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    Monessen Hearth Systems

    Monessen is a brand that's dedicated to innovation and safety. Monessen Hearth Systems take placing a fire in your home seriously so when setting up one of their hearth products you can be confident that safety is a priority. Monessen operates under Hearth and Home, the largest hearth manufacturer in the world, which gives them the drive to continually improve and create the best home hearth products you can find anywhere.
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    Monessen Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    4 Questions & 4 Answers
    Eric G.
    from Marietta, GA asked:
    December 1, 2019
    I have a Monessen Hearth system model number DVB 20 (natural gas) that is 20+yrs old. Pilot light won't stay lit. Should I change out pilot assembly and see if that is the problem? Do you have this part?
    1 Answer
    We do not have these available, but, yes, a change of pilot assembly may indeed rectify this issue.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 2, 2019

    Porter
    from Middletown, DE asked:
    November 18, 2019
    I have Monessen model #DV18PMP, serial #T35492, propane gas fireplace. I need an igniter and thermal coupler. Where can I purchase these parts?
    1 Answer
    This is not a current Monessen model and we cannot advise on the proper parts for it. You may contact HHT, the company that owns all old Monessen parts, at 855-225-5448 for more information.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 20, 2019

    Andy
    from Niagara Falls, NY asked:
    November 4, 2019
    What is the standard output I should see across the thermopile?
    1 Answer
    The normal millivolt output is 25 to 35 millivolts.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 5, 2019

    Jerry
    from Cincinnati, OH asked:
    November 2, 2019
    I have a Monessen Natural Blaze NB24N8C natural gas fireplace set that is 5 years old. I am receiving a blinking green light every 2 seconds error code. I believe this code indicates a pilot lockout. I cleaned the flame sensor but that did not help.  What part or parts do I need to replace to fix?
    1 Answer
    It appears you may need a replacement pilot assembly.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 4, 2019

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