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Contact Us - eFireplaceStore.com

Have Questions? We Have Answers


Our contact information is as follows:

eFireplaceStore.com
5680 E. Shelby Drive
Memphis, TN 38141

For customer service:
Phone: 1-800-203-1642
or by submitting an inquiry

* The best way to communicate with us is by submitting an inquiry. We try to respond to your e-mail on the same business day, but no later than 48 hours.


Our business hours are:

  • Monday thru Friday 8:30 AM to 5:30 PM CST
  • Closed Saturdays and Sundays 
  • Closed on all major holidays
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