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Majestic Fireplace Parts & Accessories

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Customer Q&A with Product Specialists

Mary Z. from IA asked:
Do you have an outside vent cover for my Majestic fireplace? The existing one was damaged in a hail storm. I specifically need the metal piece that goes on top of the vent.
Do you have an outside vent cover for my Majestic fireplace? The existing one was damaged in a hail storm. I specifically need the metal piece that goes on top of the vent.
Termination caps are not universal; they are specifically designed to be paired with the manufacturer-approved venting used during the original installation to ensure safety and proper function. To help you find the correct Original Equipment Manufacturer (OEM) part, please provide the make and exact model number of your Majestic fireplace. This information is typically located on the data plate of the appliance itself, not on the existing cap. Once we have that, we can cross-reference it and identify the appropriate replacement for you.
Answered by: Tyler M. on Jul 08, 2026

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Mark R. from Normal Illinois asked:
I have a Majestic fireplace model RC36. I am looking for the bi-fold fireplace doors and the sliding screens that are behind it. Do you have this in stock?
I have a Majestic fireplace model RC36. I am looking for the bi-fold fireplace doors and the sliding screens that are behind it. Do you have this in stock?
Unfortunately, the doors and screens for this model are no longer available, as they have been discontinued. We apologize for the inconvenience. 
Answered by: Tyler M. - NFI Master Hearth Professional

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Wayne D. from 8174 ritchie highway pasadena md 21122 asked:
Do you sell the Majestic DVT43RN glass only?
Do you sell the Majestic DVT43RN glass only?
The glass for that unit is now obsolete.
Answered by: Kathy O.

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Mike T. from Alvin,Texas asked:
The burner on my model 36LDVTRN will light but after a short period of time it shuts down as well as the pilot goes out. What should I do?
The burner on my model 36LDVTRN will light but after a short period of time it shuts down as well as the pilot goes out. What should I do?
The appliance may need on-site inspection and servicing by a professional technician. The problem you are describing could be related to the thermocouple / thermopile, the main control valve, the venting system, the seal on the front door assembly, or some combination of them all. It is also possible that a routine annual cleaning might resolve the issue.
Answered by: Cortney O.

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