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Customer Q&A with Product Specialists

Hallie B. from 312 WestRidge Rd., Joliet, IL. 60431 asked:
How often do you have to replace the fuel?
How often do you have to replace the fuel?
The amount of fuel you would use depends on how often you operate the fireplace. 
Answered by: Aaron D.

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Lawrence H. from Bedford VA> asked:
What has the bigger and better flame, the gel or liquid fuel?
What has the bigger and better flame, the gel or liquid fuel?
This will depend on the model and the capacity of the tray/canisters.
Answered by: Tyler M. - NFI Master Hearth Professional

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Kathleen P. from Cincinnati, OH asked:
Can you "turn them off"? Or does the fuel just have to burn out?
Can you "turn them off"? Or does the fuel just have to burn out?
You can extinguish the flame.
Answered by: Kathy O.

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Tony from Wellington, FL asked:
Is there an advantage of ethanol over gel?
Is there an advantage of ethanol over gel?
While not one and the same, ethanol units and gel fuel models are very similar. There is no clear advantage or disadvantage to one over the other. A key consideration for you would be the access and pricing of local denatured alcohol (for ethanol models) or the appropriate gel fuel canisters for the specific gel model.
Answered by: Tyler M. - NFI Certified Specialist

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About Ethanol Fireplaces

Did you know that an ethanol fireplace is one of the lesser-known fireplaces in the hearth industry? But that doesn't mean they aren't growing in popularity! Thanks to their clean burning, easy installation, and low maintenance, these are quickly becoming a rising star for apartment and tiny home living. Want to to know more? Check out our Ethanol Fireplaces Buyer's Guide for a step-by-step walk-through on determining the best ethanol fireplace for you!

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