Free shipping
Low Price
secure-order
View Cart
logo

    Acumen

    Have Questions About Acumen?

    Select Type


    Acumen Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    2 Questions & 2 Answers
    Ray
    from Wilmette, IL asked:
    December 15, 2021
    What is the difference between the RCK-K and the RCK-KW?
    1 Answer
    The RCK-K has approximately 18" long wires and the RCK-KW has 9' long wires.
    Submitted by: Devon P. on December 15, 2021

    Beth
    from Nevada asked:
    November 4, 2019
    Acumen 00-002122-00 receiver box flashes red light, though it is working. What does this mean?
    1 Answer
    The receiver could be indicating a low battery; please replace the batteries in the receiver and see if this resolves the issue.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 5, 2019

    Need Help?
    Categories
    Testimonials
    Sign Up for our Newsletter
    test
    +

    Find the Right Gas Logs
    For Your Fireplace

    Gas Log Calculator Gas Log Calculator
    Back to Top
    Sign-up for our Email!
    Enter your email for new arrivals and special offers.