eFireplaceStoreSecurity
We understand and share your concern about security and privacy. It is reassuring to know that it is statistically safer to use your credit card on the web than to use it in a store or restaurant. The information that you provide when placing an order with us (e.g. your name, address, and credit card information) is secure. It cannot be read or tampered with during transmission.eFireplaceStore.com is hosted by Yahoo! Store on its secure servers and
our orders
are processed using their shopping cart. Our checkout process uses
industry
standard SSL (Secure Socket Layer) technology to encrypt and scramble
all
personal information including your name, address, and credit card
information
so that it may not be read by others as it travels over the Internet.
Secure
Socket Layer encryption is employed during checkout when the URL in
browsers,
such as Microsoft Internet Explorer and Netscape Navigator, changes from
"http" to "https". The "s" indicates that you are
in a secure area. Your browser may also show a pop-up window when you
are here.
For your security, we authorize your credit card after we obtain
confirmation
that your card is a valid number and has not been reported lost or
stolen. We
also verify that the "Bill To" address matches the address on the
credit card used. It is not uncommon for a request for credit card
authorization
to fail at times. We will contact you if we experience such difficulties
and you
may wish to provide another credit card.
Email is not encrypted so please do not transmit your credit card number
via
e-mail.
Under the Fair Credit Billing Act, the maximum amount that your bank can
require
you pay for any fraudulent charge on your credit card is up to $50.
Notify your
credit card company immediately should you ever suspect a fraudulent
charge on
your credit card as you would for any other unauthorized charge.
eFireplaceStore Privacy Policy
eFireplaceStore.com is hosted by Yahoo! Store. Yahoo! hosts the store
pages,
ordering system, and the order data. Yahoo! automatically collects order
information but may only use this information in the aggregate. If you
accessed
this store through Yahoo! Shopping, Yahoo! also automatically collects
information about your shopping experience. Please see the Yahoo!
Privacy Policy
for more information about how Yahoo! uses this information.
We will never sell, trade, or rent any customer or gift recipient e-mail
address
or personal information to any third party. Nor will we share this
information
with any third party except to the extent necessary to fulfill an order
or when
the outside party is strictly acting on our behalf with no independent
right to
use the information we provide. We may provide aggregate statistics
about our
customers, sales, traffic patterns, and related site information to
certain
reputable third party vendors but these statistics will not include any
identifying personal information. We may disclose personal information
in the
event that if we are required by law however. Accordingly, you authorize
us to
disclose any and all information about you to law enforcement or other
governmental official as we deem necessary or appropriate with any
investigation
of fraud, intellectual property infringements, piracy, or other unlawful
activity that is illegal and that may expose us to legal liability.
Our order form collects customer contact information such as name,
address,
e-mail address, telephone number, and credit card financial information
needed
to process and bill an order. We take numerous precautions to protect
customer
information and the sensitive information that is submitted to us is
protected
both online and offline.
The contact information is necessary to personalize and send information
about
orders to our customers, to fulfill and notify you of delivery, and to
get in
touch with you if necessary for customer service or questions about an
order. We
may also use customer information and the Internet Protocol (IP) address
used to
connect your computer to the Internet to improve the content of our
site, to
improve your shopping experience, and for marketing and promotional
purposes.
We also collect contact information about gift recipients to ensure
correct gift
delivery. We may send special offers and information about new items or
features
to our valued customers and gift recipients from time to time. The
recipient may
always opt out of receiving future mailings.
Customers may join our mailing list by choosing to register on our home
page or
during the checkout process. You can contact us to unsubscribe and we
will
remove your name and e-mail address from any future mailings. A page of
our site
is forwarded to the specified e-mail recipient only when you use the
Refer-a-Friend feature on our site.
eFireplaceStore.com does not use cookies to track customer movement on our
site.
However, Yahoo! uses cookies to facilitate the checkout process. Please
see the
Yahoo! Privacy Policy. You may still make purchases at our site if you
have set
your browser to disable cookies but functionality may be limited.
eFireplaceStore.com reserves the right to refuse a sale at any time for any reason.