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Monessen Hearth Systems
Monessen is a brand that's dedicated to innovation and safety. Monessen Hearth Systems take placing a fire in your home seriously so when setting up one of their hearth products you can be confident that safety is a priority. Monessen operates under Hearth and Home, the largest hearth manufacturer in the world, which gives them the drive to continually improve and create the best home hearth products you can find anywhere.
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Monessen Q&A with the NFI Certified Specialists
* Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
5 Questions &
5 Answers
Jeff
from Cape May Court House, NJ asked:
December 8, 2019
I have a 15-year-old HVFL24 Ventless Firelog, and the crossover part 59D0077 has detached itself from the lower burner. Need replacement part or component.
1 Answer
This is not a current Monessen model and we do not have any information on it. For further advisement, we recommend contacting the manufacturer directly at 855-225-5448.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on December 9, 2019
Eric G.
from Marietta, GA asked:
December 1, 2019
I have a Monessen Hearth system model number DVB 20 (natural gas) that is 20+yrs old. Pilot light won't stay lit. Should I change out pilot assembly and see if that is the problem? Do you have this part?
1 Answer
We do not have these available, but, yes, a change of pilot assembly may indeed rectify this issue.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on December 2, 2019
Porter
from Middletown, DE asked:
November 18, 2019
I have Monessen model #DV18PMP, serial #T35492, propane gas fireplace. I need an igniter and thermal coupler. Where can I purchase these parts?
1 Answer
This is not a current Monessen model and we cannot advise on the proper parts for it. You may contact HHT, the company that owns all old Monessen parts, at 855-225-5448 for more information.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 20, 2019
Andy
from Niagara Falls, NY asked:
November 4, 2019
What is the standard output I should see across the thermopile?
1 Answer
The normal millivolt output is 25 to 35 millivolts.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 5, 2019
Jerry
from Cincinnati, OH asked:
November 2, 2019
I have a Monessen Natural Blaze NB24N8C natural gas fireplace set that is 5 years old. I am receiving a blinking green light every 2 seconds error code. I believe this code indicates a pilot lockout. I cleaned the flame sensor but that did not help. What part or parts do I need to replace to fix?
1 Answer
It appears you may need a replacement pilot assembly.
Submitted by:
Tyler M. - NFI Master Hearth Professional
on November 4, 2019
