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Dimplex 23 Inch Standard Log Set Electric Fireplace Insert

Dimplex 23 Inch Standard Log Set Electric Fireplace Insert

$306
25
Was $379.99
Save $73.74 (19%)
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Product Details

Manufacturer: Dimplex
Dimplex Part Numbers: DFI2309
Item Number: DIM-DFI2309
UPC: 781052038677
For the past 30 years, Dimplex has been a leading manufacturer of electric heating solutions. This company has lead innovation for years to bring you this Dimplex 23 Inch Standard Log Set Electric Fireplace Insert. Built to last and stylish to boot, you'll find your home aesthetic is brought to another level all thanks to Dimplex.

Customer Q&A with Product Specialists

Patrick B. from Daphne Alabama asked:
Is this product returnable?
Is this product returnable?
Yes, the Dimplex 23 Inch Standard Log Set Electric Fireplace Insert is returnable, subject to eFireplaceStore's return policy. To initiate a return, you must request a return authorization via their Online Returns Form within 30 days of receipt. The product must be unused and in its original packaging. Please be aware that the refund will be reduced by the outbound shipping costs eFireplaceStore incurred and a restocking fee. You will also be responsible for return shipping expenses. If your order qualified for free or discounted shipping, the original shipping cost will not be reimbursed. Refunds are processed once the returned item is verified as being in good, resalable condition by the warehouse. Items that are defective or damaged will be handled through the warranty or a carrier claim process, rather than a standard return.
Answered by: Tyler M. on Feb 26, 2026

Helpful?

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Larry from Jamestown Ky. asked:
Can this be upgraded with LED lights?
Can this be upgraded with LED lights?
No, but click here to view the unit that uses LED lights.
Answered by: Kathy O.

Helpful?

0
Rosendo C. from 1512 Mulford St asked:
How do you clean dust from the logs?
How do you clean dust from the logs?
A can of compressed air can be used to clean dust off the logs on this insert.
Answered by: Tyler M.

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0
Jonny from Burbank, CA asked:
What are the minimum install dimensions?
What are the minimum install dimensions?

It must be installed in an opening with the minimum dimensions of 24 inches (61 cm) wide (front and rear), 21.5 inches (54.6 cm) high, and 12 inches (30.5 cm) deep.



Answered by: Tyler M.

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Customer Reviews

Dimplex 23 Inch Standard Log Set Electric Fireplace Insert
Star - 1 Star - 2 Star - 3 Star - 4 Star - 5
By Cecilia
Verified Buyer Check Mark Verified Buyer

Superior Customer Service

We purchased this insert for our wood burning fireplace it arrived damaged and from our first request for placing a warranty claim the customer service department kept us in the loop regarding the status of our claim. We did receive the replacement glass that was damaged during shipping and are pleased with the insert, it’s look and the ease of setup.

Pros

Insert fit perfectly into our fireplace opening, it was easy to install and the look of a burning fire is pleasing.

Cons

Would have like a more powerful heating element.
5.0
Star - 1 Star - 2 Star - 3 Star - 4 Star - 5
1 Reviews
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