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    Dimplex Fireplace Accessories

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    Dimplex Fireplace Accessories Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    4 Questions & 4 Answers
    Ron
    from Wayne, MI asked:
    December 19, 2019
    Where can I find a Dimplex remote control replacement?
    1 Answer
    For individual parts of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 19, 2019

    Cathy
    from Virginia Beach, VA asked:
    December 6, 2019
    Can the brass trim above the glass door on the Optiflame electric fireplace, serial # 17304D14 09 be removed? Is the glass door necessary when there are screens that can be pulled together behind the glass?
    1 Answer
    We can only reference the installation instructions. For details on the installation and operation of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
    Submitted by: Tyler M. - NFI Master Hearth Professional on December 6, 2019

    Marty
    from Augusta, GA asked:
    November 20, 2019
    Where can I get Model 47-1010-T remotes?
    1 Answer
    For individual parts of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 20, 2019

    Ken
    from NJ asked:
    September 27, 2019
    Is the bulb for DM12309 replaceable, and if so where can I find one?
    1 Answer
    They are replaceable and can be purchased locally.  
    Submitted by: Kathy O. on September 30, 2019

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