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    Contact Us - eFireplaceStore.com

    Have Questions? We Have Answers


    Our contact information is as follows:

    eFireplaceStore.com
    5680 E. Shelby Drive
    Memphis, TN 38141

    For customer service:
    Phone: 1-800-203-1642
    or by submitting an inquiry

    * The best way to communicate with us is by submitting an inquiry. We try to respond to your e-mail on the same business day, but no later than 48 hours.


    Our business hours are:

    • Monday thru Friday 8:30 AM to 5:30 PM CST
    • Closed Saturdays and Sundays 
    • Closed on all major holidays
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