By kitty mobbs from Thermopolis, Wyoming on November 4, 2012
I have a Vermont Casting direct vented gas fireplace free standing. The pilot won't stay on; as soon as I let go of the light button it goes off. Can you help me?
By Tyler M. - Fireplace Specialist on November 5, 2012
Answer:This issue is often the result of a dirty or partially clogged pilot assembly. In order to clean the pilot, the nut that is threaded to the end of the pilot tube will need to be loosened and disconnected from the pilot assembly.
The nut is approximately two inches down from the end of the pilot tube. The tube can then be cleaned out with compressed air and the nut re-tightened.
By Brad from Pillager, MN on October 12, 2016
I'm looking for a low-priced, propane, approximately 36 inches wide, fireplace with a blower. Do you have any recommendations?
By Chris C. on October 13, 2016
I would first suggest the Empire Tahoe Deluxe Direct Vent Propane Fireplace - 36"
, as it is within the builder line of products by Empire. This unit does allow for a heat circulating blower to be installed as an accessory, seen here
. Additionally, Superior offers their line of Merit Series fireplaces, such as the DRT2035
, which also has a blower accessory available for it.
By David Woods from Seattle on January 2, 2013
For a direct vent gas stove, I have room to install either a rear-vented or top-vented stove. Are there advantages to one over the other regarding efficiency?
By Tyler M. - Fireplace Specialist on January 2, 2013
Answer:If feasible, it is preferable to go with a top vent model, which you can then run the vent pipe up a short distance (1-2 feet), then elbow out 90-degrees and terminate on an exterior wall.
By Dan from Somerville, MA on April 21, 2016
I am in the process of designing a 3 condo complex and am interested in featuring gas fireplaces. The one exterior wall on which I would place them is at the front of the house. I am curious what is the lowest possible exterior profile, in other words, I don't wish to see too much piping at front of house. How small can we go?
By Chris C. on April 21, 2016
Many of the direct vent fireplaces by Empire can utilize the Duravent Direct Vent Pro venting, which offers a horizontal round termination cap measuring 11" x 11" seen here
. Once installed, this would be the only component of the venting system exposed to the exterior.
By Helen from Farwell, TX on May 10, 2017
Can these gas fireplaces be used with or be converted to be used with propane?
By Will M. on May 10, 2017
Answer:Most all direct vent gas fireplaces may indeed be converted to a different gas type.
By Rick from Lexington, KY on October 6, 2015
I'm interested in a high quality, direct vent, linear, natural gas fireplace to be installed on an interior wall and to be vented to the side of an exterior wall. What is your recommendation?
By Brennan W. on October 6, 2015
By Patti from Madison, GA on November 4, 2015
How do I determine what size of fireplace and what BTU output I need for my home? I have a 1400 square foot home with ceilings that are standard 8 foot ceilings.
By Chris C. on November 4, 2015
When trying to heat an area of 1,400 square feet, I would suggest a fireplace capable of at least 35,000 BTU or more. As an example, the Empire Tahoe Luxury Direct Vent Natural Gas RF Fireplace
would be one of my first recommendations from the information you have provided so far.
By Bill Werner from Grand Island, NE on January 2, 2013
I have purchased a new 6000CL fireplace and want to vent directly out the back. I have 14 inches from the back of the unit to the outside wall. I have been told locally that the draw is not as good as using the top.
By Tyler M. - Fireplace Specialist on January 3, 2013
Answer:Indeed, a top-vent application that has a one or two foot rise before elbowing 90-degrees through a wall is preferable to a rear-vent. However, in most cases a 14" rear-vent run is perfectly acceptable and should work fine, as the normal maximum straight horizontal run is around 20".
By Renee from Virginia Beach, VA on December 6, 2015
I have a gas ventless gas fireplace and I'm not happy with it. I like the direct vent fireplace but my house is all brick and I was told that I couldn't install a direct vent system through brick. Is this true?
By Will M. on December 7, 2015
Answer:You may absolutely install direct venting through brick. Someone may have been mistaken and confused the requirement for the exhaust vent for a direct vent insert (for existing wood burning fireplaces) to terminate at the top of a masonry chimney, but direct vent fireplaces (that you frame in) allow many configurations for venting.
By Jake from Cincinnati, OH on February 23, 2015
I installed my new direct vent fireplace. Do I need to seal the hole where the thermocouple and thermopile wires come through into the firebox?
By eFireplaceStore on February 24, 2015
Answer:You will indeed. It is a bit odd that this hole is not already sealed, as this is usually done at the factory. However, the holes can easily be sealed with a high temperature RTV sealant, which is commonly available at auto parts and home improvement stores.
By Craig from TN on March 17, 2014
Can I do a basement install with a direct vent LP gas log fireplace?
By Tyler M. - NFI Certified Specialist on March 17, 2014
Answer:Yes, a direct vent fireplace can indeed be installed in a basement. If you are horizontally terminating the venting system, the horizontal termination cap will need to be at least 12" above grade (perhaps more per your local code or the manufacturer). We have snorkel termination caps available to help achieve this clearance, if needed for your application. Please let us know if there is a specific model that you have questions about and we can provide more specific information.
By Candid Arcidy from Bedford, NH on February 19, 2014
I want to replace a wood stove that has an 8" vent collar and want to know if I can replace it with a direct vent fireplace (propane). I prefer wood burning so is there a direct vent fireplace insert for wood?
By Collin C. - NFI Master Hearth Professional on February 19, 2014
Answer:Direct vent fireplace by design are gas burning appliances. The venting system required for them is an aluminum and galvanized steel combination that is not suited for wood burning. Most wood burning appliances do have provisions for a combustion air intake, but it will depend on the model.
By Jennifer from Hilton, NY on January 30, 2017
The attached photo contain the measurements of my current wood fireplace. I would like to install a gas insert. What size do I need to purchase?
By Will M. on January 31, 2017
Were you looking for a direct vent insert or something vent free? Also, did you want to operate the system with a remote? Also, would you like a system featuring a standing or non-standing pilot flame (electronic ignition)? If you would like a remote, would you also like to be able to control the burner flame height? Are you using natural gas or liquid propane? To include the venting, we will need to know the total height of the chimney, measured from the hearth floor (this would only apply to direct vent inserts). Please view our selection of gas inserts here
and please re-attach your hearth measurements when replying to this email. If you need further assistance with this, you may reach me (Will M.) directly at 1-800-203-1642 ext. 404.
By Lee from MI on October 4, 2014
What is the smallest wall natural gas fireplace that you offer?
By eFireplaceStore on October 6, 2014
By Angela from Buffalo, NY on March 3, 2013
I currently have a B vent fireplace. Can I replace it with a direct vent? Do I have to replace the pipe through the roof or use what is there?
By Collin C. - NFI Master Hearth Professional on March 4, 2013
Answer:A B vent type of fireplace certainly can be replaced with a direct vent model. However, the venting system is different. A larger direct vent pipe, usually 7 inches in diameter, must be used. If you have a 9 inch by 9 inch area to contain the pipe, retrofitting to a direct vent fireplace would be fairly easy.
By Tricia from Dallas, Texas on January 3, 2013
We have 2 direct vent fireplaces in our hi-rise condo. We did the break in period burning totally. However , we are still getting a plastic burning smell, especially after about 1 1/2 hours into burning. Why? It smells bad and I feel it is bad for us to smell.
By Collin C. - NFI Master Hearth Professional on January 6, 2013
Answer:Per your description, it sounds as if a component such as a wiring harness or remote receiver may be installed too close to the firebox inner chassis and is overheating. Is this smell coming from both units or just one. Also, what material was used to finish around the fireplaces? Can you see any smoke or a haze in the air when burning the unit?
By Mary from Salisbury, NC on November 13, 2014
I have a vented natural gas fireplace that does not have a blower. There is an outlet under the fireplace. The model # is TC36N by ESA. What type of blower do I need and can we install it ourselves?
By eFireplaceStore on November 14, 2014
Installation of a blower on this model is fairly straight forward. The blower needed is the FMI Rotary Type Fan Blower with Magnetic Attachment
. The blower allows magnetic attachment to the inner bottom cavity of the fireplace and is simply plugged in to the junction box in the same area. A manual switch should already be in place with the unit to control the blower.
By James from Dayton, Ohio on January 24, 2014
We have an existing direct vent fireplace and are looking at replacement options. We do not like the glass front of the direct vent, but also do not want to remove the wall vent and try and match our exterior masonry. Are there options for this type of situation or are we just stuck with trying to match masonry or with a capped off vent?
By Tyler M. - NFI Certified Specialist on January 27, 2014
Answer:The only possible way to keep your existing horizontal termination vent is indeed to get a replacement direct vent fireplace, which of course will have a solid glass front. However, the vent may need to be replaced regardless, as many direct vent models require a specific type of coaxial (pipe-within-a-pipe) vent system. Please reply with your existing manufacturer and model information and we can advise on if re-using what you have in place may be possible.
By Jeff from Elgin, IL on January 19, 2017
I want to purchase and install a Direct Vent fireplace in my soon to be built game room in my basement. 20' X 40' are the dimensions of the room where the fireplace will be located. How many BTUs should I be looking at for the fireplace to adequately heat that size of a room?
By Brennan W. on January 20, 2017
Answer:You will want to use a unit with around 28,000 BTUs.
By Tim from MI on February 8, 2015
I want to replace my Majestic DVT36RN with a minimal amount of adjustments. It is a natural gas fireplace that is vented from the top and gives off 25,000 BTUs. What would you suggest?
By eFireplaceStore on February 9, 2015
By Delinda Zehner from Sugarloaf, Pennsylvania on December 11, 2016
I have a wooden fireplace mantel that the inside opening measures 35 1/4" wide by 36" tall. What is the largest fireplace insert that can be safely used?
By eFireplaceStore on December 12, 2016
Answer:In order to advise, I will need to gather a bit more information. How far does the upper mantel shelf project from the wooden breast board? Also, how far do the decorative columns project from the surrounding face? Please advise when you can.
By Ed Leppek from Bay City, MI on December 1, 2016
I have a Majestic G342N direct vent fireplace with an 8 5/8" x 5" vent. Do you have either pipe that size or an adapter to Duravent 8" x 5" (or an idea what I can do with this)?
By Brennan W. on December 1, 2016
Answer:Unfortunately, we do not carry any pipe or adapters for your unit.
By Joe from Baltimore, MD on April 26, 2015
What is a recommended minimum BTU output for a room that measures approximately 22x24 with the allowance for a stairwell? The room is the lower level of a split foyer home with the front being half below ground and the rear at walk out level, all with a standard 8 foot tall ceiling in place. Will the recommended BTU output be the same with or without a fan?
By Brennan W. on April 27, 2015
Answer:A minimum BTU rating for your space would be in the 17,000 BTU range. The addition of a blower would not affect this rating.
By Pete from MA on February 21, 2016
I am looking to install a natural gas fireplace in my basement. I would need to vent it up to the ceiling (about 5 ft) then horizontally through the joist cavity (about 6 ft). That cavity would be covered with drywall for the last 4 ft. First, is this even possible in a direct vent application, and if so which brand fireplaces would better for this sort of application?
By Will M. on February 22, 2016
Answer:Creating an enclosure with drywall in the fashion you describe would simply reduce your clearances with a situation that is already not ideal for terminating a direct vent fireplace as drywall is considered combustible. Typically, direct venting will have anywhere from a 6 5/8"-8" outer wall with 1" of clearance to the bottom and sides and 3" of clearance at the top, meaning that you would have up to 12 5/8" of height that would need to be maintained to ensure clearances for the horizontal run between the floor joists. Additionally, horizontal runs of direct vent pipe will typically require 1/4" of rise per horizontal foot, meaning that you will need an additional 1.5" of vertical clearance with the horizontal run, so choosing a fireplace that uses 8" outer diameter venting will be out of the question as floor joists are typically 12" and your horizontal run would require 14 1/8" of clearance. Even with the smaller 6 5/8" outer diameter venting, this would require 12 1/8" of clearance height, so the termination you describe will not be possible, unless the floor joists are taller or the horizontal run to the outdoors will be between the first floor and a crawlspace with a cement floor.
By Dottie MacRitchie from Connecticut on November 7, 2012
Which direct vent fireplace has the highest BTU?
By Kevin E. - Fireplace Specialist on November 7, 2012
Answer:The majority of our direct vent fireplaces average heat output between 30,000 and 40,000 BTU, but this output is directly related to size. Output varies for gas type, as well - either natural gas or propane.
By Rachel from Philadelphia, PA on September 4, 2015
When a direct vented fireplace is ventilated outside through a wall as opposed to up through a chimney, will the wall become dirty from the exhaust overtime?
By Will M. on September 4, 2015
Answer:This will not happen with proper installation.
By Verna from Palm Springs, FL on March 22, 2013
I am interested in a direct vent fireplace like the LHD50N from Napoleon. However, I would prefer to run the vent through the existing fireplace/chimney without destroying either one. The top of the existing fireplace is 36". Are there any rear-flue direct vent fireplaces on the market that would allow me to do this? Most that I have seen require close to 4' (from the floor) before a horizontal vent run is made.
By Kevin E. - Fireplace Specialist on March 22, 2013
The only options we would have that would be suitable for your application would be something like our Loft Inserts
. Of course, these do present a smaller viewing area that something like the LHD50.
By Ray from NC on January 22, 2016
Can I upgrade my interior workings on a VCasting 36CFDVPI fireplace unit? Right now it says that it has an output of 21,000 BTUs but I want to upgrade it to 33,000 BTUs.
By Will M. on January 22, 2016
Answer:Unfortunately, a conversion of this type is not allowed.
By Pat from OR on December 30, 2015
Do all of these Direct vent fireplaces meet Oregon code?
By Will M. on December 30, 2015
Answer:As both statewide and local code will vary widely, it is always best to contact your local code office as we do not keep up with the vast and varying nationwide code requirements. The direct vent gas fireplaces we offer have all been tested to their respective ANSI standard.
By Dennis from Carterville, IL on October 1, 2016
Does the DVD 36 fp30p vent out at the top?
By eFireplaceStore on October 3, 2016
Answer:This unit can be vented vertically or horizontally. The flue collar will be reversible and can easily be configured to suit the application.
By Peggy from Holmen, WI on September 29, 2015
We have a Superior direct vent gas fireplace. The vent outside has a tilted vent cover that allows birds to make nests between the cover and the box as well as the pipe that connects to the box. Is there other vent boxes that would prevent this birds from getting into the box?
By Will M. on September 29, 2015
We would need to know the model number of the fireplace in order to see if alternate caps are available, but I would recommend securing installing screen mesh to prevent this from happening. This material can be sourced at a local hardware store. This product
may also work, so long as the dimensions of your cap are suitable.
By James from Murfreesboro, AR on December 12, 2016
Compare direct-vent to vent-less (safety, efficiency, etc ).
By Will M. on December 13, 2016
There is quite a bit of information regarding this topic here.
By Donald from Holyoke, MA on August 17, 2015
We have a direct vent gas fireplace where the vent protrudes from an outside "dog-house". When the fireplace is not being used, cold air comes in all around it. Why is this happening?
By Will M. on August 18, 2015
Answer:It is highly likely that the fireplace "dog house" was not air tight when the fireplace was installed. It may be necessary to remove the siding and seal any cracks that may be allowing cold air to infiltrate the home with fireblocking adhesive and foil tape. With modern construction, the rest of the home is likely to be tightly wrapped and the same guidelines would have needed to be followed when the fireplace was installed. Homes are pressurized and there is a constant exchange of air taking place. If the remainder of the home is tightly sealed while the "dog house" is not, air will be pulled into the home from any gaps in the construction in this area.
By Ed from Murray, KY on June 6, 2014
I am looking for a 36" propane direct vent (top) fireplace in the 30,000 btu range that has a depth of less than 18", has a remote with temperature, a blower all in one package. It would also include a deluxe set of logs with variable flame, back lighting hopefully. What do you have? I am not looking for the highest price fireplace on the market. What I am looking for is a high quality, excellent warranty for a reasonable price. What do you have?
I am going to use it for ambiance most of the time, however if we have an ice storm in winter I can be without electricity for a couple of weeks and the fireplace would be my primary heat source.
By Tyler M. on June 9, 2014
By Wanda from Madison, IN on January 13, 2015
I have a regular fireplace with a chimney in the middle of the house. I currently have gas logs but would like to go to a direct vent unit. Is this possible?
By Kevin E. on January 13, 2015
Indeed, it is. Direct vent inserts exist for this exact purpose. Depending on your dimensions, something like our Empire Innsbrook
might work well for you.
By Craig from TN on March 31, 2015
What does direct vent mean?
By Brennan W. on March 31, 2015
Answer:Direct vent means that the unit has a closed glass front, and the venting for the unit is double walled. The inner pipe exhausts flue gases while the outer pipe draws in air for combustion.
By Lois Tate from Lake Orion, MI on December 30, 2012
I have a direct vent fireplace with no owners manual. I have model no. DVD 32FP30N-1. It is 34" wide by 31" high. Can you help me?
By Tyler M. - Fireplace Specialist on December 31, 2012
By Amanda from Charlotte, NC on April 29, 2014
We are interested in adding a direct vent fireplace to an exterior wall of our home. We would like to vent it up through a faux chimney, for curb appeal. (It is on the front of our home, so I don't want a vent sticking straight out through the wall.) Is there a minimum height requirement for the chimney, as there is with a standard vented gas log set, or wood burning? Or does the vent just need to clear the top of the chimney, regardless of the height above the roofline?
By Collin C. - NFI Master Hearth Professional on April 29, 2014
Answer:Direct vent fireplaces require much less vent clearance than standard wood burning or B-vent units. For instance, the vent piping needs only to extend 12 inches beyond a roof that has a pitch of up to 6/12. If you would like to supply the exact roof pitch on the front of your home, I will be happy to advise on the minimum amount of vent pipe that is needed.
By Scott from Philadelphia, PA on October 7, 2014
I am in the initial stages of looking into gas fireplaces. I have questions about "vented, vent-free, and direct venting" fireplaces. Does a direct vent fireplace burn vented logs, and, if so, do they produce the more normal looking flames? I was under the impression that vented logs needed to have a chimney capable of burning real wood logs. Can they be used in a direct vent fireplace?
By eFireplaceStore on October 8, 2014
Answer:Naturally vented gas logs are the type of vented log set that is installed into an existing masonry fireplace or prefabricated wood burning fireplace. They require a chimney that is in good working order and completely vertical. These log sets typically feature a large realistic flame, but they do not produce much heat and are largely for looks.
Direct vent gas fireplaces will have a sealed combustion chamber, using tempered or ceramic glass. The fireplace will come with a specific log set that must be installed. Like the natural vent logs, a direct vent features a realistic flame pattern, but efficiency is greater and the unit functions as a true supplemental heater. No combustion air is pulled from the room. A coaxial (pipe within a pipe) pulls combustion air from the outdoors and vents exhaust to the outdoors. The venting system can be routed vertically or horizontally.
Vent free fireplaces use a specially engineered burner system and specific log set to ensure a clean burn. These systems do not require a vent of any kind, but they are limited to an output of 40k BTUs. Their very specific log placement lends a less realistic look, as the flames do not directly contact the logs. Vent free appliances create a great deal of supplemental heat, but they do not work well for all applications. People with sensitive noses will likely detect the odor of the burned gas and vent free sets can be an irritant to people with allergies or lung ailments. Vent free appliances also require air from the room for combustion and release moisture back into the room. As such, they work best in larger rooms with high ceilings.
By Maggie from West Bloomfield, MI on April 14, 2013
I need a replacement part for the front part of the refractory hearth for FMI Model # GL4100/P. It is the horseshoe shaped part that goes in the front. I also need the blower kit for this model. Do you stock these parts?
By Chris on April 15, 2013
Answer:After checking with FMI, I was informed that the refractory hearth panel is no longer available through them. He did inform me that the correct blower assembly is indeed still available. The part number for the appropriate blower is VCBK3E.
By John from Stillwater, NY on March 26, 2017
What would make my vented gas fireplace smoke up my siding?
By Will M. on March 27, 2017
Answer:Having a dirty flame could cause sooting to appear on your siding. This would be the case if your burner flame currently has any black tipping and would be rectified with a proper cleaning, which typically involves removing the front glass and any logs and media to vacuum the burner pan.
Of course, this may also be the result of a vinyl siding shield not being used. If this is the case, the vinyl siding will be damaged from excessive heat.
By Marc from Pennsylvania on September 26, 2013
I just hooked up a VCD36" vented gas fireplace. The pilot lights, but the burners do not. The unit was exposed to dust. Could it just be too dirty? The gas flow is good and other units work.
By Collin C. - NFI Master Hearth Professional on September 27, 2013
Answer:It is possible that the pilot assembly may be dirty and preventing millivoltage from allowing the gas valve to open. I recommend blowing out the pilot assembly with compressed air. If that does not work, I am happy to call you to perform further troubleshooting.
By Michael Lulkin from Greenwich, CT on November 2, 2016
I am looking to add a fireplace to a new location in my home. I want to place my large TV above the fireplace, in an alcove to prevent direct heat from hitting the TV. I do not want to TV up extremely high on the wall, and it is important that the TV and fireplace look balanced. I am looking for a long, rectangular fireplace (mirroring the shape of the TV).
By Ramona from San Antonio, Texas on November 3, 2012
Is there a direct vent fireplace that can burn wood as well?
By Tyler M. - Fireplace Specialist on November 5, 2012
Answer:No. All direct vent fireplaces can only be used to burn natural gas or propane.
By Julie from Levittown, PA on November 11, 2013
I have a 36 inch vent free fireplace that I would like to replace with a direct vent fireplace. What do you suggest?
By Tyler M. - NFI Certified Specialist on November 11, 2013
Answer:As you can see on this category page, there are numerous options for a 36" direct vent fireplace. The best way to offer a suggestion would be to figure what your available dimensions will be after your vent-free unit is removed. This way, we can use your framing space to determine which models may be a good fit for a replacement.
By Yolanda from Brookline, NH on September 24, 2016
Can Direct Vent Fireplaces be installed under a regular or transom window?
By eFireplaceStore on September 26, 2016
Answer:Installation below a window is possible, however there must be enough overhead clearance for the vent termination to maintain 12 inches from the termination to the underside of the window.
By Fred from Stamford, CT on October 13, 2013
What is the difference between CDV, DVD, and BVD fireplaces?
By Collin C. - NFI Master Hearth Professional on October 14, 2013
Answer:The BVD series is a unit manufactured by Empire Comfort Systems and is a B-vent model of fireplace. This means that it draws air from the room for combustion and vents exhaust through a aluminum B-vent pipe. These units are largely decorative and offer little supplemental heat.
The DVD series is also an Empire unit and is their basic direct vent design. This model draws air from the outdoors from combustion and is sealed from the room with a pane of tempered glass. The unit can be vented vertically or horizontally and is designed to give supplemental heat.
The CDV series is manufactured by Majestic/Monessen and is similar in build and output to the DVD that is made by Empire. It is also a direct vent unit and offers options to customize its appearance.
By Pam from Barre, VT on September 9, 2014
We would like to buy and have installed a direct vent fireplace to replace a Riannai RHFE 1004 FA heater. The heater was also direct vent, but would a gas fireplace fit where the heater hitched up?
By eFireplaceStore on September 9, 2014
Answer:This Rinnai heater uses a unique venting system that allows the flue collar to be located in any number of positions before passing it through the wall. There is not a reason why you cannot use a direct vent fireplace in the same spot as the heater, however the location of the vent piping will likely be different. At the very least, the hole in the wall will need to be enlarged, as this heater uses a vent pipe that is much smaller than a comparable direct vent fireplace.
By Kim on November 9, 2012
Does a LHD45N Napoleon direct vent gas fireplace need its own electrical circuit? I have the electrician here and he would like to know.
on November 9, 2012
Answer:Yes, the Napoleon LHD45 will require electricity to operate, as it uses it for ignition. There is a battery back-up, however, so you will be able to use this fireplace in the event of a power outage. Please let us know if you have any additional questions.
By Kevin on November 9, 2012
I'm looking to replace an old Majestic fireplace that was capable of burning both wood and gas; this thing is probably 20 years old. We still have the old venting pipe from this system and it's approximately 10-12 inches wide . If I were to install a direct vent system to improve efficiency, would this old pipe still be used? Or the new one run inside it? Or an entirely new exhaust installed?
I'm just trying to get an idea of what my best plan of action is here. I fully intend to have a professional install the new unit, however, and this consideration may change the location of the new unit and effect the cost of materials.
on November 9, 2012
Answer:Most likely, you will need to remove the existing chimney system and replace it with the smaller direct vent piping that will be needed instead. While there are some conversion kits that can adapt an existing wood burning chimney for direct vent purposes, there are no kits that are designed to work with Majestic products.
The option does exist to leave the Class A chimney in position and line the chimney with the direct vent pipe; however the existing chimney system must be perfectly straight and the termination at the top of the chimney will need to be modified with a site built storm collar to cover the extra space between the direct vent pipe and the Class A chimney pipe.
Please let me know if you have any questions about the installation or if I can assist in any other way.
By Yousef on November 9, 2012
I need the price of an Empire Deluxe 42" direct vent natural gas fireplace to be installed at a room corner with duct to outside of building with brick siding.
on November 9, 2012
Answer:We would be happy to send you a quote for these items. Please reply with a shipping address and we will send you a quote as quickly as possible. Also, please advise on any optional accessories you may be interested in, such as a blower, brick liner for the interior of the fireplace, remote control (basic on/off or thermostatic), and anything else you that may interest you. Also, please note whether you want the fireplace to have louvers or if you prefer the flush/smooth face model.
We look forward to your response.
By Dan on November 9, 2012
What is the difference between direct and b-vent?
on November 9, 2012
By Lisa from NY on January 18, 2016
We have a fireplace unit Majestic 36CFDVNV and we are missing a piece that goes along the top above the glass (I believe there is a canopy type piece that was never installed). Can this piece be ordered separately?
By Will M. on January 19, 2016
For replacement parts, please fill out this form.
By Pat from Chicago, IL on November 26, 2014
I have a brick fireplace with an opening of 32 5/16" wide ( brick to brick) and 26 1/2" from the floor to the top metal plate. It has a depth of 19 1/2". Can you recommend the proper model size for a direct vent fireplace?
By Tyler M. on November 28, 2014
Since you are planning on installing a unit inside your existing brick/masonry fireplace, you will need a direct vent fireplace insert
as opposed to a direct vent fireplace. The difference is that the inserts are designed to be installed in an application such as yours, while these direct vent fireplaces are meant for installation in their own framed enclosure--not inside another fireplace. Thank you for the dimensions--with these we would recommend something like the Empire Innsbrook Medium Direct Vent Gas Fireplace Insert
. That is the natural gas model; there is a propane version as well if necessary. Please note, as with all direct vent inserts, you will need a functional chimney through which a vent kit (two 3" diameter aluminum liners--one for intake, one for exhaust) will run all the way to the top.
By Chris Gaines from Missoula, MT on July 13, 2017
Do I have to buy a barrier screen?
By eFireplaceStore on July 13, 2017
Commencing on January 1, 2015, new legislation went into effect that requires all glass fronted hearth appliances that exceed a 172 degree glass surface temperature to have a safety barrier screen as a standard feature. Many manufacturers redesigned their appliances ahead of this date to include a barrier screen as standard, while others made the screen a required add on. To stay in compliance while still giving our customers a choice, we do not require the purchase of a separate barrier screen in cases where the manufacturer does not make it a standard feature. However, the screen will always be presented as a purchase option and is highly recommended. An example of a unit with the screen listed as a configuration option is the Empire Tahoe Deluxe
. As you will see, the screen is listed under the first configuration step for this unit. It is important to note that almost all hearth appliances allow removal of the screen after purchase, if the customer so desires.
By Cindy from Bucks County, PA on November 4, 2014
Can I install a direct vent insert into my old fireplace even though my house uses oil, not gas, for heat?
By eFireplaceStore on November 4, 2014
Answer:A direct vent insert could be installed in your fireplace, assuming it meets the guidelines needed to house one. However, you would need to provide a dedicated fuel source for it, such as an LP cylinder.
By Scott from Newport, RI on March 30, 2013
I'm looking for a direct vent gas fireplace insert with top vent, with 3 or 4 inch exhaust. The fireplace opening is 34" wide in front, 21" wide in rear, 33" height, 15" deep. I'm also interested in a traditional look and glass doors. Which units will work?
By Kevin E. - Fireplace Specialist on April 1, 2013
Your dimensions are near perfect for our Medium Innsbrook
. Being direct vent, this unit will featured a sealed glass front and dual 3" vents on top. Please note that these units must be installed in a true masonry fireplace.