Napoleon Gas Logs
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Napoleon Gas Logs

Napoleon Gas Logs

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Customer Q&A with Product Specialists

George H. from asked:
What are the advantaged of vented gas logs or unvented?
What are the advantaged of vented gas logs or unvented?
For details and pros and cons of each, please see our article, What to Know When Buying Gas Logs.
Answered by: Tyler M. - NFI Master Hearth Professional

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Bonnie from Eden Prairie,Mn asked:
I cracked a log at the base of the Y shape of my Napoleon gas fireplace GD25-N. I can still place it in the fireplace and it holds together fine. Is that okay or will it burn?
I cracked a log at the base of the Y shape of my Napoleon gas fireplace GD25-N. I can still place it in the fireplace and it holds together fine. Is that okay or will it burn?
Yes, if you are able to place the log back into the proper place, it should be OK to keep using.
Answered by: Tyler M. - NFI Master Hearth Professional

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