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    EverWarm Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    4 Questions & 4 Answers
    from Sequim, WA asked:
    October 17, 2020
    Do you have electric fireplace inserts?
    1 Answer
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 19, 2020

    Dawn G.
    from Crossville, TN asked:
    November 3, 2019
    Can I add a fan/blower to everwarm ewlct30r unit?
    1 Answer
    Since the part number provided is for a log set, a blower may not be added to the log set alone.
    Submitted by: Will M. on November 5, 2019

    from Kentucky asked:
    October 14, 2019
    Are parts available for Everwarm brand electric wall heaters that are about 40 years old?
    1 Answer
    Unfortunately, no.
    Submitted by: Will M. on October 15, 2019

    Tom C.
    from Travelers Rest, SC asked:
    October 13, 2019
    Our Everwarm gas logs are ignited by a wall-mounted switch.  We have to turn the switch on multiple times before it ignites.  It originally started on the first try.  What could the problem be?
    1 Answer
    If the switch worked at one point in time without issue, I doubt the issue is actually the switch itself. I recommend disconnecting the switch wires from the two outer terminals on the valve. With the pilot lit and the control knob moved to the On position, touch a jumper wire to the two outer terminals to confirm that the issue isn't a defective switch. If the burner flame ignites without issue after jumping these terminals several times, the switch would be the culprit. If the same issue happens when jumping the two outer terminals with a jumper wire, the thermopile isn't generating sufficient millivoltage to open the main valve plunger. I recommend having the gas log set serviced. 
    Submitted by: Will M. on October 15, 2019

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