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Customer Q&A with Product Specialists

Phil from Mill Valley, Ca asked:
How do I connect a single wall flue vent pipe from my water heater to a Type B (double-walled) vent pipe, which passes through a steel fire stop plate and my garage wall to connect with an external single wall flue vent pipe that goes up the side of my ho
How do I connect a single wall flue vent pipe from my water heater to a Type B (double-walled) vent pipe, which passes through a steel fire stop plate and my garage wall to connect with an external single wall flue vent pipe that goes up the side of my ho
Most appliances such as your water heater require a continuous connection of double-wall type B gas vent from the unit's flue collar to the termination. Please consult your installation manual for reference.
Answered by: Tyler M. - NFI Master Hearth Professional

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Richard E. from Maine asked:
I am preparing to purchase DuraVent PelletVent Pro, and I see one product listed simply as DuraVent PelletVent. Is this compatible with the DuraVent PelletVent Pro?
I am preparing to purchase DuraVent PelletVent Pro, and I see one product listed simply as DuraVent PelletVent. Is this compatible with the DuraVent PelletVent Pro?
Hi Richard, DuraVent PelletVent and PelletVent Pro are distinct venting systems and are not interchangeable. Components from the PVL (PelletVent) and PVP (PelletVent Pro) lines cannot be connected or mixed within the same vent run. Therefore, the pipe listed as DuraVent PelletVent will not connect to the PelletVent Pro system you intend to purchase.

The two lines differ in construction and fuel rating. PelletVent Pro is a double-wall, air-insulated system featuring a 444 stainless steel inner wall and a laser-welded galvalume or black outer wall. It is rated for wood pellets, corn, cherry pits, soybeans, other biofuels, and oil. The PelletVent PVL system is rated exclusively for hardwood pellets. Both lines are available in 3-inch and 4-inch inner diameters.

For a PelletVent Pro installation, every component in the vent run, including pipes, elbows, tees, caps, and adapters, must be a PelletVent Pro part. You can explore the pellet systems we offer on our Pellet Stove Pipe and Venting page, and view the complete DuraVent lineup on our DuraVent Chimney Products page.

If you would like us to assemble a complete itemized parts list for your installation, please reply with the make and model of your pellet stove, a brief description of the vent route, and your shipping zip code, or submit our Chimney Pipe Quote Form.
Answered by: Kathy O. on Jul 17, 2026

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Philip C. from Brick, NJ 08723 asked:
I have a customer with a Lennox-MPD4540CNM-B fireplace that currently terminates horizontally through the rear. The customer needs to raise the termination cap as it exits onto a walkway. They would like to cap the rear exhaust port, open the top port, add 12 inches of vertical pipe, a 90-degree elbow, and approximately 30 inches of horizontal pipe to the termination cap. The wall has not yet been opened, and we assume the fireplace has both rear and top openings. Please advise on: 1. If this configuration is possible. 2. What specific parts are required. 3. If these parts can be supplied. I recall a similar installation with a Superior unit previously.
I have a customer with a Lennox-MPD4540CNM-B fireplace that currently terminates horizontally through the rear. The customer needs to raise the termination cap as it exits onto a walkway. They would like to cap the rear exhaust port, open the top port, add 12 inches of vertical pipe, a 90-degree elbow, and approximately 30 inches of horizontal pipe to the termination cap. The wall has not yet been opened, and we assume the fireplace has both rear and top openings. Please advise on: 1. If this configuration is possible. 2. What specific parts are required. 3. If these parts can be supplied. I recall a similar installation with a Superior unit previously.
As this is not a current model, we cannot provide specific advice on the proper venting components for it. For more information, please contact IHP, the company that now manages all old Lennox parts, at 866-328-4537.
Answered by: Tyler M. on Mar 30, 2026

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Barb from Southern Maryland asked:
Do you sell an adapter to connect Duravent double wall stove pipe to single wall pipe ?
Do you sell an adapter to connect Duravent double wall stove pipe to single wall pipe ?
No, if you are using the DuraVent DVL double-wall black stovepipe, that pipe is not intended to be combined with single-wall pipe.
Answered by: Tyler M. - NFI Master Hearth Professional

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