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    Napoleon Gas Logs

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    Napoleon Gas Logs Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    2 Questions & 2 Answers
    George H.
    January 20, 2020
    What are the advantaged of vented gas logs or unvented?
    1 Answer
    For details and pros and cons of each, please see our article, What to Know When Buying Gas Logs.
    Submitted by: Tyler M. - NFI Master Hearth Professional on January 21, 2020

    Bonnie
    from Eden Prairie, MN asked:
    November 25, 2019

    I cracked a log at the base of the Y shape of my Napoleon gas fireplace GD25-N. I can still place it in the fireplace and it holds together fine. Is that okay or will it burn?

    1 Answer
    Yes, if you are able to place the log back into the proper place, it should be OK to keep using.
    Submitted by: Tyler M. - NFI Master Hearth Professional on November 27, 2019

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