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110% Low Price Offer
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When we asked some eFireplaceStore.com customers about their most pressing concerns when selecting gas logs online, the results surprised us. We expected mostly technical questions, but what we heard were statements like "I don't know how to get started," "All of the gas logs look the same," and "I'm afraid that I'll choose the wrong gas logs and I won't be able to use them, or they won't work right." After considering our customers' concerns, we decided the best approach was to provide a simple, straightforward walkthrough to take the guesswork out of choosing the perfect gas fireplace logs. The good news is that if you're reading this, then that walkthrough is what you've found! Let's get started!
Natural Gas or Liquid Propane?
Choosing gas logs for your home is simple, and many customers already have a fuel source in mind when shopping. However, for those who don't, let's look at the good and bad points of each fuel used with most gas logs: natural gas or liquid propane.
Lighter than air, dissipates into atmosphere after combustion
If your home already has appliances like a natural gas water heater or oven, natural gas logs will probably be an easy choice as your home already uses natural gas.
With over 13 years in the industry, Collin is a National Fireplace Institute (NFI) certified technician and managed content for the eFireplacestore and eCanopy brands. He has achieved the highest NFI certification possible as a Master Hearth Professional and is certified in all three hearth appliance fields: wood, gas, and pellet. With experience with sales and in-field installations, his expertise shines through his technical knowledge and way with words.
When you buy online, who do you call for repairs and warranty questions?
You would have to source a technician locally for repairs. If you purchased the unit through us, you could contact us for warranty claims or questions. You would typically be able to reach out to your dealer with any warranty inquiries, whether online or in a brick-and-mortar store.Â
Answered by:
Cody S.
on Oct 31, 2024
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Jeanne R. from Kans city asked:
Can I throw a real log on top?
No, wood logs should never be added to a gas log set.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Bobbie P. from Muskegon MI asked:
I have a gas log fireplace now with a chimney. What do I need to do to change this to a vent-free set?
A professional inspection of the current fireplace should be performed, and an evaluation done to determine if a vent-free log set can be installed into your current appliance.
Answered by:
Aaron D.
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P.l. D. from Florida & Alabama (Have same in both houses) asked:
Are there any vent free gas logs that do not produce any heat?
No, vent free gas logs of any nature will always produce some form of heat. The only such item that could potentially not create heat are electric log sets. Electric log sets are designed to not produce real fire but rather a simulation of fire.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Rick F. from San Jose, CA asked:
Are vented gas log sets rated for heat output? Where can I find the heat output rating on different manufacturers? Are there better heat output-rated manufacturers?
Vented gas log sets are primarily decorative and are not designed to provide supplemental heat. Whatever the BTU rating, the vast majority of the heat generated will escape straight up the flue in the fireplace.Â
Answered by:
Tyler M. - NFI Master Hearth Professional
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Taryn M. from Buffalo,NY asked:
I purchased a ventless fireplace to use outside. Can I use vented gas fire logs since there is an open front and not in an enclosed space?
No, we would still recommend an outdoor ventless gas log set, as you will want the burner to be stainless steel and the valve/control to be listed for use outdoors.
Answered by:
Tyler M. - NFI Master Hearth Professional
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M G. asked:
I have changed from propane to natural gas - can I change the vented logs I have?
This will depend on the manufacturer and model information of your burner or fireplace unit.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Joanna D. from Auburn, AL asked:
Can you use ventless logs in a regular vented fireplace with the vent open to let the heat out when used during warmer times for ambiance only?
Yes, provided the chimney is in good condition.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Carol W. from Nacogdoches, TX asked:
Who can install them??
Typically, you can contact a local plumbing company of heating/air-conditioning company for assistance finding a gas technician who can install a gas log set.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Tom from Wisconsin asked:
Do gas logs require that a brick chimney have a stainless liner?
Gas logs require that the chimney meet NFPA 211 standards for a functioning fireplace chimney.
Answered by:
Aaron D.
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Linda S. from West Hartford, CT asked:
What else is needed with the purchase of a gas ventless log set, just a remote?
Our ventless gas log sets include the burner and logs, but not all of these have the option to add a remote control, and some of them have a remote control included.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Steven W. from Oregon asked:
On an episode of This Old House, they had a cone fireplace with a burner insert. They said it could be used as a burner unit or could also burn firewood. Is it possible to add such a burner to an existing wood-burning stove?
That would be a Malm Fireplace. We do not carry any such burners to covert standard wood stoves.
Answered by:
Owen O.
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Mike B. from Colleyville asked:
I have a newly installed Marquis Series fireplace, model MARQ36IN. Can I purchase a different log set for this unit?
We do not list this model in our inventory, so we cannot advise on parts for it. We apologize for the inconvenience.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Hubert L. from Oak Island north carolina 28465 asked:
Can I install your logs and double burners in my old Heat and Glow vented fireplace, or do I need to remove the whole unit and install fire brick and then put your burners and logs in it?
Decorative gas logs must be installed in a functioning wood-burning firebox. They would not be allowed in the type of fireplace you have.
Answered by:
Brian L.
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Connie S. from Kennesaw GA asked:
My mother has a nice looking brand new set of propane logs that I would like to use in my vented gas fireplace. Can I use just the logs with some adjustments (professionally done of course) to our current burner?
No, for a new log set you would also need to get the burner that is made for the particular logs. Our log sets are sold as complete kits with the log set, burner, and grate, plus a pilot kit (valve/pilot) in some cases.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Alma W. from 24382 asked:
I have vented logs but my fireplace damper doesn't completely close. Can I put insulation to close it off, if so what kind?
If you have vented gas logs, please leave the damper open as operating a vented gas log set with the damper closed will result in death from carbon monoxide.
Answered by:
Will M.
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Catherine L. from Guyton ga asked:
If I have a vented fireplace set of logs, can I just change the logs to a ventless set of logs and not change the burner or do I have to change all of it?
You would need to change the whole set.
Answered by:
Owen O.
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Jim from Ohio asked:
My existing logs are wired to a wall thermostat. Do you have any ventless for natural gas that would be compatible with my existing setup?
Yes, we offer many sets that can also be wired that way.
Answered by:
Owen O.
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Kimberly T. from 35042 asked:
Can you have the red embers at the base of the logs with propane ventless logs?
Yes, select ventless gas log sets will also include glowing embers. These will be shown in the photos of the various gas log sets.Â
Answered by:
Tyler M. - NFI Master Hearth Professional
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Joel C. from Alabaster. Al asked:
I have wood burning fireplace with a working flue which can be opened or closed, I want to install vent free gas logs. Are there any special steps that need to be taken to keep the heat from going up the chimney?
You should thoroughly clean the interior of the fireplace opening prior to installing a ventless system, but closing the damper should prevent excessive heat loss.Â
Answered by:
Will M.
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Dennis G. from Northville MI asked:
Does the ventless gas logs come with a grate?
If you buy a Vent free log SET, and not the logs only, it would come with the grate and burner as well, Yes
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address ([email protected]) to your email whitelist or address book.
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