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    Napoleon Stove Parts & Accessories Q&A with the NFI Certified Specialists

    * Please Note: All customer questions are answered by our NFI Certified Specialists free of charge!
    3 Questions & 3 Answers
    Richard M.
    from McMinnville, OR asked:
    October 26, 2020
    I have a Continental CVF36N unvented millivolt system fireplace installed in my home. Is a conversion to adjustable flame control available for this unit?
    1 Answer
    An adjustable flame conversion is not available for your fireplace.
    Submitted by: Brennan W. on October 27, 2020

    from Traverse City, MI asked:
    April 10, 2020
    How do I find out what model Napoleon fireplace insert I have? It is at least 20 years old and 30 inches wide. 
    1 Answer
    Please read this article for help in locating this information. 
    Submitted by: Will M. on April 10, 2020

    from AZ asked:
    November 6, 2017
    I have an EP65 blower for a Napolean 1600C stove. The blower has a thermostatic control. Does that mean that the blower will not come on until the stove reaches a certain temperature?
    1 Answer
    That is correct, the thermostatic switch will wait until the unit is heated up so that it is not pushing cool air into the room. It can take 15-20 minutes before the blower will kick on in some units.
    Submitted by: Kelsey C. on November 6, 2017

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