67 Questions &
67 Answers
Peggy
from Golden Valley AZ asked:
October 11, 2020
What are the refractory panels made of? Can you repair the cracks without replacing them?
1 Answer
Material varies by liner kit. No, cracks in the panels cannot be repaired and any crack thicker than a nickel necessitates a complete replacement of the panel.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 12, 2020
Most Helpful Answer
Jess
from Pittsburgh, PA asked:
December 20, 2014
I am missing pieces of ceramic fiber liner from my gas appliance. Is it still safe to use it?
1 Answer
Ceramic fiber panels within gas fireplaces and stoves are decorative in nature and not part of the insulating aspect of the appliance. If they become damaged or otherwise begin to degrade, it will not effect the operation of the appliance. If you wish to replace them, you may contact our parts professionals at 1-800-203-1642 to discuss the brand and model of your appliance. With this information in hand, replacement panels can be located in most cases.
Submitted by:
eFireplaceStore
on December 22, 2014
Most Helpful Answer
Anette B
November 28, 2023
How do you replace the bottom refractory firebrick panel in your fireplace? I have seen videos to remove side and back panels, but not bottom panel?
1 Answer
Depending on the make/model of your fireplace, many times you can pry under the front of the bottom refractory panel with a putty knife and pull the panel forward and out of the fireplace once it is lifted up. Some models will require that the sides and rear panel be removed prior to lifting the bottom panel.
Submitted by:
Aaron D.
on November 28, 2023
Most Helpful Answer
Gilbert F
from Clovis, CA asked:
March 5, 2022
Where can I find a universal panel to cut to size and what is the best method to use to cut the panel?
1 Answer
Submitted by:
Tyler M. - NFI Master Hearth Professional
on March 7, 2022
Most Helpful Answer
Danny
from NJ asked:
February 28, 2022
I bought the Empire 32" Breckenridge firebox. Is the Empire liners the only manufacturer for the liners or can I use other manufacturers also?
1 Answer
You can only use the liners that are recommended for each specific fire box.
Submitted by:
Kathy O.
on February 28, 2022
Most Helpful Answer
Gary J
from Columbus asked:
February 19, 2022
Do I have to cut bevels on my fireplace panels?
1 Answer
It is recommended to bevel the edges of the back panel to fit snugly against the side panels.
Submitted by:
Aaron D.
on February 21, 2022
Most Helpful Answer
Chris
from Maryland asked:
November 22, 2021
Can I use single firebricks with mortar to replace the old cracked refractory panels in my wood-burning prefab fireplace?
1 Answer
Unfortunately, no. You will need to order a refractory panel. If the original equipment is no longer available
a universal panel will need to be ordered and cut on site.
Submitted by:
Aaron D.
on November 22, 2021
Most Helpful Answer
Dennis
from Pennsylvania asked:
September 25, 2021
What holds the panels in place? How would I service the blower if they are set with mortar?
1 Answer
You would not mortar these in place. Refractory liners inside of a pre-fab fireplace are usually held at the top with built-in clips and set in a track at the bottom.
Submitted by:
Kelsey C.
on September 27, 2021
Most Helpful Answer
Lisa M.
from Sebastopol, CA asked:
August 28, 2021
Are these panels for wood-burning stoves?
1 Answer
While the Hargrove replacement refractory panels can be used inside most manufactured woodburning fireplaces, none of these panels are suitable for use within a freestanding wood stove.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on August 30, 2021
Most Helpful Answer
Ronald C.
from fairfield asked:
August 26, 2021
Can I use your fireplace liners to build a gas firebox?
1 Answer
No, these fireplace liners are designed as replacement parts for existing fireplaces.
Submitted by:
Aaron D.
on August 27, 2021
Most Helpful Answer
Kassandra
from Newton, NC asked:
July 29, 2021
I have a three-sided ventless fireplace, and I would like to convert it to a two-sided one. Would adding a panel to one side create my desired result?
1 Answer
No, it is not recommended to modify the factory dimensions and design of any fireplace.
Submitted by:
Aaron D.
on July 30, 2021
Most Helpful Answer
F. Good
from San Diego, CA asked:
July 27, 2021
The condo has a prefab fireplace and TEMCO THC-36 panels are no longer available. While I'm wanting to replace panels, some owners prefer to patch theirs (cracks reportedly hairline). Is patching recommended? What's the thickness of custom panels?
1 Answer
Damaged refractory panels should not be patched, they should be replaced. However, hairline cracks are normal and not a cause for concern, and not cause for a replacement. However, if the cracks are significant (anything as thick as a nickel, for example), we offer
aftermarket replacement panels that are about one inch thick.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on July 27, 2021
Most Helpful Answer
Jim
from Albany, NY asked:
May 14, 2021
Do you carry any refractory parts/panels for a Mendota hearth MHW-1? If not, what can I use to replace the back panel with to ensure safety?
1 Answer
We do not carry the OEM replacement for that fireplace. We do, however, offer the
aftermarket replacement panels made by Hargrove that are 1" thick and are sized 24" x 28" and can be cut to fit on site.
Submitted by:
Aaron D.
on May 14, 2021
Most Helpful Answer
Mike D
from McCormick SC asked:
January 12, 2021
I just replaced the back reflector panel in my wood burning fireplace. Should I caulk seams with side panel?
1 Answer
No. The use of adhesive is not recommended as the heat will cause the panel to crack when affixed into place.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on January 12, 2021
Most Helpful Answer
Duane E
from Roan Mountain, TN asked:
November 19, 2020
Which one is good for a wood burning fireplace?
1 Answer
The only universal panels we offer for wood-burning fireplaces are
the Hargrove panels.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 20, 2020
Most Helpful Answer
Truman P
from St Paul, MN asked:
October 14, 2020
Are your refractory panels UL listed?
1 Answer
No. Panels are not UL-listed.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 14, 2020
Most Helpful Answer
Donna
from Bridgeville, DE asked:
October 4, 2020
Can you use a gas replacement back panel for a wood fireplace?
1 Answer
No, only suitable panels designed for such use should be used in woodburning fireplaces. A gas fireplace panel will not suffice.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on October 5, 2020
Most Helpful Answer
Daniel
from Rustburg VA asked:
September 29, 2020
I have a 42" fire box that I used to burn real wood in - what do you suggest to replace the 3 wall panels?
1 Answer
Submitted by:
Will M.
on September 29, 2020
Most Helpful Answer
Brenda
from Iowa asked:
September 2, 2020
How do I know what size I need?
1 Answer
Liners are sold based on the fireplace model.
Submitted by:
Owen O.
on September 3, 2020
Most Helpful Answer
Ed V
from Vancouver, CAN asked:
August 22, 2020
Are bricks/liners for the Preway Zero Clearance still available?
1 Answer
No, they are no longer being made. You can use the
Hargrove DIY cut to fit panels
Submitted by:
Owen O.
on August 24, 2020
Most Helpful Answer
Jesse
from Central, TX asked:
April 14, 2020
Which do you suggest to line a firepit?
1 Answer
None of these products are meant for use inside a firepit. These panels and liners are for indoor fireplaces.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on April 14, 2020
Most Helpful Answer
Tom E.
from NJ asked:
April 9, 2020
I need a rear panel (cracked) for a Superior Fireplace Mod BRF-4375 43” fire burning fireplace. Grey block pattern. Any suggestions?
1 Answer
The panels are obsolete. The only suggestion we would have would be this Hargrove
panel.
Submitted by:
Kathy O.
on April 9, 2020
Most Helpful Answer
Bill
from North Beach, NJ asked:
April 6, 2020
Do you carry a firebrick kit for a Mendota DXV- 45 natural gas fireplace?
1 Answer
No, sorry. Since we are not a Mendota dealer we would not have those parts.
Submitted by:
Owen O.
on April 6, 2020
Most Helpful Answer
Jason
from Monticello, MS asked:
February 21, 2020
Do you have any panel or anything that will replace panels in an SFC BCF-3885?
1 Answer
We actually have the pre-cut factory replacement panels in stock for this model.
Submitted by:
Will M.
on February 21, 2020
Most Helpful Answer
Do you have cream city brick panels that are fireproof for the fireplace facade around a clean-face gas unit?
1 Answer
We do not carry finish materials for the fireplace facing.
Submitted by:
Brian L.
on February 5, 2020
Most Helpful Answer
Michael
from Austin, TX asked:
January 22, 2020
Is it okay to have a gap in refractory panels?
1 Answer
Yes, it's normal to have a slight gap between refractory panels.
Submitted by:
Will M.
on January 23, 2020
Most Helpful Answer
Jeff
from Bluffton, SC asked:
January 11, 2020
I need a bottom panel for a Superior BRF - 3875. Do you have a replacement panel or another option?
1 Answer
Arek F.
from Tucson, AZ asked:
January 7, 2020
I have a wood burning manufactured fireplace from 1985. The back wall is 16" x 20" and the brick is badly cracked in the center. What do you suggest for repair?
1 Answer
You can use the
Hargrove DIY cut to fit panels.
Submitted by:
Owen O.
on January 7, 2020
Most Helpful Answer
Phillip M.
from Dallas, GA asked:
January 4, 2020
I need a back replacement panel and a bottom (hearth) replacement panel for a Superior model #BR-42-2. Do you guys carry these replacement parts?
1 Answer
Yes. we do. Those liners are sold in a kit.
Submitted by:
Owen O.
on January 6, 2020
Most Helpful Answer
Brad
from Greensboro, NC asked:
December 4, 2019
Need a heat resistant panel to protect my wood mantel above my ventless fireplace opening from the heat radiating out. What do you recommend?
1 Answer
We would recommend something like our
HomeSaver Mantel Heat Shield.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on December 4, 2019
Most Helpful Answer
Jeff
from Detroit Lakes, MN asked:
December 1, 2019
Can I remove steel fire place box liner and damper to get more room for a larger wood burning insert?
1 Answer
If you are installing an insert into an existing manufactured wood fireplace, the existing fireplace may not be altered in the fashion you've described.
Submitted by:
Will M.
on December 3, 2019
Most Helpful Answer
Fred
from Wedowee, AL asked:
November 28, 2019
I am looking for something to seal the panels where they meet each other, like the corners along the bottom where they meet the sides. Do you have anything?
1 Answer
If this is a prefabricated wood fireplace, these gaps are intentional and should not be filled.
Submitted by:
Will M.
on November 29, 2019
Most Helpful Answer
Brandy
from Northville, MI asked:
November 24, 2019
I have prefab wood burning fireplace that I am converting to a vented gas fireplace. I would like to replace the fireplace panels at the sides and rear of the fireplace. What product do you recommend?
1 Answer
Randy O.
from Edgerton, WI asked:
November 21, 2019
I purchased a liner kit from you about a year ago for an Empire 36" fireplace, model #DVD36FP30N-2. It was a 4 piece kit that included 2 sides, a back, and a piece about 16" by 4". The smaller piece broke in half recently. Is this piece available by itself?
1 Answer
Jeff G.
November 21, 2019
I have a Superior model #BCF-3885. I'm looking for panels. Do you have any?
1 Answer
If you are looking for panels for your Superior BCF-3885, we may be able to special order a replacement kit with all panels (Superior no longer sells these parts individually).
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 21, 2019
Most Helpful Answer
Dee R
from Woodbury, MN asked:
November 18, 2019
Do you have refractory panels at 1 1/2 inch thickness?
1 Answer
No, we do not have any replacement panels that are 1.5 inches thick.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 19, 2019
Most Helpful Answer
Dee R.
from Woodbury, MN asked:
November 18, 2019
Do you have panels 1 1/2 inches thick?
1 Answer
No, we do not have any replacement panels that are 1.5 inches thick.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 19, 2019
Most Helpful Answer
Donna C.
from 16259 asked:
November 3, 2019
Do you have panels for the wood-burning Heailator fireplace, model #HB36A1?
1 Answer
Unfortunately, Heatilator-specific parts and accessories are not offered online and you will need to visit a local Heatilator dealer for further assistance.
Submitted by:
Will M.
on November 5, 2019
Most Helpful Answer
Paul E.
from Cincinnati, OH asked:
October 30, 2019
Do you make replacement wall panels for Heatilator F345329?
1 Answer
No, since we are not a Heatilator dealer we would not carry those panels. You can use the
Hargrove DIY cut to fit panels, though.
Submitted by:
Owen O.
on October 30, 2019
Most Helpful Answer
Kevin
from Baton Rouge, LA asked:
October 16, 2019
Need all four refractory brick liner panels for a Superior BR36. How do I find this on your site?
1 Answer
The refractory panels would need to be special ordered from the manufacturer. However, if you are looking for a more economical solution, we do offer universal replacement panels that may be cut to fit using a circular saw outfitted with a masonry blade
here and
here.
Submitted by:
Will M.
on October 17, 2019
Most Helpful Answer
David D.
from Gloucester, MA asked:
October 1, 2019
Do you have replacement liner panels for Warnock Hersey Model 158768?
1 Answer
Unfortunately, we do not offer refractory panels that are specific to your fireplace model. We do, however, offer universal refractory panels. They are manufactured by Hargrove, and we sell them in sets of two.
Submitted by:
Brennan W.
on October 2, 2019
Most Helpful Answer
Justin
from Farmington, NM asked:
August 29, 2019
What panel do I need for a Superior BC-36 wood burning fireplace?
1 Answer
Submitted by:
Kathy O.
on September 4, 2019
Most Helpful Answer
Linda A.
from Mississippi asked:
July 19, 2019
Do you have something like a universal liner that could be cut or made to fit?
1 Answer
Submitted by:
Will M.
on July 19, 2019
Most Helpful Answer
John G
from Scottsdale, AZ asked:
April 19, 2019
Do you sell "generic" replacement refractory panels/liners? Have an existing masonry wood burning vented fireplace.
1 Answer
We do indeed have generic panels. They can be found at the links below:
<a href="https://www.efireplacestore.com/cpf-42428.html">HargroveReplacement Fireplace Refractory Panel - 24 inch X 28 inch</a>
<a href="https://www.efireplacestore.com/cpf-42440.html">HargroveReplacement Fireplace Refractory Panels - 24 inch X 40 inch - Set of2</a>
Submitted by:
Brennan W.
on April 19, 2019
Most Helpful Answer
Mike P
from Long Beach, CA asked:
April 1, 2019
Have a Temco TBF-36 firebox. Need to replace the rear panel.
1 Answer
Jill
from West Chester, PA asked:
March 14, 2019
My back panel needs to be replaced and it measures 26W x 19H. Do you have any available?
1 Answer
Pam F
from New Lenox, IL asked:
March 12, 2019
I have a Marco builder's 36" fireplace. I would like to replace the refractory tile inserts. What do you sell that will fit this fireplace?
1 Answer
Chris
from Issaquah, WA asked:
December 3, 2018
Do these refractory panels come with a floor panel as well, or are they just the back 3 panels?
1 Answer
It depends on the set. Some have 4 panels, some 3 panels while others are single panel.
Submitted by:
Owen O.
on December 4, 2018
Most Helpful Answer
Brian C
from Heathsville, VA asked:
January 8, 2018
Do the panels need to be repaired or replaced once cracking begins?
1 Answer
If the crack is over 1/8", the panel will need to be replaced.
Submitted by:
Will M.
on January 9, 2018
Most Helpful Answer
Wanda
from Metairie, lA asked:
January 5, 2018
What is the best way to cut the panels?
1 Answer
The universal panels we carry that can be cut to fit (linked below) should be cut whit a circular saw fitted with a masonry blade.
Submitted by:
Brennan W.
on January 8, 2018
Most Helpful Answer