Costway 42 Inch Rectangle Ceramic Top Propane Fire Pit Table
Costway 42 Inch Rectangle Ceramic Top Propane Fire Pit Table
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Customer Q&A with Product Specialists
I understand your Costway 42 Inch Rectangle Ceramic Top Propane Fire Pit Table isn't staying lit. This is a common issue with propane fire pits, and here are some troubleshooting steps that often resolve the problem:
1. **Check Propane Supply:** Ensure your propane tank is full and the valve on the tank is fully open. Sometimes, a low tank or a partially closed valve can prevent the fire pit from staying lit.
2. **Follow Proper Ignition Sequence:** Make sure you are following the correct lighting procedure for your fire pit's electronic ignition system. Generally, you will open the manual shut-off valve, then turn the control knob to the 'HI LIGHT' position while pressing the ignitor button. If it doesn't light within 5 seconds, turn off the gas, wait one minute for gas to clear, and try again. Detailed instructions can be found in the Installation Guide.
3. **Inspect and Clean the Thermocouple:** The thermocouple is a safety device that senses the pilot flame. If it's dirty or has a poor connection, it may not recognize the flame, causing the gas supply to shut off. You can try carefully cleaning the thermocouple with a piece of emery cloth or high-grit sandpaper. Also, check the connection point between the thermocouple lead and the gas valve, as loosening and cleaning this connection can often make a difference.
4. **Clear Debris:** Ensure there is no debris, such as leaves or dirt, obstructing the burner or the thermocouple. Regularly cleaning your fire pit can help prevent such issues.
If these steps do not resolve the issue, please refer to your Installation Guide for further troubleshooting, or consider contacting the manufacturer for assistance.
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