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Dimplex Electric Fireplaces
Since 1991, Dimplex has focused on moving the design of the electric fireplace ever forward. From ground breaking products such as the Opti-V and Opti-myst systems, to ever popular linear models, there is truly a Dimplex fireplace for every application. Not satisfied with sticking to traditional backlit electric fireplaces, Dimplex designs are unique and exceedingly lifelike. Add in superior quality and unparalleled customer support and you truly have a winner among electric fireplace manufacturers. It's no wonder they have over 30 patents on Dimplex electric fireplaces to their credit today.
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Dimplex Electric Fireplaces Q&A with the NFI Certified Specialists
* Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
5 Questions &
5 Answers
Sherry M.
from Alpena, MI asked:
November 19, 2019
Can I buy the little fan for a Dimplex air heater?
1 Answer
For individual parts of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 20, 2019
Mike
from CT asked:
October 29, 2019
My fireplace doesn't respond to my remote. However, the remote is functioning. What do I do?
1 Answer
There could be a few issues causing this. It would be best if you were to call our tech department for one of our certified techs to assist you in troubleshooting this, at 800-203-1642 option #5. Please have you make/model and serial number available.
Submitted by:
Owen O.
on October 29, 2019
Connie W.
October 21, 2019
The lights are burning out on my Dimplex Fieldstone Mantel Electric Fireplace 26" Firebox. Where do I get replacement lights?
1 Answer
You may need to replace the bulbs, but it may also be the flicker motor. For further assistance, please call Dimplex directly at 1-888-346-7539 and provide your model number.
Submitted by:
Will M.
on October 22, 2019
Glen
from Texas asked:
October 3, 2019
I purchased a Dimplex model PF 3033, and the remote will only work at 8 ft when I need it to work at 15 ft. Is there a longer-range remote available?
1 Answer
Unfortunately, there is no alternative remote for your fireplace. We apologize for any inconvenience.
Submitted by:
Brennan W.
on October 3, 2019
Richard S
from Hickory Creek TX asked:
March 27, 2018
Does Dimplex still sell the Model NBDF2608 Electric Fireplace, if not what model is a suitable replacement with the correct amp electrical requirements and same measurements?
1 Answer
No they no longer have that model. The closest model they have without going slightly larger then the NBDF2608 is the DFR2551L.
Submitted by:
Owen O.
on March 28, 2018
Customer Images of Dimplex Electric Fireplaces
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