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Answered by:
Tyler M. - NFI Master Hearth Professional
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Dennisfrom Pennsylvania asked:
What holds the panels in place? How would I service the blower if they are set with mortar?
You would not mortar these in place. Refractory liners inside of a pre-fab fireplace are usually held at the top with built-in clips and set in a track at the bottom.
Answered by:
Kelsey C.
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Jeffrey K.from asked:
What is the warranty for the Superior fireplace panels?
Per the manufacturer's warranty, refractory panels have a two-year warranty from the installation date. This excludes hairline cracks.
Answered by:
on Feb 08, 2024
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Dannyfrom nj asked:
I bought the Empire 32" Breckenridge firebox. Is the Empire liners the only manufacturer for the liners or can I use other manufacturers also?
You can only use the liners that are recommended for each specific fire box.
Answered by:
Kathy O.
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Lisa M.from Sebastopol,Ca asked:
Are these panels for wood-burning stoves?
While the Hargrove replacement refractory panels can be used inside most manufactured woodburning fireplaces, none of these panels are suitable for use within a freestanding wood stove.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Ronald C.from fairfield asked:
Can I use your fireplace liners to build a gas firebox?
No, these fireplace liners are designed as replacement parts for existing fireplaces.
Answered by:
Aaron D.
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Kassandrafrom Newton NC asked:
I have a three-sided ventless fireplace, and I would like to convert it to a two-sided one. Would adding a panel to one side create my desired result?
No, it is not recommended to modify the factory dimensions and design of any fireplace.
Answered by:
Aaron D.
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F. G.from San Diego, CA asked:
The condo has a prefab fireplace and TEMCO THC-36 panels are no longer available. While I'm wanting to replace panels, some owners prefer to patch theirs (cracks reportedly hairline). Is patching recommended? What's the thickness of custom panels?
Damaged refractory panels should not be patched, they should be replaced. However, hairline cracks are normal and not a cause for concern, and not cause for a replacement. However, if the cracks are significant (anything as thick as a nickel, for example), we offer aftermarket replacement panels that are about one inch thick.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Jimfrom Albany, NY asked:
Do you carry any refractory parts/panels for a Mendota hearth MHW-1? If not, what can I use to replace the back panel with to ensure safety?
We do not carry the OEM replacement for that fireplace. We do, however, offer the aftermarket replacement panels made by Hargrove that are 1" thick and are sized 24" x 28" and can be cut to fit on site.
Answered by:
Aaron D.
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Duane E.from Roan Mountain TN asked:
Which one is good for a wood burning fireplace?
The only universal panels we offer for wood-burning fireplaces are the Hargrove panels.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Brendafrom Iowa asked:
How do I know what size I need?
Liners are sold based on the fireplace model.
Answered by:
Owen O.
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Ed H.from Vancouver, Canada asked:
Are bricks/liners for the Preway Zero Clearance still available?
No, they are no longer being made. You can use the Hargrove DIY cut to fit panels
Answered by:
Owen O.
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Jessefrom Central Tx asked:
Which do you suggest to line a firepit?
None of these products are meant for use inside a firepit. These panels and liners are for indoor fireplaces.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Billfrom North Beach NJ asked:
Do you carry a firebrick kit for a Mendota DXV- 45 natural gas fireplace?
No, sorry. Since we are not a Mendota dealer we would not have those parts.
Answered by:
Owen O.
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Jasonfrom Monticello, Ms. asked:
Do you have any panel or anything that will replace panels in an SFC BCF-3885?
We actually have the pre-cut factory replacement panels in stock for this model.
Answered by:
Will M.
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Jeanfrom asked:
Do you have cream city brick panels that are fireproof for the fireplace facade around a clean-face gas unit?
We do not carry finish materials for the fireplace facing.
Answered by:
Brian L.
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Michaelfrom Austin asked:
Is it okay to have a gap in refractory panels?
Yes, it's normal to have a slight gap between refractory panels.
Answered by:
Will M.
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Jefffrom Bluffton, SC asked:
I need a bottom panel for a Superior BRF - 3875. Do you have a replacement panel or another option?
I have a wood burning manufactured fireplace from 1985. The back wall is 16" x 20" and the brick is badly cracked in the center. What do you suggest for repair?
I need a back replacement panel and a bottom (hearth) replacement panel for a Superior model #BR-42-2. Do you guys carry these replacement parts?
Yes. we do. Those liners are sold in a kit.
Answered by:
Owen O.
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Randy O.from Edgerton Wisconsin 53534 asked:
I purchased a liner kit from you about a year ago for an Empire 36" fireplace, model #DVD36FP30N-2. It was a 4 piece kit that included 2 sides, a back, and a piece about 16" by 4". The smaller piece broke in half recently. Is this piece available by it
Answered by:
Tyler M. - NFI Master Hearth Professional
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Jeff G.from asked:
I have a Superior model #BCF-3885. I'm looking for panels. Do you have any?
If you are looking for panels for your Superior BCF-3885, we may be able to special order a replacement kit with all panels (Superior no longer sells these parts individually).
Answered by:
Tyler M. - NFI Master Hearth Professional
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Dee R.from Woodbury Minnesota asked:
Do you have refractory panels at 1 1/2 inch thickness?
No, we do not have any replacement panels that are 1.5 inches thick.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Dee R.from Woodbury Minnesota asked:
Do you have panels 1 1/2 inches thick?
No, we do not have any replacement panels that are 1.5 inches thick.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Paul E.from CINCINNATI OHIO asked:
Do you make replacement wall panels for Heatilator F345329?
No, since we are not a Heatilator dealer we would not carry those panels. You can use the Hargrove DIY cut to fit panels, though.
Answered by:
Owen O.
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Kevinfrom Baton Rouge, la asked:
Need all four refractory brick liner panels for a Superior BR36. How do I find this on your site?
The refractory panels would need to be special ordered from the manufacturer. However, if you are looking for a more economical solution, we do offer universal replacement panels that may be cut to fit using a circular saw outfitted with a masonry blade here and here.
Answered by:
Will M.
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Justinfrom Farmington NM asked:
What panel do I need for a Superior BC-36 wood burning fireplace?
Have a Temco TBF-36 firebox. Need to replace the rear panel.
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Jillfrom West Chester, PA asked:
My back panel needs to be replaced and it measures 26W x 19H. Do you have any available?
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Pam F.from New Lenox, IL asked:
I have a Marco builder's 36" fireplace. I would like to replace the refractory tile inserts. What do you sell that will fit this fireplace?
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Chrisfrom Issaquah, WA asked:
Do these refractory panels come with a floor panel as well, or are they just the back 3 panels?
It depends on the set. Some have 4 panels, some 3 panels while others are single panel.
Answered by:
Owen O.
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Brian C.from Heathsville, VA asked:
Do the panels need to be repaired or replaced once cracking begins?
If the crack is over 1/8", the panel will need to be replaced.
Answered by:
Will M.
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Wandafrom Metairie, lA asked:
What is the best way to cut the panels?
The universal panels we carry that can be cut to fit (linked below) should be cut whit a circular saw fitted with a masonry blade.
Answered by:
Brennan W.
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Beckyfrom McDonough, GA asked:
Are the interior fireplace walls supposed to be a little bit "loose" and not like a solid brick wall?
For both prefabricated wood burning and gas fireplaces, the interior panels will only be held in via retaining brackets at the top of each panel. Subsequently, they will indeed be a little loose.
Answered by:
Will M.
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Bobfrom CA asked:
Do gaps between refractory panels need to sealed?
In most cases, there will indeed be a small gap between the side, back, and hearth panels. These gaps do not need to be sealed with refractory cement.
Answered by:
Will M.
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Randyfrom Tallahassee, FL asked:
Can I put a liner or something over the brick instead of re-bricking the firebox?
Unfortunately, the refractory cannot be repaired or covered and must be replaced.
Answered by:
Will M.
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Dave D.from Texas asked:
Do you have any refractory panels that can be cut to size?
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Milliefrom Pearland, TX asked:
How do I measure for the panels for my fireplace?
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Bob R.from Dublin, TX asked:
What type of adhesive should be used to attach panels to metal firebox?
The panels should not be adhered to the metal siding. They are meant to be held in by clips so that they are able to expand slightly when heated.
Answered by:
Brennan W.
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Sharonfrom Guymon, OK asked:
Why do my side panels have 2 circles?
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Carafrom Killeen, TX asked:
How do you measure your fireplace to get the correct size?
The majority of panels we carry are model specific.
Answered by:
Brennan W.
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Colleenfrom Sterling, VA asked:
How do you attach these fireplace panels and liners to a steel fireplace box without clips?
Unfortunately, the panels cannot be installed without retaining clips of some sort. Most kits will come with the clips needed, but for older installations, it may be necessary to fabricate retaining clips.
Answered by:
eFireplaceStore
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Jessfrom Pittsburgh, PA asked:
I am missing pieces of ceramic fiber liner from my gas appliance. Is it still safe to use it?
Ceramic fiber panels within gas fireplaces and stoves are decorative in nature and not part of the insulating aspect of the appliance. If they become damaged or otherwise begin to degrade, it will not effect the operation of the appliance. If you wish to replace them, you may contact our parts professionals at 1-800-203-1642 to discuss the brand and model of your appliance. With this information in hand, replacement panels can be located in most cases.
Answered by:
eFireplaceStore
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Johnfrom Virginia asked:
Do these panels go inside the fireplace?
The fireplace liners and panels in this category are indeed designed to install inside the firebox opening.
Answered by:
eFireplaceStore
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Jefffrom MA asked:
Can panels be installed over the old steel fire box walls? How do you attach them?
This fireplace panel kits are meant to installed inside the appropriate fireboxes (most of these kits are model-specific) with retaining clips to hold them in place.
Answered by:
Tyler M. - NFI Certified Specialist
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Mikefrom CA asked:
Can panels be cut?
Only our universal wood and gas fireplace panels can indeed be cut to the size(s) you need; the vast majority of our panels and liner kits are model-specific and cannot be modified.
Answered by:
Tyler M. - NFI Certified Specialist
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Billfrom Temecula, CA asked:
If I buy a ceramic liner panel, and later want to slightly change the color or make the liners appear older, can I lightly spatter/spray paint?
As long as high temperature paint is used, you can indeed "age" the liners for a more authentic appearance if you like.
Answered by:
Collin C. - NFI Master Hearth Professional
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Amandafrom Moncks Corner, SC asked:
Is it necessary to use the liners or are they for cosmetic use only?
Any unit that requires liners as part of the design will include them as standard. All other models that offer them as an accessory will be purely for cosmetic purposes.
Answered by:
Collin C. - NFI Master Hearth Professional
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Larryfrom Ansonia, CT asked:
Can ceramic refractory panels be used in a pellet stove?
Ceramic refractory panels are only suitable for installation in a gas fireplace. Any biomass type of fireplace or stove will overheat the panels and cause them to deteriorate rapidly.
Answered by:
Collin C. - NFI Master Hearth Professional
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Rodfrom Denver, CO asked:
How do you install the brick panels?
Most of the brick liner panels are held in place by metal retaining brackets at the top of the fireplace. The rear panel will need to be positioned first, then the side panels slide into position against the rear panel, holding it upright. The side panels are then held in place by installing the metal "L" brackets at the top of the liner. If your unit has existing panels, the brackets can be reused, although many liner kits will come with new brackets as well.
Answered by:
Collin C. - NFI Master Hearth Professional
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Dawnfrom asked:
Is the standard firebrick liner a painted finish or ceramic? What is it made of?
Conventional refractory brick liners are manufactured from a combination of refractory cement, sodium silicate, and other reinforcing materials. There is no finishing paint or other materials added to most of these liners and they dry to a standard concrete gray color.
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address (info@efireplacestore.com) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
Fireplace refractory panels and fireplace liners, also known as a fireplace wall or fireplace panels, offer a simple and cost-effective way to enhance the appearance of your hearth. Our selection includes accessories compatible with all of the most popular fireplace brands, including Vanguard, Empire, and Monessen. If you need to replace a fireplace liner or fireplace brick, eFireplaceStore technicians can help you find exactly what you need. We also carry the very popular replacement refractory fireplace panels by Hargrove that fits most brands of fireplaces.
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