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    Dexen Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Noe B.
    from Spring Valley, CA asked:
    November 8, 2019
    I have a rectangular fire pit patio table that only lights half of the burner. I've cleaned out all lines and tested for leaks, I replaced the regulator, but the flame is very low and it only lights half of the burner. The only thing I could think of is the Valve is clogged. Any thoughts?  
    1 Answer
    Outdoor fire pits that remain uncovered become problematic as insects are attracted to mercaptan, which is an odorant added to both natural gas and liquid propane. I would not assume the issue is with the gas valve and would focus on a clogged burner orifice. If the burner is covered with lava stones or other media, this material will need to only cover the burner tubes enough to conceal the burner. Applying more than 1/2" may create back pressure.
    Submitted by: Will M. on November 8, 2019

    Bill F
    from Tucson, AZ asked:
    March 5, 2019
    How do I get a wiring diagram for the Dexen 6003-v3 and 3v Ignition control unit?
    1 Answer
    The wiring diagram and installation instructions for the Dexen 6003 can be found here.
    Submitted by: Brennan W. on March 6, 2019

    from OH asked:
    January 16, 2019
    Can this be used on a house furnace?
    1 Answer
    These are not meant to be used on a home furnace.
    Submitted by: Brennan W. on January 16, 2019

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