By Gerry from Washington, DC on November 28, 2014
What is the difference between the ANSI certified version and the non certified version vented gas logs?
By Tyler M. on November 28, 2014
Answer:The log sets listed as "ANSI-certified" are shipped with the pilot kit pre-assembled and installed on the G45 burner. This is required by code in some jurisdictions in the US.
By Walter from Marthesville, MO on January 12, 2015
We are looking for a new vent free propane gas fireplace that has a remote. Our measurements 29.5" in the front, 22" in the back, and 15" from back to front. Also, we need this unit to be connected to our existing gas line. What would you suggest?
By eFireplaceStore on January 13, 2015
By Carolyn from White, GA on February 25, 2015
Can these logs be installed with a thermostat and remote control?
By eFireplaceStore on February 25, 2015
By Missy from Los Angeles, CA on December 17, 2016
I have a natural gas log set in an outdoor fireplace. I want to switch it to propane gas. Do you have a kit for propane gas that my plumber can install, so that I don't have to buy a new set of logs?
By Brennan W. on December 19, 2016
Answer:I will be happy to look into this for you. If you could, please provide the manufacturer and model number of your log set.
By Joe from Woodstock, GA on October 19, 2015
I have a wood burning built in stove. I use it as a wood fire place. I do not shut the doors. It works fine. If I take the doors off so it cannot be sealed can I use these Real Fyre Charred Oak vented gas logs?
By eFireplaceStore on October 20, 2015
Answer:As long as there is sufficient space within the combustion chamber, you could technically install a gas line through the outer stove body and install a gas log set. The doors would definitely need to be removed as you are planning, otherwise the gas valve could overheat.
By Bill from Corbin, KY on March 5, 2015
Where do I find the model number of my Modess fireplace?
By Tyler M. on March 6, 2015
Answer:Depending on your unit, there are a few places the manufacturer information may be located. The first location would be a metal plate that is on the left or right side of the smoke shelf bracket, right at the top of the fireplace front opening. The next place would be just on the inside of the opening, behind the fireplace screens on the left or right side. The last location would be in the void space underneath the fireplace floor. This can be accessed either through the front of the unit's louvers or through a removable floor panel underneath the bottom refractory.
By Katie from Virginia on November 9, 2016
Is there a detail comparison of the pilot types? How do you decide which one to get?
By Digette from Alladena, CA on March 18, 2016
What else do I need for a gas fire place? Do the logs come with the metal stand to put them on?
By eFireplaceStore on March 21, 2016
Answer:For an existing fireplace with a gas line already run to the firebox, the Real Fyre log sets will come complete with everything needed to install. This will include the log set, the grate, burner pan, and flexible gas connector. If a set with a pilot assembly is ordered, it will of course come with the necessary fittings as well.