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Customer Q&A with Product Specialists

Judy M. from Forrest City, AR asked:
I no longer want to use my fireplace unless I get unvented gas logs. What kind of cover do I need to stop heat loss?
I no longer want to use my fireplace unless I get unvented gas logs. What kind of cover do I need to stop heat loss?
Installation of an unvented/vent-free gas log set would call for the existing woodburning fireplace's damper to be closed - this is the same method used to prevent heat loss when the fireplace (as a woodburning unit) is not in use.
Answered by: Tyler M. - NFI Master Hearth Professional

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Kky from Mankato, MN asked:
I'm looking for a chimney "surround" grate.  I don't know what they're called, but they were used in old houses year's ago. It surrounded the chimney by the ceiling and when the stove pipe came up to the second story, around the pipe on the floor.
I'm looking for a chimney "surround" grate. I don't know what they're called, but they were used in old houses year's ago. It surrounded the chimney by the ceiling and when the stove pipe came up to the second story, around the pipe on the floor.
While you may need to provide an image for us to confirm what you are referring to, chimney manufacturers currently use a Square or Round ceiling support box that must be installed at ceiling level to transition from single or double wall black stovepipe to solid-insulated class A chimney.
Answered by: Will M.

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About Chimney Plugs & Fireplace Plugs

Keeping your chimney in good working order with quality maintenance and reparative tools, like those in our chimney plug and fireplace plug inventory, is highly important. Without efficient maintenance of the damaged portions of your ventilation system, you will risk the buildup of material that could have a toxic effect, in addition to putting productivity at risk. That's why we at eFireplaceStore make it our business to address this need with these high-quality items. Don't let the deterioration of your chimney become an inevitable outcome. We're here to make it that much easier to accomplish your repair goals and more.