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    Infratech Comfort

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    Infratech Comfort Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    2 Questions & 2 Answers
    Susan J
    from Los Angeles asked:
    December 14, 2020
    Do the heaters need a 220 electrical box?
    1 Answer
    Some heaters will run off of 110 volt AC power, while others require 220 volt AC power.
    Submitted by: Aaron D. on December 15, 2020

    Cam
    from Mesa, AZ asked:
    January 20, 2020
    Can Infratech patio heaters be hung by chains from a ceiling?
    1 Answer
    Yes, with certain clearance requirements.  Please see an example from one Infratech model's installation instructions: These models may be chain or bracket mounted to any ceiling or horizontal surface. Installation must be such that 18" (45.7cm) minimum clearance is maintained around the heater on all four sides and 36" (91.4cm) directly in front. A minimum of 6" (15.24cm) of clearance provided by mounting brackets is required behind the plane of the face.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 21, 2020

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