
    on December 15, 2017

    Matt
    from Jacksonville, FL asked:
    December 13, 2017
    Where are the panels manufactured? USA? I don't want an inferior foreign product when it comes to fire inside my home.
    1 Answer
    Yes, they are American made.
    Owen
    on December 13, 2017

    Cody
    from Columbia, TN asked:
    December 6, 2017
    Will this work in my wood burning superior bc-36 fireplace?
    1 Answer
    This would indeed work with your fireplace.
    Brennan W.
    on December 6, 2017

    Marina
    from Nanuet, NY asked:
    December 4, 2017
    Hi. Can this panel be used in a real wood burning fireplace that doesn't give enough heat to the room ? Thank you.
    1 Answer
    Yes, it can.
    Owen
    on December 4, 2017

    Lori L
    from Nashville, TN asked:
    December 3, 2017
    Will circular saw work to cut the panel? If so then what type of blade?
    1 Answer
    Absolutely, it will. You'll simply want to swap your standard blade for a masonry blade.
    Kevin E.
    on December 4, 2017

    Lee
    from Fl asked:
    November 21, 2017
    What is the warranty period?
    1 Answer
    Aside from defects in workmanship, there is no warranty on this product.
    Brennan W.
    on November 21, 2017

    Rae
    from Virginia Beach, VA asked:
    November 13, 2017
    Is this refractory panel for use in wood burning fireplace? How long does it generally last? Do you sell panels for the hearth floor? Could this panel be used for the hearth floor or top?
    1 Answer
    This panel can be used for the rear, sides, or floor of your woodburning fireplace. Provided it is properly cured at the time of installation and you are not over firing the fireplace, you should get a few years out of these panels.
    Brennan W.
    on November 14, 2017

    John
    from NY asked:
    November 7, 2017
    Can this panel be used to replace the bottom panel?
    1 Answer
    This can indeed be used as a bottom panel.
    Brennan W.
    on November 7, 2017

    Linda
    from Laconia, IN asked:
    October 12, 2017
    How are these supposed to be secured to the existing fireplace walls?
    1 Answer
    Usually, the fireplace has either retention clips or bars to hold it in place.
    Owen
    on October 12, 2017

    Bobby
    from SC asked:
    October 10, 2017
    Will these work in a wood burning fireplace?
    1 Answer
    These will indeed work in a wood burning fireplace.
    Will M.
    on October 10, 2017

    Michael
    from NY asked:
    October 7, 2017
    What is the best tool to use to cut panels to desired sizes?
    1 Answer
    We recommend a masonry saw.
    April L.
    on October 9, 2017

    Kevin
    from Prescott, AZ asked:
    September 26, 2017
    What are the dimensions of the brick pattern?
    1 Answer
    The actual bricks used in the pattern for this panel measure 3 inches high and 8 inches in length. From center to center of each mortar joint, there is approximately 3 1/2 inches in height and 8 1/2 inches in width.
    Will M.
    on September 26, 2017

    Mindy
    from Cincinnati, OH asked:
    September 17, 2017
    Can this panel be cut down to 18 by 18 inches before I receive it?
    1 Answer
    Unfortunately, as these come straight from the manufacturer, we are unable to have them cut beforehand.
    Brennan W.
    on September 18, 2017

    Scott
    from MO asked:
    September 6, 2017
    The floor of my insert is cracked; is this what I should use instead?
    1 Answer
    You can use these Hargrove DIY Panels.
    Owen
    on September 7, 2017

    Carl
    from FL asked:
    August 16, 2017
    What is the warranty during proper use?
    1 Answer
    Beyond defects in workmanship, there is no other warranty on this product.
    Owen
    on August 16, 2017

    Carl
    from FL asked:
    August 15, 2017
    What is the thickness?
    1 Answer
    It is one inch thick.
    Owen
    on August 16, 2017

    Chris
    from Indianapolis, IN asked:
    July 30, 2017
    I've ruined three 71/4 inch circular saw blades trying to cut this panel and have two thirds of the cut left. They were diamond tipped blades. Is a carbide blade going to work any better?
    1 Answer
    A masonry blade is recommend to cut the refractory board. I've always used a diamond masonry blade in the past.
    Owen
    on July 31, 2017

    Corrie
    from Mt. Juliet, TN asked:
    July 18, 2017
    My fireplace has panels on the floor as well as walls. Can this work for it?
    1 Answer
    If the front width of the hearth panel does not exceed 28", this product may be used. If this measurement does exceed 28", the Hargrove Replacement Fireplace Refractory Panels - 24 inch X 40 inch - Set of 2 may be a better option.
    Will M.
    on July 18, 2017

    Dale
    from Coatesville, PA asked:
    July 12, 2017
    What is the size of the brick used in this pattern? The existing ones are 4 1/2 x 8.
    1 Answer
    The actual bricks used in the pattern for this panel measure 3 inches high and 8 inches in length. From center to center of each mortar joint, there is approximately 3 1/2 inches in height and 8 1/2 inches in width.
    Will M.
    on July 12, 2017

    Paul
    from NY asked:
    June 15, 2017
    The details indicate that the panel is 1 inch thick. Is that actual or nominal dimension? My firebox has a slot for the panel to drop into and permits only 3/4 inch thickness. Also, as the dimension of the brick face is different, can I use the smooth side, or do you have smooth panels?
    1 Answer
    That is the actual thickness. Yes, it can be installed with the smooth side facing out.
    Owen
    on June 15, 2017

    Joe
    from DE asked:
    June 3, 2017
    Can these panels be used with a Napoleon WM 1020 fireplace?
    1 Answer
    These panels may only be used for open combustion fireplaces without gasketed doors and should not be used for any "built in stoves," which are essentially wood stoves that may be framed into a wall.
    Will M.
    on June 5, 2017

    Rich
    from NY asked:
    May 18, 2017
    What is the brick size?
    1 Answer
    The brick size is 3" by 8".
    Owen
    on May 18, 2017

    Morgan
    from Denver, CO asked:
    April 1, 2017
    We have a Marco DF36C wood burning fireplace. Each of the three refractory panels are cracked and need replacing. Can we use this panel as a replacement? If we supply you with the dimensions of our fireplace, can you cut the panels to the right size?
    1 Answer
    Unfortunately, we are not able to offer the replacement brick for your Marco fireplace and could only offer the Hargrove panels in question. We do not cut the panels prior to shipping. The panels will need to be cut to fit once on site using a circular saw with a masonry blade.
    Will M.
    on April 3, 2017

    John
    from Boston, MA asked:
    February 14, 2017
    The middle refractory panel on my, possibly, "SFC BRF-3675" Superior fireplace has failed and I need a replacement (see the attached info). My panel measures 18 x 24 x 1, and it has beveled edges. Can the Hargrove function as a replacement (or, do I need to trim it down to size)? Thank you.
    1 Answer
    The Hargrove panel could most certainly work as a replacement panel, so long as your width is 24 inches with a height of 18 inches.
    Will M.
    on February 14, 2017

    Teresa
    from Manchester, TN asked:
    February 12, 2017
    Can you use these in a wood burning fireplace located within a mobile home (the ones in my fireplace have a cracked line in them)?
    1 Answer
    So long as the panel dimensions of the Hargrove panels are not smaller than the measurements of your existing panels, the Hargrove panels are universal and may be used in any prefabricated wood burning fireplace.
    Will M.
    on February 13, 2017

    Doug
    from Detroit, MI asked:
    February 6, 2017
    Does this replacement panel work in Heatilator brand fireplaces? I have a model number GR19. Thank you.
    1 Answer
    The Hargrove panels are universal and may be installed in any UL 127-listed wood burning fireplace with panel dimensions less than that of the Hargrove panels.
    Will M.
    on February 6, 2017

    Ray
    from Westcliffe, CO asked:
    January 18, 2017
    What are the materials in the Hargrove panels? I've seen ceramic, vermiculite and others. Which is best? Is the Hargove panel brittle and difficult to cut? How thick are they?
    1 Answer
    Our Hargrove panels are made of a refractory cement material. They are quite heavy. We have found that the ceramic or cement panels tend to refract heat better than the lighter vermiculite of fiber panels. These panels are rather easy to cut with a circular saw equipped with a masonry blade. They measure 3/4" thick.
    Kevin E.
    on January 18, 2017

    Dan Pucek
    from New Jersey asked:
    December 20, 2016
    I'm a contractor from NJ and have a customer in a townhouse that has a Pre-Way wood burning fireplace insert. She hired a plumber, a number of years ago to install a gas log set. He drilled a 1/2" hole in the bottom for the gas line. Now she want's to sell the townhouse and is getting flack from the local building department about the hole drilled in the bottom of the insert. Since Pre-Way is no longer in business there's no way to get repair instructions from the manufacturer. My suggestion was to get a replacement refractory panel, such as the Hargrove you sell, cut it to fit and install over the existing bottom to cover up the 1/2" hole. Building dept still isn't convinced. Given that we can't talk to the manufacturer do you know of any industry best practices for repairing a small hole in a wood burning insert (obviously taking it back from gas to wood burning).
    1 Answer
    If the goal is to not have the 1/2" pipe stub visible, the gas will need to be capped upstream of the pipe stub and the refractory panel would then be replaced. I would check with local code enforcement to see if simply capping the pipe stub after the gas has been shut off would be sufficient as this is normally the procedure when converting an existing wood fireplace that has been used with gas logs back to a functional wood burning fireplace. Another option will be to use locally sourced pipe fittings from the pipe stub to a Gas Log Lighter placed underneath the grate. With this installed, the manual key valve that should already be in place may be used for the ignition of wood.
    Will M.
    on December 20, 2016

    TIm
    from Clinton, IL asked:
    December 17, 2016
    Is this product safe to use with real wood burning?
    1 Answer
    This product is absolutely safe to use when burning a fire inside a prefabricated wood burning fireplace.
    Will M.
    on December 19, 2016

    Brent
    from Redmond, WA asked:
    December 14, 2016
    I have an FMI Fireplace (Model 42GC) manufactured in 1987. The back panel is badly cracked and has a dime size hole, so I am not using it right now. The brick pattern is about 9" x 3" (center of mortar line to center of mortar line). Do you have panels that match that brick pattern, so I can replace just the back panel?
    1 Answer
    Please confirm the model number shown on the metal data plate inside of the fireplace opening as I am unaware of an FMI 42GC. To answer your questions, the brick pattern for the Hargrove panels measures 3 inches high and 8 inches in length. From center to center of each mortar joint is approximately 3 1/2 inches tall and 8 1/2 inches wide, so this would not match the current design. Also, refractory panels should simply be replaced and not repaired after cracking. Replacement of these panels is quite simple as most refractory panels are held in place by metal retainer clips located at the top of each panel. Once the clips are removed, the replacement panels are simply placed in the same location and the original retainer clips are used to secure them.
    Will M.
    on December 15, 2016

    Joe
    from Mexico, New York asked:
    December 4, 2016
    I have a Martin model number: SC36MB fireplace. I need to replace the bottom panel.
    1 Answer
    We do not offer replacement parts for Martin Industries fireplaces.
    Will M.
    on December 5, 2016

    John
    from Wisconsin asked:
    November 29, 2016
    I have a warped back wall in a metal zero clearance fireplace. Will this panel be able to attach over the metal back wall to cover the warped wall?
    1 Answer
    If the back wall is warped, it may be time to replace the hearth system as these panels are designed to rest flat against the interior metal walls of the combustion chamber. If the wall is warped, the integrity of the fireplace is questionable and it may not be preventing excessive heat transfer to combustible framing.
    Will M.
    on November 29, 2016

    Customer Reviews
    4.9
    109 Reviews
    5
    88% (96)
    4
    12% (13)
    3
    0% (0)
    2
    0% (0)
    1
    0% (0)
    98% Recommend this product (107 of 109 responses)
    By Kevin from Southeast Texas on March 15, 2018
    I would recommend this item to a friend.
    excellant customer service
    1st one arrived broken and they replaced it without hassle.
    By Todd from Alabama on February 23, 2018
    I would recommend this item to a friend.
    Very helpful staff.
    I ordered the panel and it arrived on schedule, but it was broken. I sent a photo, and was sent a replacement, which also arrived broken. The third time's the charm. I gave the product 4 stars because of the difficulties in shipping. The staff should get 5 stars.
    By Jason H from AR on February 13, 2018
    I would recommend this item to a friend.
    Great Customer Service
    Had a couple of issues, shipping related, and the customer service team was there to take care of the problem each time. Well done.
    By Paul N from Peachtree City GA on February 13, 2018
    I would recommend this item to a friend.
    Looks great works perfect
    It took 3 attempts to ship this to me. first 2 broken on arrival. Excellent packaging but first 2 were cracked in half and one in 3 pcs. no issues from the shipper, just send photos open ticket and 2 day later another one sent. Great customer service. When the 3rd one arrive no issues at all...
    ProsLooks good, easy to cut, matches old ones
    Consneed to work on the shipping/arriving undamaged.
    By Victor from Garland, Texas on February 13, 2018
    I would recommend this item to a friend.
    Great Customer Service
    The refractory panel arrived and was broken in 3 pieces. I don't fault the seller for the shipping/delivery mishap. The seller reviewed my warranty claim and shipped a new panel within a day. The one star deduction relates to the fact that I believe the box the panel is shipped in could be marked with warnings on the fragility of the content and that the shipping handlers could handle more with care. I have ordered this same panel previously and the shipment was fine and the product top notch.
    By Paul from Chino Hills, CA on February 2, 2018
    I would recommend this item to a friend.
    Product as described
    Saved tons of money by doing it myself. Not a tough job, just a lot of dust while sanding...wear protection! panels were shipped on pallets and well protected from breakage. Thanks for saving me lots of money, our fireplace looks brand new!
    By Dino from East Texas on January 24, 2018
    I would recommend this item to a friend.
    Just as promised
    Everything from shipping and installation was great
    By Teri from Atlanta on January 20, 2018
    I would recommend this item to a friend.
    Fast delivery at an amazing price
    Excellent packaging - thank you!
    By Brenda from Illinois on January 10, 2018
    I would recommend this item to a friend.
    Good product
    I have ordered three panels and I am pleased with their quality.
    By Richard J from San Diego on December 30, 2017
    I would recommend this item to a friend.
    As described
    The piece I purchased was as described, the pattern fit right in with the current pattern of my fireplace. When cut to fit, looked like it had been in place all the time.
    By Steve from Chagrin Falls, OH on December 12, 2017
    I would recommend this item to a friend.
    Great Price On This Product
    Searched long and hard for a replacement panel for an old Majestic fireplace and this was a perfect and cost effective solution.
    ProsCost
    By Mike R from Durant, OK on December 12, 2017
    I would recommend this item to a friend.
    Great Product, Great Purchas Experience
    For a simple slab of concrete, this was a difficult item to find for my fireplace. When my fireplace was installed during construction, we weren't given any information on the brand or model. We looked everywhere and finally found the eFireplaceStore. I took a shot in the dark that this was what I needed. It was exactly as described and easy to cut to size with a 71/4 skilsaw and diamond blade I bought at Lowes for under $20.
    ProsShipping was fast and free. Product was packed better than I would have expected. Not even Ace Ventura could damage the product.
    ConsNone at all.
    By TC from Santa Rosa Beach,Fl. on December 11, 2017
    I would recommend this item to a friend.
    great product; great shopping experience
    Lots of emails along the way to help track product. Arrived on time and in great shape. Easy to install and easy to follow curing instructions.
    By JD from Atlanta on December 7, 2017
    I would recommend this item to a friend.
    Great Company!
    Great company! My product arrived cracked, and they quickly sent me another one!!
    By Kathleen from Cape Charles, Virginia on November 23, 2017
    I would recommend this item to a friend.
    new fireplace
    Since we had to repair our fireplace, Efireplace had the parts we needed and the results is a beautiful new fireplace. I am so happy that this company has excellent products, excellent customer service and technicians to answer all my questions. The new panels in the firebox match the other panels. and the curing process is so easy.
    Proseasy to install
    Conscutting the panel to fit takes patience. Go slow or the saw will overheat.
    By Shawn from Franklin, WI on November 21, 2017
    I would recommend this item to a friend.
    Great Experience
    I contacted them to get a replacement panel and they made my purchase easy! It arrived quickly and packaged tightly to keep it from cracking from shipping. I would definitely purchase from them again!
    By Dean from MI on November 20, 2017
    I would recommend this item to a friend.
    Fireplace Panel
    Received in a timely fashion with no damage.
    By James from VA on November 14, 2017
    I would recommend this item to a friend.
    Great Product
    It came on time, well packed in the carton, and easy to cut to size and it is doing well in my fireplace after curing; I will buy this again when I need more.
    By Ron from NV on November 2, 2017
    I would recommend this item to a friend.
    Refactory
    Good product, good company to deal with as a customer; they are very fair if there is a problem.
    By Steve from CA on October 30, 2017
    I would recommend this item to a friend.
    Great Company and Great Customer Service
    I rate this purchase five stars because of the hard work they did to get a great part to me even after two previous shipments had been damaged by the shipping service. This is a great company with a great customer service department. Thank you.
    ProsEverything
    ConsNone
    By Alan from Horseheads, NY on October 26, 2017
    I would recommend this item to a friend.
    Quality & Service
    The product was shipped quickly and the first shipment did have 1 broken panel. Notified customer service and they instantly took care of it and shipped me another panel and it arrived in one piece. It is very refreshing to have good customer service these days. When I need them again, I will surely shop here.
    ConsUPS ground delivery for small orders.
    By Brad from Amesbury, MA on October 21, 2017
    I would recommend this item to a friend.
    Solid Product and Great Service
    Arrived on time, securely-packaged. Reasonable price. Great service and accompanying documentation.
    By Peter from MI on October 19, 2017
    I would recommend this item to a friend.
    Excellent Customer Service!
    The replacement panel I originally ordered arrived cracked. The company went good for it and shipped me another.
    By John from Greenwood, IN on October 4, 2017
    I would recommend this item to a friend.
    24 Inch (height) X 28 Inch (width)
    Shipped Quick with in a few days.. Open box, broken in half...Took picture sent back to eFireplacestore... Next day had a new panel shipped through Fed-X that arrived unbroken and is now installed in fireplace. Thank you, eFireplaceStore.
    By Dan from NE on September 6, 2017
    I would recommend this item to a friend.
    Firebrick Panel
    Pleased with arrival date.. It said 5-7 business days to ship; it was ordered on Monday and it arrived on Wednesday. Also, I was pleased with the responses to my questions about "how to cure." It came with superior packaging. They know what they are doing. Great job.
    ProsQuick shipping, good instructions, well-packaged.
    ConsNone.
    By David from NY on July 22, 2017
    I would recommend this item to a friend.
    Great Buying Experience
    Quick delivery, great communication, excellent price; the fireplace panel was very carefully packaged to avoid breakage and/or damage during shipping. Can't beat this buying experience!
    By Anne from FL on June 17, 2017
    I would recommend this item to a friend.
    My Fireplace Panel
    Item came perfectly well. It was quite expensive to have cut, but works well. A little thicker than the old one, but I think that is a good thing.
    ConsWhy can't you give me the sale rate?
    By Anne from Sarasota, FL on June 7, 2017
    I would recommend this item to a friend.
    Refractory Panel
    Arrived in good packaging. Works for my project.
    By Randall from CA on May 25, 2017
    I would recommend this item to a friend.
    Great Product
    Extremely quick shipment and well packaged. Panel is easy to cut and fit into place.
    ProsEasy to cut with diamond tipped circular saw blade. Adapts easily to fireplace inserts that do not have OEM panels available.
    ConsNone
    By Mark from Sevierville on April 10, 2017
    I would recommend this item to a friend.
    Great Item
    It arrived in one piece a plus :) very easy to cut to size, it was every thing they said it would be.
    By Adam from NH on March 28, 2017
    I would recommend this item to a friend.
    Easy Replacement
    The product was easy to cut to size and replace broken panels. The actual size is about 1/2" less than stated.
    By Gregory from Yuma on March 26, 2017
    I would recommend this item to a friend.
    Easy As Pie
    Very easy to cut and install.
    ProsEasy to work.
    By Paul from Richmond on February 8, 2017
    I would recommend this item to a friend.
    well made as described
    easy to trim and install
    By David from Canton on February 6, 2017
    I would recommend this item to a friend.
    Win on customer service and product
    My first panel arrived in multiple pieces but after a quick email a new one was on its way. Many thanks for quick and timely resolution.
    By Randy from NIOTA on February 5, 2017
    I would recommend this item to a friend.
    Hargrove replacement panel
    Excellent service even when I had a problem with the order when it arrived I filled my claim form out and they took care of me right away hard highly recommend them
    By Jennifer from ATHENS on January 16, 2017
    I would recommend this item to a friend.
    Wow great store! Customer Service PRO's IMHO
    I called to get this item I knew nothing of fireplaces. Customer service is so helpful and item was packed GREAT ( I used to work for a major shipping company) no Damage . We installed and have had many fires no issues. we put water on the item and cut with a grinder making slow passovers not just one cut but many a few mm at a time. put the items in ..... Customer service helped me save money doing the math for me I was able to get a smaller size than I though I needed AND If I were holding my breath waiting on the fire place manufacture to call or respond to my email I would still be waiting no help from them this was over a month ago.... with in a ten minute call the Fireplace store had all our issues fixed WE ARE VERY HAPPY CUSTOMERS !!!!!!!
    By James from GREENBRIER, TN on January 10, 2017
    I would recommend this item to a friend.
    Warm again this winter
    Needed to replace my refractory insert panel, you have to be careful other may sell cheaper but they charge shipping or are selling you a smaller sheet. eFireplaceStore made it easy and quick with no shipping charges to boot.
    By Terry from NEW CASTLE on December 29, 2016
    I would recommend this item to a friend.
    Unbelievably Easy
    Our home was built in 1978 and has a Heatilator Mark 123 fireplace. Last winter I noticed a crack forming in the back refractory panel. No one in the area could help me with an exact replacement. Then I found your website and saw that you had just what I needed to do it myself. A very expensive job was cut down to less than a fourth of what a chimney sweep would have charged me. Thank you eFireplace Store!
    ProsEasy and simple way to repair my fireplace!
    Consnone
    By Brian from Aurora on December 27, 2016
    I would recommend this item to a friend.
    Extremely satisfied with my order
    After visiting a local fireplace store and receiving no help whatsoever, I went online and I'm 100% happier I did. efireplacestore had exactly what I needed. The shipping was fast, products were packed securely and arrived as described. One refractor arrived cracked due to the shipper handling, but efireplacestore was very helpful and quick to correct this issue. Customer service was great and any other fireplace needs, I'll be checking here first.
    ProsGreat products Fast shipping Packed securely Great customer servuce
    ConsPrices a bit high but worth the product and service
    By TL from BRANDON on December 27, 2016
    I would recommend this item to a friend.
    Great service
    The item arrived in a timely manner, damaged in transit. I called the company and they replaced the item with no hassle at all. Highly recommend!!
    By Edward from Windham on December 13, 2016
    I would recommend this item to a friend.
    Perfect
    Liner solved my problem neatly.
    By Thomas from Marietta on December 11, 2016
    I would recommend this item to a friend.
    The Panel Rocks
    The first panel arrive damaged. They moved very fast to provide a replacement. The installation went smoothly and we are burning wood again. Thanks
    By Paul from NORTH GRANBY on December 10, 2016
    I would recommend this item to a friend.
    great service
    Great service response, I received my panels broken during shipping. They responded quickly with replacement panels. I would buy from them again. Excellent customer service
    ProsGreat service response
    Consnone
    By Brenda from Texas on December 6, 2016
    I would recommend this item to a friend.
    Pure perfection!
    Easy ordering, fast shipping, packed very well. Perfect item to replace our broken refractory panel.
    ProsHeavy duty, easy installation, cut to fit, instructions are precise and easy to follow.
    ConsNone
    By Frank from Alabaster, AL on November 22, 2016
    I would recommend this item to a friend.
    fireplace saver
    We have a Preway prefab fireplace and the rear refectory panel was severely cracked. PreWay is now out of business so replacement parts are not available so this was the answer to my predicament. Panel arrived in a most expeditious manor packaged very well as to prevent damage. Cut it to size and installed in fireplace. This panel seems to be a fraction less thick that what came with the fireplace but so far preforms well. We are still in the break in process one more small fire then we will see how it holds up, so far so good.
    Prosgood instructions on line, shipping fast and installation was not all that hard, a little messy though. :-) hahaha
    Consnone so far
    By Frank from ENIGMA, GA on November 21, 2016
    I would recommend this item to a friend.
    Just what I needed.
    A little harder to cut with a masonry blade then I thought. But it really works great. Just what I needed to repair my fireplace!!
    By Anthony from Geronimo on November 2, 2016
    I would recommend this item to a friend.
    GREAT SERVICE!
    Received merchandise quickly. Item was damaged and sent right back. Received new panel within days in excellent shape. Loved the customer service. They made it easy to purchase and easy to return. Would recommend to anyone need their products.
    By William from Jacksonville on September 24, 2016
    I would recommend this item to a friend.
    Recent order
    Excellent customer service...I called twice and got good advice. Fast delivery.
    By Virginia from Carpinteria on September 3, 2016
    I would recommend this item to a friend.
    Easy to work with
    I only had the back of the fireplace to replace and when I got the product I realized that the size of the brick did not match existing, but that was OK. Cutting with concrete blade on a skill saw and installing was easy.
    By Thomas from Rogers City, MI on March 30, 2016
    I would recommend this item to a friend.
    Fire Up!
    Fire replacement panel was easy to cut , works and looks awesome. I would highly recommend this product.
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