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    Majestic Fireplaces

    Majestic fireplaces are exactly what the name implies - Majestic. Majestic because they have an eye-catching look that provides a focal point in your home, because they can provide heat and comfort in a way that few other fireplaces can, and because they'll be there year after year providing consistent, safe performance for your home and your family. Majestic fireplaces are among the best in the industry, which is why we're so passionate about offering Efireplacestore.com customers all of the fireplace products Majestic has to offer. You can get industry-leading Majestic fireplaces, industry-standard customer service, and the best deal you'll find anywhere here at Efireplacestore.com.
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    Ask & Answer
    Ask a Specialist
    50 Questions & 43 Answers
    Linda
    from LA asked:
    August 15, 2017
    My pilot light accidentally got turned off-model DV360/580. How do I turn it on again?
    1 Answers
    Open the control panel just below the viewing glass, push the gas control knob slightly in and turn this knob clockwise to the off position. If the pilot has been off for quite some time, you would not need to worry about waiting 5 minutes for the next step. If you smell gas, wait 5 minutes before attempting to light the pilot. Before lighting the pilot, you should look for the pilot assembly near the main burner to watch for the spark/pilot. To light the pilot, turn the gas control knob counterclockwise to the pilot position. With force, you should push the control knob in and immediately press the push-button spark igniter several times until the pilot is lit. Once the pilot is lit, continue holding the control knob in for about a minute before releasing the control knob. If the pilot does not stay lit, repeat the steps I have provided until the pilot remains lit. Once the pilot remains lit, you should be able to turn the control knob to the "on" position.
    Will M.
    on August 15, 2017

    George
    from Richmond, VA asked:
    August 13, 2017
    There is a ventless, Majestic, gas log unit in a house we have some responsibility for and where an elderly neighbor lives. We don't have any documentation, but we saw the name Majestic written on a bill in the records. There is a square valve next to the hearth. However, when we turn the value counter clockwise as far as possible, the pilot light does not go out. Is there a separate control to turn off the gas to the pilot light? I'll attach a picture of the unit. How can we stop the pilot light from burning all summer?
    1 Answers
    You can do this by turning off the gas, which is located at the gas cutoff.
    Owen
    on August 14, 2017

    Rosey
    from FL asked:
    July 11, 2017
    I have a Majestic Vermont Castings fireplace. Do you have a booklet for it? I have no fire anymore.
    1 Answers
    The model number of your stove may be entered in the search field here to download the installation manual for your fireplace.
    Will M.
    on July 12, 2017

    Ray
    from Fort Worth, TX asked:
    April 14, 2017
    I bought a CRLDV Majestic Pearl Right corner 36 inch, top rear vent gas fireplace. Can you provide me with a framing schematic? Thank you.
    1 Answers
    The framing schematics can be found here.
    Brennan W.
    on April 14, 2017

    Pam
    from FL asked:
    March 24, 2017
    I need a manual for a Majestic UVS36RP. We just bought a house and are trying to get the gas fireplace to work.
    1 Answers
    Here is the link to the owner's manual
    Owen
    on March 24, 2017

    Zeena
    from Gig Harbor, WA asked:
    March 21, 2017
    Can I install an un-vented natural gas fireplace in my home?
    1 Answers
    To know whether an un-vented unit is approved for your area, you will want to consult your local code enforcement.
    Brennan W.
    on March 22, 2017

    Jim
    from Ada, MI asked:
    February 20, 2017
    We are remodeling the fireplace surround of our R36 Majestic Fireplace. I wonder if I could get a suggestion for the placement of the wooden mantel that we would like to use? It will be projecting 7.5 inches past the stacked stone we are installing. I have the owner's manual, but do not see anything in it regarding the mantle placement.
    1 Answers
    Since your owner's manual does not stipulate clearances for mantels, I would revert to the default clearance as outlined in the NFPA 211 (fire code), 12.6.1, which is 36 inches.
    Owen
    on February 20, 2017

    Terry
    from Gilbert, AZ asked:
    February 14, 2017
    I have a Majestic Fireplace, NVCVR36. It was installed when we built the house 13 years ago. It is working fine and has no problems. I want to replace the burner and gas logs with a different burner and fire glass to make it look more modern. A gas fireplace dealer told me the flue won't work and I would need a vent-less unit. Is this correct?
    1 Answers
    With a unit like yours, the burner set is made specifically for your fireplace. Because they did not make a specific glass burner replacement for your unit, I would not have anything that would work for your installation. I apologize for any inconvenience.
    Brennan W.
    on February 15, 2017

    Steve
    from Felton, CA asked:
    February 6, 2017
    I am interested in buying a surround trim for a Majestic direct vent fireplace; the model number of the part is ICF30S3FP. Thank you.
    1 Answers
    We do not offer any surround trim for the model number you have provided.
    Will M.
    on February 7, 2017

    R. Ford
    from Lancaster, OH asked:
    January 27, 2017
    Does Majectic make a direct replacement propane fireplace that will fit in position where a DV 360 was installed?
    2 Answers
    While there was no exact replacement for the DV360 and the current models offered by Majestic are completely different, we would be happy to locate options for replacement that will require little to no re-framing.
    Will M.
    on January 27, 2017
    Unfortunately, Majestic does not make an exact replacement, so any replacement will require that you modify your opening.
    Brennan W.
    on January 27, 2017

    Pamela Smith
    from Citra, Florida asked:
    January 10, 2017
    My chimney pipes came loose and I have a Majestic mobile home fireplace MBUC36-MH. I am trying to figure out what I need to fix it. Do you measure inside diameter, or outside?
    1 Answers
    This model used the Majestic SK8 series of double wall chimney. Please reply with the list of components you are needing and I will forward a quote.
    Will M.
    on January 10, 2017

    William Salvate
    from Pineville, LA asked:
    January 1, 2017
    I bought a house with a Majestic fireplace, and I need the refractory panels. The tag inside is nearly melted. I found some numbers on a sticker outside the unit that seem to match what I can see inside. Issue number 9849 for use with models L28B, L36B, L36BR, L36BL or MT36 looks to have s/n D-257488.
    1 Answers
    For replacement parts, please fill out this form.
    Will M.
    on January 2, 2017

    John Capaldo
    from Pennsylvania asked:
    December 29, 2016
    I have a Majestic Vermont castings UVC36RP gas fireplace. I have added an upgraded remote. I have changed the batteries in the receiver and the remote, but can't get the remote to operate the fireplace. If I switch the receiver to the on position, the fire place comes on. However, when I switch the unit back to remote, the remote will not operate the fireplace. Can you point me the direction of what I need to solve this problem?
    1 Answers
    It sounds as if you would need a new remote.
    Owen
    on December 29, 2016

    Johnnie Frazier
    from Youngsville, NC asked:
    December 24, 2016
    I have a Majestic MBU36, with no blower. Often, I burn wood in it. Do you make a insert that wood fit this, and, if so, how much?
    1 Answers
    Yes, but I would need the exact measurements of the opening you would like to insert a new unit into to point you to the specific unit(s) that you could use to replace your current one.
    Owen
    on December 26, 2016

    David Byler
    from Delaware asked:
    December 19, 2016
    Do you offer the majestic Meridian Platinum fireplace in NG?
    1 Answers
    Yes. Please reply with your size preference (36" or 42") and your choice of decorative front and we can provide a full quote. We also carry the required venting components if needed. You may reply to this email or call me (Tyler) at 901-786-6861 to discuss. I will look forward to your response.
    Tyler M.
    on December 19, 2016

    James Watson
    from Fishers, Indiana asked:
    December 12, 2016
    I need to replace item number 36BDVR RN for a 16 year old Majestic fireplace.
    1 Answers
    Please confirm your gas type and also that this is a basic rear vent configuration. If this is correct, please provide your wall thickness and let us know if you have vinyl siding. If you would like a system from the same manufacturer, please reply accordingly. Also, your existing system was a basic standing pilot (millivolt) system with On/Off functionality of the burner flame. If you are looking for a system with the same type of functionality, please advise. Lastly, please let us know if the existing framing can be adjusted to accommodate larger dimensions or if this cannot be adjusted.
    Will M.
    on December 13, 2016

    Rick Larson
    from Waterville, IA asked:
    December 8, 2016
    I recently purchased 2 replacement refractory panels for my fireplace, 28"X24"X1", I need to cut these to fit in the space allotted, as my originals were cut shorter. What is the best way for me to cut these panels.
    1 Answers
    The panels are cut best using a circular saw with a masonry blade.
    Brennan W.
    on December 8, 2016

    Michael Evans
    from Brevard, NC asked:
    November 30, 2016
    Is it safe to use a Majestic MBUC42 with vent free gas logs?

    Ed
    from High Point, NC asked:
    November 27, 2016
    Can vent free logs be used in MBUC36?
    1 Answers
    You can indeed install a vent free gas log set in an MBUC36.
    Brennan W.
    on November 28, 2016

    Jim thompson
    from New Albany, IN asked:
    November 22, 2016
    Is there a blower for NVBC36RN Majestic fireplace that is approx 13 yrs old?

    Jay
    from Owings Mills, MD asked:
    November 21, 2016
    I am looking for a grate for a Majestic MBU36.

    Michael Richey
    from Tallahassee, FL asked:
    November 20, 2016
    I have a gas Majestic fireplace: MBU36/MBU36I/MBU42, and it needs a new wireless remote. It's about nine years old. The installation manual has other model numbers as well with a "C" added to the numbers I have typed here.

    Jim Allen
    from Equality, Alabama asked:
    November 14, 2016
    I have a Majestic fireplace; model MR42A. I am wanting to replace the back brick wall. I see how the two side walls hold the back in place. There are small metal headed connectors at the bottom of each side wall. They are not bolts since the heads are smooth. How do I remove these connectors to pull out the side walls to get to the back wall?

    Jim
    from Springfield, Illinois asked:
    November 14, 2016
    Where is the oxygen depletion hole on my Majestic fireplace?

    Ray
    from St. George, UT asked:
    November 3, 2016
    I have an Majestic DVT43RN that was installed in 1999. The Ceramic Lining side panels {part 10000459] need to be replaced, as it is starting to come apart. It is considered obsolete, and I need help in finding one.

    Quentin Johnson
    from Des Moines, Iowa asked:
    November 3, 2016
    Can I use blown fiberglass insulation around the fireplace shell, which is in the fireplace chase ?

    Kathleen
    from Victoria, VA asked:
    October 27, 2016
    I need a tempered glass assembly with gasket for a propane fireplace: "Majco building specialties (Now Majestic?)," model #G36DVpiLP, vented. The size is 34" w x 20" h thickness 3/16." Please advise.
    1 Answers
    Unfortunately, the glass assembly for your unit is no longer available. We apologize for any inconvenience.
    Brennan W.
    on October 27, 2016

    Mike
    from Cumming, GA asked:
    October 7, 2016
    I recently purchased a home in Georgia that has a gas fireplace. I am trying to figure out if I can remove the gas burner and start burning wood. The model number is Majestic BR36 AF-718164.
    1 Answers
    The Majestic BR36 is indeed a unit that is approved for use with burning wood.
    Brennan W.
    on October 7, 2016

    Robert
    from Erie, PA asked:
    June 8, 2016
    I have Majestic fireplace, I'm not sure if it is a UVC36 or a UVS36. It was installed about 10 years ago when the house was built. There is no problem with the pilot. It lights and stays lit. When the burner is lit it comes on for about a minute, then goes out and the pilot shuts off. It worked fine through the winter. I have cleaned it, and blown out the burner. That did not help. We had it serviced in 2010. They cleaned it and adjusted the pilot. Do you have any suggestions?
    1 Answers
    This sounds like there could be an issue with the thermocouple. First, we would suggest cleaning the thermocouple with a piece of emery cloth or 1000 grit sandpaper. Residue can build up and make it to where it can not sense the pilot flame, which will shut down the unit and pilot light. As well, since this is a vent free unit, you will want to make sure that there is no clog in the oxygen depletion sensor which is causing the unit to think there's a drop in oxygen. This can be done by spraying out the ODS hole with a can of compressed air.
    Brennan W.
    on June 8, 2016

    Lori
    from Meridian, ID asked:
    May 29, 2016
    Can the glass be cleaned on the inside? Ours has become cloudy.
    1 Answers
    A product like Stove Bright Gas Appliance Glass Cleaner - 43600 should work well for this.
    Will M.
    on May 31, 2016

    Dorothy
    from Green Bay, WI asked:
    April 5, 2016
    How often does a Majestic fireplace need professional cleaning/maintenance?
    1 Answers
    This will depend on the fuel type and frequency of use, but it is a good practice to have the fireplace serviced and cleaned at least once prior to the heating season.
    Will M.
    on April 5, 2016

    Colleen
    from Bonita Springs, FL asked:
    January 24, 2016
    I have a Majestic gas fireplace ODGSR36ARP. Do you know where I can find someone to service the unit?
    1 Answers
    My apologies, but a search of the NFI database returned no licensed service technicians within 50 miles of your location. In this case, the next best option will be to reach out to a reputable local plumber.
    eFireplaceStore
    on January 25, 2016

    John
    from Henrietta, NY asked:
    January 19, 2016
    I have a Majestic DVR36RN natural gas fireplace and I need a replacement bottom vent door. Can you help me?
    1 Answers
    For replacement parts, please fill out this form.
    Will M.
    on January 19, 2016

    Jeanne
    from North Wales, PA asked:
    January 17, 2016
    I have Majestic Zero Clearance Fireplace (Model R36), and I want to install something to help move the heat back into the house rather than up the chimney. Does Majestic support radiating plates with feet on the back wall of the fireplace? I did notice that the grate appears to be anchored to the floor of the fireplace. Can it be removed so it is not bolted to the floor of the fireplace and support this radiating plate on cast-iron feet behind the "removed" grate, which would now be moved forward in the fireplace?
    1 Answers
    While you may install a Fireback, the grate cannot be moved forward to accommodate a fireback as this will likely result in spillage. Improper placement of the grate in prefabricated fireboxes will result in the firebox being outside of the tested configuration and, without the grate being secured, this could potentially result in the weight of a cast iron or steel fireback pushing flaming logs and embers into your home.
    Will M.
    on January 18, 2016

    Dave
    from Charles City, IA asked:
    January 9, 2016
    The blower in my Majestic wood burning fireplace, model WMC36, stopped working. How would I go about trouble shooting the problem and does the glass door have to be removed to work on the area?
    1 Answers
    The glass door on this unit should indeed be removed and set aside during troubleshooting of the fan, as the bottom refractory panel will also need to be removed and set aside to access the blower panel. Once you have accessed the blower, you will need to check voltage flow to the fan with a multi-meter. If the speed control is on and you have power at the fan assembly itself, the blower motor is most likely defective. If power is present at the input of the speed control, but not the output, the problem is likely in the speed control itself.
    eFireplaceStore
    on January 11, 2016

    John
    from Brigantine, NJ asked:
    January 7, 2016
    I have a Majestic Model DV 360 RN and the pilot light will not stay lit. What could be wrong?
    1 Answers
    This can often be corrected by cleaning the thermocouple with an emery cloth or 1200 grit sandpaper to remove any carbon buildup that may be preventing the pilot flame from creating more than 10 Mv to keep the pilot flame on. If this does not work, please check the positioning of the pilot flame to ensure that it is impinging on the thermocouple. If this is engulfing the thermocouple, with the pilot plunger held open and the pilot lit, a multimeter will need to be used to check to ensure that at least 10 Mv is being generated by the pilot flame. If so, check to make sure the thermocouple connection is secure at the valve. If it is, the valve may need to be replaced. Also, it is common for customers to simply not have the control knob pushed all the way in, which will not allow the pilot to stay open even if the correct millivoltage is being produced as the plunger must actually be seated inside the valve all the way. Gas will flow enough to light the pilot, but the pilot will never stay lit, if this is the case.
    Will M.
    on January 7, 2016

    Sharon
    from Charlotte, NC asked:
    December 19, 2015
    My Majestic fireplace has been installed in my home since 1993, model MBUC36. Is it possible to convert it from a wood-burning unit to a gas log fireplace?
    1 Answers
    This unit does have provisions for a gas log set, as it has knockouts for the gas line to pass into the combustion chamber area. Installing the line after the installation of the fireplace can be a bit difficult, as you will need to access the area behind the wall and into the side of the fireplace. This will require cutting open the wall and tapping into the nearest available gas line.
    eFireplaceStore
    on December 21, 2015

    Harvey
    from Kearney, NE asked:
    December 4, 2015
    How long do you burn a fire in a new Majestic fireplace to cure the paint?
    1 Answers
    This information is normally provided by the appliance manufacturer in the product literature for the fireplace, but I have seen this range anywhere from 3-7 hours for the paint to cure and for the odors from the bonding agents used in the manufacturing process to dissipate.
    Will M.
    on December 4, 2015

    Brian
    from Aspen, CO asked:
    November 21, 2015
    When I look into my fireplace's louvered compartment on the left side I see a 2" hole in the wall of the compartment. There is a lot of cold air tht enters the room from this. The power enters from the other side and is sealed. Since the unit is vented to the outside, can I seal this to prevent the cold air from coming in which cools the floor? As a note, this was installed before we took ownership of the home.
    1 Answers
    While 2 inches is about half the size of the average combustion air intake, this may be what you are seeing. Many appliances have provisions for an outside air intake, which provides a dedicated source of combustion air for wood burning appliances and prevents cold air from being drawn in through other gaps in the outside wall when the appliance is operated. If the intake was installed improperly, you can indeed get a cold air draft seeping into the home when the appliance is burned. You can plug this opening with non-combustible material if you wish. The efficiency of the appliance will be slightly lessened, but there will be no real trade offs other than that.
    eFireplaceStore
    on November 23, 2015

    Tony
    from Prescott, AZ asked:
    November 19, 2015
    Is a Majestic SHR 42A fireplace approved for a wood burning or pellet burning insert?
    1 Answers
    Unfortunately, an insert is not to be installed into the SHR42A series fireplaces by Majestic.
    Chris C.
    on November 19, 2015

    Joe
    from Fort Myers, FL asked:
    April 7, 2015
    I have a Majestic SHR52 fireplace and the termination cap is rusted. I would like to replace it with a stainless steel or copper cap since I live near salt water. What do I need for a replacement?
    1 Answers
    Your fireplace utilizes 11CF vent pipe. As such, the correct cap for your unit is the Monessen Contemporary Round Louvered Chimney Pipe Termination - For Double Wood-Burning Chimney Pipes with an 11 Inch Diameter.
    Brennan W.
    on April 7, 2015

    Bob
    from Omaha, NE asked:
    March 4, 2015
    I have a Majestic wood fireplace that was installed when the house was built in 1990. I would like to remove the lower air inlet to clean out underneath the firebox and take off the upper grill to clean as well. However, I can't figure out how to remove them. Does the glass door assembly have to be removed first?. According to a brochure left with the house when we bought it, looks like it's a model MBUC42.
    1 Answers
    Thank you for your patience. Tech support at the manufacturer has confirmed that the louvers should indeed be able to be removed from your MBUC42. They advise that they were normally pinned louvers and to remove them you would simply lift the louver assembly out of the bottom pin holes, swing the bottom forward and finally work the louver downward out of the top pin holes.
    Kevin E.
    on March 9, 2015

    Scott
    from Kings Mountain, NC asked:
    March 3, 2015
    I have a Majestic NVC43RP LP gas fireplace in a house I just bought. Can it be converted to be a non-vented unit due to 90% of my heat going out the chimney?
    1 Answers
    Unfortunately, your unit is not approved to be converted to vent free. We apologize for any inconvenience.
    Brennan W.
    on March 3, 2015

    John
    from Mt. Morris, MI asked:
    December 11, 2014
    My builder installed a Majestic gas fireplace without a blower and I would like to purchase one. What would you suggest? I have a fireplace Majestic model 36LDVTRN.
    1 Answers
    This unit originally came with two fan options. The FK24 has been discontinued, but the Majestic FK12 Fireplace Fan Kit - For Direct Vent and Wood Burning Fireplaces. You will need to ensure that 110 volts was run to the junction box in the base of the fireplace, as this unit does not usually require power to operate, so the contractor may not have supplied it.
    eFireplaceStore
    on December 11, 2014

    Ken
    from Frankewing, TN asked:
    November 29, 2014
    I have a model BR 42 wood burning fireplace without a blower and would like to add a blower. Is is possible to add a blower to my fireplace?
    1 Answers
    Unfortunately, this model of fireplace cannot be converted for use with a recirculating fan. The smooth face weldment (front) that comes with this unit is not interchangeable for a circulating front. As such, the fireplace has no way to circulate air. I apologize for the inconvenience.
    eFireplaceStore
    on November 30, 2014

    Jerry
    from Hibbing, MN asked:
    November 17, 2014
    What is a good glass cleaner to clean the glass on a Majestic gas fireplace, model RHEDV32-RFP?
    1 Answers
    An excellent product to use is the Quart of Rutland Fireplace Glass and Hearth Cleaner. Rutland's formula is very effective at removing soot stains and ash buildup from both tempered and ceramic glass.
    eFireplaceStore
    on November 18, 2014

    TJ
    from Cleveland, OH asked:
    November 13, 2014
    I have a Majestic DVRT36 fireplace that needs a new fan. The original model number of the fan is FK-24. I am looking for an original Majestic part. The web seems to be filled with a lot of replacements but they appear to be knock-off's and not the original Majestic. What do you have to offer?
    1 Answers
    There are quite a few aftermarket versions of the FK-24, as the original fan is no longer available. The Majestic FK12 Fireplace Fan Kit - For Direct Vent and Wood Burning Fireplaces can be used in place of the original.
    eFireplaceStore
    on November 13, 2014

    Eric
    from Neptune, NJ asked:
    November 10, 2014
    I have a Majestic fireplace model NVB42. The pilot light is on but the switch on the wall rarely works. I changed the switch but we still have the same problem. Can you help me troubleshoot this problem?
    1 Answers
    It is likely that the thermopile in the pilot assembly is becoming weak and is no longer able to deliver enough millivoltage up to the switch and then back to the fireplace. A good way to test the unit is to jump the circuit directly at the gas valve by using a piece of 18 or 16 gauge wire to connect the "TPTH" and "TH" terminals on the end of the valve. If the unit starts every time, there is indeed too much voltage drop in the switch circuit and the millivoltage at the gas valve and at the switch which will need to be tested.
    eFireplaceStore
    on November 11, 2014

    Fred
    from East Windsor, CT asked:
    November 9, 2014
    We recently moved into a new house that was built in 2004. It has a Majestic ventless gas room heater Model # UVC36. It has an noticeable odor when it is turned on and running. I read the owners manual and realized it has two CO Catalyst filters that call for cleaning yearly to work effectively. I don't think they have ever been cleaned! I removed the filters and cleaned them with my air air compressor and reinstalled them and the smell seems to be somewhat better but still distinctly noticeable . I have searched online to try and buy replacements with no success, I was even told by one dealer that they are discontinued. Do you have any suggestions for a better cleaning process for these filters? Do you have any ideas about a replacement unit that would be available?
    1 Answers
    Unfortunately, replacement parts for this unit have indeed been discontinued. Your model was produced while Majestic was owned by the CFM corporation, which dissolved in 2009. When Majestic was sold, the product line changed completely and parts support for the CFM units was discontinued. The manufacturer advises against cleaning the catalyst filters will any chemical agent, so blowing them out with compressed air is the only option. I apologize that I can no longer obtain replacements.
    eFireplaceStore
    on November 11, 2014

    Ron
    from Martinsburg, WV asked:
    November 7, 2014
    I have a Majestic model WMC42 fireplace with gas logs. I have to change it to burn wood. How do I seal the gas line opening?
    1 Answers
    Once the flex line has been removed from the gas log set and the gas valve has been shut off, the iron gas line can be capped. You should be able to pick up the appropriate cap at a home improvement store.
    eFireplaceStore
    on November 10, 2014



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