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    Fireplace Pilot Kits & Parts Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    5 Questions & 5 Answers
    Paul W.
    from Ontario, CAN asked:
    March 16, 2020
    Do you carry a pilot light assembly and/or gas valve unit for a Vermont Castings Majestic RHE32 natural gas fireplace insert?
    1 Answer
    This is not a current Majestic model and we do not have any information on it. For further advisement, we recommend contacting the manufacturer directly.
    Submitted by: Tyler M. - NFI Master Hearth Professional on March 16, 2020

    from Charlotte NC asked:
    December 24, 2019
    I need a pilot assembly and gas valve for a model Superior m# DVR5 CMNS. Do you have any?
    1 Answer
    Unfortunately, we do not carry a replacement pilot assembly that would be appropriate for your unit. We apologize for any inconvenience.  
    Submitted by: Brennan W. on December 24, 2019

    December 11, 2019
    Will a natural gas pilot assembly work on a fireplace where the house has a propane tank gas supply?
    1 Answer
    The answer to this question may be dependent on the model of the hearth appliance; but generally, the pilot orifices at least are different between propane assemblies and their natural gas counterparts.
    Submitted by: Cortney O. on December 11, 2019

    from Rescue, CA asked:
    October 15, 2019
    Can you provide a pilot light part for a Majestic propane fireplace insert model RHE 32, part #10001824?
    1 Answer
    I am sorry, we do not have this part available.
    Submitted by: Tyler M. - NFI Master Hearth Professional on October 16, 2019

    Ray P
    from TACOMA, WA asked:
    January 9, 2018
    I need a gas key, old type Male square about 9/16 ". Would you have one?
    1 Answer
    We will not have a gas key with that measurement and you will most likely need to contact a plumbing supply company since they tend to have non standard items as well.
    Submitted by: Kelsey C. on January 9, 2018

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