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Dimplex Fireplace Accessories

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Customer Q&A with Product Specialists

Ron V. from Tampa FL. asked:
I have a Dimplex model XHD26L RV insert and need a front glass panel. Can you help?
I have a Dimplex model XHD26L RV insert and need a front glass panel. Can you help?
We do not stock replacement parts for Dimplex units. Please contact the manufacturer directly at 888-346-7539 for assistance. We apologize for any inconvenience.
Answered by: Tyler M. on Jan 20, 2026

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Ron from wayne, mi. asked:
Where can I find a Dimplex remote control replacement?
Where can I find a Dimplex remote control replacement?
For individual parts of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
Answered by: Tyler M. - NFI Master Hearth Professional

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Cathy from Virginia Beach, VA asked:
Can the brass trim above the glass door on the Optiflame electric fireplace, serial # 17304D14 09 be removed? Is the glass door necessary when there are screens that can be pulled together behind the glass?
Can the brass trim above the glass door on the Optiflame electric fireplace, serial # 17304D14 09 be removed? Is the glass door necessary when there are screens that can be pulled together behind the glass?
We can only reference the installation instructions. For details on the installation and operation of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
Answered by: Tyler M. - NFI Master Hearth Professional

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Marty from Augusta GA asked:
Where can I get Model 47-1010-T remotes?
Where can I get Model 47-1010-T remotes?
For individual parts of Dimplex models, we recommend contacting the manufacturer directly at 888-346-7539.
Answered by: Tyler M. - NFI Master Hearth Professional

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