Free shipping
Low Price
View Cart

    Contact Us - eFireplaceStore.com

    Have Questions? We Have Answers

    Our contact information is as follows:

    5680 E. Shelby Drive
    Memphis, TN 38141

    For customer service:
    Phone: 1-800-203-1642
    or by submitting an inquiry

    * The best way to communicate with us is by submitting an inquiry. We try to respond to your e-mail on the same business day, but no later than 48 hours.

    Our business hours are:

    • Monday thru Friday 8:30 AM to 5:30 PM CST
    • Closed Saturdays and Sundays 
    • Closed on all major holidays

    Let Our Experts Design
    Your Venting System

    Free Venting Design and Quote Free Venting Design and Quote

    Find the Right Gas Logs
    For Your Fireplace

    Gas Log Calculator Gas Log Calculator
    Back to Top
    Sign-up for our Email!
    Enter your email for new arrivals and special offers.