Good Product, Fast Shipping, Satisfied Customer
I ordered 2 boxes of 9 bricks. They were shipped quickly and arrived on time. The box they came in showed obvious external damage. Upon inspection, one box of nine was fine. The other box had 5 of the bricks broken. I used the website form to explain what I received. A quick response from the vendor asked for pictures of the problem. I sent them in and the next day I received an email stating they would send a replacement box of bricks. Within a week, I had a replacement box of bricks and they were fine. Overall: very good customer service. I would use them again. My fireplace is glowing again!
Good product.
Fast shipping.
Good customer service.
None.