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What is the difference between the WCT2036 and the WCT3036?
The difference is the WCT2036 has a slightly larger viewing area.
Answered by:
Aaron D.
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20
David B.from Palm Bay Fl. 32909 asked:
I'm planning on building a free-standing wood fireplace on an existing 4" concrete slab. Does there need to be a certain height clearance for the chimney?
Yes, the chimney will need to be at least two feet higher than anything within ten feet of it.
Answered by:
Tyler M. - NFI Master Hearth Professional
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21
Matt B.from Arkansas asked:
I was given an Osburn 2000-I wood-burning insert. I am building a new construction house. Does this unit require an existing masonry fireplace, or can a fireplace installer frame up a new enclosure and use this unit?
The Osburn 2000-I wood-burning insert requires an existing masonry fireplace and chimney for installation. This model cannot be built into a new enclosure or framed in, and it is not approved or listed for use with manufactured chimney pipe.
Answered by:
Tyler M.
on Jun 23, 2026
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Brigitte R.from VT asked:
Do you do repairs on Harmon Woodburning Stoves, specifically regarding the damper and a part for the handle? We are located in Middletown Springs, VT and can be reached at 802-235-2607.
eFireplaceStore is an online retailer and does not offer repair or installation services for wood-burning stoves, nor do we provide parts for the Harmon brand. For repairs or service on your Harmon Woodburning Stove in Middletown Springs, VT, we recommend contacting a local NFI-certified fireplace technician. You can find qualified professionals through organizations such as the National Fireplace Institute (NFI).
Answered by:
Tyler M.
on Jun 22, 2026
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Gustavo Z.from CA asked:
What's the difference between the Superior 50 WRT 4500 series and the Superior 50 ERT 6050 series?
Hello,
It seems there might be a slight typo in your question, as the "Superior 50 ERT 6050 series" is not a recognized model. Based on our product knowledge, it is highly likely you are referring to the **Superior 50 WRT 6050 series**.
The primary difference between the Superior 50 WRT 4500 series and the Superior 50 WRT 6050 series (part of the WRT6000 series) lies in their firebox interior liners.
* The **Superior 50 WRT 4500 series** features standard poured/cast interior liners or refractory panels, typically in stacked or herringbone patterns. * The **Superior 50 WRT 6050 series** (from the WRT6000 series) is distinguished by its 'Mosaic Masonry kiln-fired firebrick liners'. These are constructed with true kiln-fired firebricks that are meticulously hand-grouted at the factory to provide a highly authentic masonry fireplace appearance.
Both series are 50-inch wood-burning fireplaces designed for large applications, featuring a 30-inch tall opening. They both require 12-inch venting and come with a 20-year limited warranty.
The WRT4500 is a traditional factory-built wood fireplace with a standard refractory interior, while the WRT6050 is a higher-end model that uses real masonry-style brick for a more authentic look and heavier construction. They are different platforms, so parts and accessories are not interchangeable.
If you'd like a quote for either of these models or have further questions, please provide your shipping zip code.
Answered by:
Candis H.
on Mar 23, 2026
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William C.from Austin TX asked:
I currently have a gas prefab that is original to the house. It has a metal chimney pipe vertically that exits the house through a stucco chimney. Is there a closed wood-burning insert available to replace it with? What would be my wood-burning options?
The entire fireplace and existing chimney would need to be changed out for this type of replacement.
Answered by:
Aaron D.
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Steve W.from MICHIGAN asked:
Does a wood-burning insert have to be vented straight up or can it be horizontal like a direct vent?
Wood burning appliance need to be vented above the roofline.
Answered by:
Aaron D.
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Garyfrom 66427 asked:
Can you have an ash dump with a high efficiency fireplace?
Most high-efficiency woodburning fireplaces do not offer such an option.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Bob H.from Pittsburgh pa asked:
When installing a 316ti stainless steel flex liner in a clay tile chimney does it need to be insulated?
Insulation is not required on a stainless steel liner, but it is recommended for optimum performance.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Michael B.from Petal MS asked:
How far above the outside of the roof does the stack have to extend and I have a metal roof?
A woodburning fireplace chimney needs to terminate two feet higher than anything within ten feet of the exhaust outlet on the chimney cap.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Barretfrom purcellville va asked:
What are your wood fireplaces that offer blowers? How do I get the rock/stone to match the pictures that go around the fireplace?
The circulating models (with louvers/vents) around the opening/doors can typically accept a blower. Meanwhile, rock/stone veneer is obtained locally; we do not sell these materials.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Francis D.from 28532 asked:
Can I install a vent chimney on the back wall with no windows, or do I have to install a roof chimney?
Any new woodburning fireplace or stove will require a manufactured chimney that must indeed rise to the proper clearance above your roofline.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Carlo F.from hunstville, alabama asked:
Do you sell replacement panels for wood burning fireplaces?
Yes, we have universal refractory panels that you can cut to fit in a manufactured woodburning fireplace.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Paula B.from Baltimore Maryland asked:
How do I measure for a replacement wood burning firebox?
First, please note you will likely need to replace your entire chimney in addition to just the box. For the replacement unit, we would need to know the full available space in the cavity once the current model is removed. This includes the front width, depth, rear width, and height.
Answered by:
Tyler M. - NFI Master Hearth Professional
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Dawn L.from Loyal, Wisconsin asked:
Do you carry fire retardant rugs for in front of a wood-burning fireplace?
Yes, please see our full selection here: Hearth Rugs.
Answered by:
Tyler M. - NFI Master Hearth Professional
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James B.from Western North Caroliner asked:
Is it okay to have a small vertical crack between the back panel and the side panels in a wood-burning pre-fab fireplace?
It is, if the crack is small, say less then the thickness of a quarter. Once you notice cracks you should repair them before they get worse.
Answered by:
Owen O.
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Kevin M.from Liberal, Ks asked:
How do you change blowers on Magestic fireplace?
Specific procedure can vary from one unit to another (even among the Majestic line). But, generally, blowers are replaced through the bottom front louver.
Answered by:
Kevin E. - NFI Certified Fireplace Specialist
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Harlan P.from Houston, TX asked:
I am trying to replace a fireplace and my framing opening is 47 wide x 29 high what do you have that would fit builder grade?
If the framing headed cannot be raised, you will not have any success locating a wood burning fireplace with only 29" as the framing height. If you are trying to avoid removal of tile or stone facing materials that may already be in place, which is recommended when replacing a wood burning fireplace with another wood burning fireplace, one other potential option is removal and replacement of the existing fireplace through an exterior wall.
Answered by:
Will M.
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Ed H.from warren ohio 44484 asked:
i am looking for a pacific energy wood burning zero clearance fire place model number fp 30. do you sell this model?
No, as we are not a Pacific Energy dealer.
Answered by:
eFireplaceStore.com
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Gil P.from Charlotte, NC asked:
The vent for my fireplace has a closing lid that has to be all the way open or closed. therefore when I use the fireplace with it open the majority of the heat goes up the chimney. Is there anything I can do to get the latch to be partly closed so I can h
Unfortunately, no. With wood burning fireplaces, most of the heat will simply be lost up the chimney and the only way to capture some of this heat is with a circulating blower, but this would have had to have been installed during the initial installation of the fireplace.
Answered by:
Will M.
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Judithfrom Tracy City, TN asked:
I would like to put a wood burning fireplace in my home. I have a great room about 20' x 30'. About half of room is kitchen and dining, the other half consists of living room. Would a 36" fireplace be big enough to warm the living room side? Also, I have
Yes, it would be as most heat 1500-3000 square feet.
Answered by:
Owen
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Henryfrom NE asked:
Can tile be installed in front of a fireplace on a wood floor?
Non-combustible material is required in front of a fireplace in most instances and also an ember protector, if required by manufacturer.
Answered by:
Kelsey C.
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Jerryfrom CA asked:
How do the measurements work? How do I measure the insert for replacement?
Any measurements of the fireplace taken prior to removal would be of little use, however, locating the manufacturer and model number from the metal tag located inside of the fireplace opening would allow us to locate the existing framed cavity measurements and, subsequently, a suitable replacement. Please note that replacement of an existing zero clearance fireplace involves removal of any finishing tile or stone currently in place, in addition to partial removal of a wall in order to reveal the stud framing, which may be altered somewhat to accommodate a fireplace with differing dimensions and framing requirements.
Answered by:
Will M.
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Barryfrom Tarpon Springs, FL asked:
I'm trying to buy a house that is screaming for a fireplace. The room I'd put it in has two exterior doors and I would like to place the fireplace where one door is now. What do you have to do to the backside of the fireplace if it is exposed to the eleme
You would enclose the back, so that it is no longer exposed to the outside. They call it building a kick out.
Answered by:
Owen
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Chrisfrom VA asked:
I have an existing pre-fab zero clearance fireplace; would I have to replace my entire chimney piping system to install this unit?
Almost certainly, yes, your existing chimney will need to be entirely replaced.
Answered by:
Tyler M.
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Clarencefrom Palm Springs, CA asked:
What is the smallest wood burning indoor fireplace? Hopefully, it's smaller than 36". Thank you.
Unfortunately, we will not offer any manufactured wood burning fireplaces with opening sizes smaller than 36".
Answered by:
Will M.
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Gerrit V.from Utica, NY asked:
I am looking for fuel that goes into a container that you put under the logs, ignite the fuel, and remove container when logs start to burn.
While we do not have the fuel to sell, most log starters will recommend the use of kerosene for this purpose. This is commonly sold at gas stations or in small bottled quantities at home improvement or hardware stores.
Answered by:
eFireplaceStore
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Brendafrom Mathias, WV asked:
What is the difference between the circulating and the clear face fireplace? Does the clear face circulate the heat?
Circulating models allow for a heat circulating blower to be installed within the fireplace chassis to aid in pushing heated air out into the living space. Radiant or clean face models do not have provisions to accept a heat circulating blower, as such, they allow for a cleaner installation, but provide strictly radiant heat to the living space during operation.
Answered by:
Chris C.
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Bettyfrom Throckmorton, TX asked:
Can Hackberry wood be burned in a wood burning stove?
When properly seasoned, hackberry wood is almost identical to elm and you should expect a similar qualities and heating value. It is considered a good wood to burn overall, but can be prone to rotting. I would not suggest burning this wood as it nears two years of seasoning as this will create creosote and excessive smoke, leaving a dirty stove and creosote-filled chimney. As is the case with all wood for burning, please stack the wood off the ground and cover the top two thirds with a tarp and let this wood sit for at least 6 months prior to burning. I would suggest purchasing a Moisture Meter to ensure that the wood you intend to burn has between 15% and 20% moisture content.
Answered by:
Will M.
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Amandafrom MI asked:
What is the difference between circulating and an all in one circulating fireplace?
A circulating unit will have louvers on the face to increase convection. A fan can also be added to increase circulation. The louvers cannot be covered however. The all in one model uses the same louvers, but they can be covered if they are not used. A circulating unit would be good for a room that is larger than approximately 12 by 12, as it will push the heat further into the room.
Answered by:
eFireplaceStore
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Cynthia J.from Shreveport, LA asked:
What's the best type of wood to use?
It is always best to burn a well seasoned hardwood, as they have higher density and thus provide a higher BTU output. Common species that are good performers are Red Oak, White Oak, Apple, Pear, Locust, Hickory, Beech, and Alder. These species burn slowly and evenly. As a rule, you should avoid softwoods such as Pine, Spruce, and Sycamore. Most species of conifers do not make good firewood. These types actually burn very hot, but the fuel supply burns quickly and releases a good deal of pitch during combustion, requiring more frequent cleaning of the chimney.
Answered by:
Collin C. - NFI Master Hearth Professional
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Alfrom Windsor, ON asked:
Are your wood burning fireplaces CSA (Canadian Standards Approved) approved?
CSA typically only tests and labels gas fired appliances. As such, our wood burning products have not been tested or listed by them. Most of our wood burning products are tested and listed by UL, OMNI, or PFS. Most units also carry an ICC number, which is often required to be accepted by local code enforcement in both Canada and the U.S.
Answered by:
Collin C. - NFI Master Hearth Professional
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Brookefrom NC asked:
What is your return policy?
In regards to wood burning units, any unit purchased can be returned within 30 days of purchase. If the unit must be repacked or reconditioned, a 15% restocking fee will be levied. The original outbound freight will be deducted from your credit. We can help arrange freight return of the unit as well. Return freight cost would be deducted from your credit in that case.
Answered by:
Collin C. - NFI Master Hearth Professional
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Jackfrom Cumming , GA asked:
What is the best bet for function and personality in a finished basement room? Also, how could it be vented?
Either a wood burning or gas fireplace could be used for this application. For a good compromise between efficiency and appearance, a closed combustion wood burning fireplace or direct vent gas fireplace can be used.
Answered by:
Collin C. - NFI Master Hearth Professional
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Bill K.from Temperance, MI asked:
Do all fireplace inserts require a grate?
The use of a grate is completely up to you. Grates do aide in air circulation which can lend to easier starting fires. However, traditional inserts, those full-bodied appliances that are installed into masonry fireplaces, do not normally accept grates.
Thank you for your interest in our products. We've received your question and will get back to you shortly — usually within the hour but always within 1 business day. To ensure you receive our response, please add our email address (info@efireplacestore.com) to your email whitelist or address book.
In the meantime, while we prepare our response, keep an eye on your inbox for an email from us. We'll be sending you our exclusive Buyer's Guide, packed with valuable information to assist you in making the best decision for your needs.
If you have any further questions or need immediate assistance, feel free to reach out to us directly at 1-800-203-1642.
A wood burning fireplace is an iconic image of Americana for many. But how do you know where to start looking for a wood fireplace? Wood burning fireplaces have undergone many changes over the years, and it might be hard to decipher everything you need or want from one. If you need help, read our Wood Burning Fireplaces Buyer's Guide, written by an NFI-certified technician. It will cover everything you need to know about a wood burning fireplace!
