By Mike from PA on January 27, 2013
I currently have a B vent wood burning insert that leaks a lot of cold air . I want to replace it with a vented gas insert but what keeps cold air from infiltrating the unit from the vent when not in use? I'm going to use it very sparingly, should I just buy a non vented one because I'm more concerned about air infiltration.
By Collin C. - NFI Master Hearth Professional on January 28, 2013
Answer:If the current unit is replaced with a direct vent fireplace, the combustion chamber would be sealed and would eliminate any cold air intrusion from the fireplace. Vent free is indeed another option that could also be considered. Do you plan on removing the current unit complete and replacing it or are you looking for a true insert that could be installed into the existing fireplace?
By Earl Dawley from Astoria, OR on November 4, 2016
I have a Comfortec insert model C30RN, natural gas fireplace, and wish to convert it to propane. Is a kit available to do so?
By Lisa Byers from Clarendon Hills, IL on November 29, 2016
I am building a house and want to put in a fireplace. My contractor told me to pick out a direct vent fireplace because there is no chimney. But now I am seeing different options such as ventless fireplaces. Do they have real flames. Do they need a gas line. What is the difference? If I can avoid the cost of running a gas line, that would save money
By Daniel Fraser from Denver, Colorado on December 14, 2016
I own Elevations Home Repair and Maintenance Inc. in Denver, CO. We are currently working on a ventless gas fireplace. When I disassembled the front glass and screen, I found a handful of missing rubber grommets (please refer to picture, orange colored rubber grommet) that seem to be designed to protect the glass in case too much pressure is applied. Do you carry these?
By Brennan W. on December 14, 2016
Answer:I will be happy to see if we can order them. If you could, please provide the manufacturer and model number of the unit.
By Norman from Morgantown, WV on April 5, 2016
I need a LP gas conversion kit for a Temco DV5200MBN fireplace. Do you have carry these?
By Brennan W. on April 25, 2016
Answer:Unfortunately, we have been informed that there is no available conversion kit for your unit. We apologize for any inconvenience.
By Kandy from St. Pauls, NC on September 11, 2013
I am installing a gas log insert in my wood burning fire place. Can the controls be mounted inside the glass, or do I have to find a way to put them outside the fireplace walls?
By Collin C. - NFI Master Hearth Professional on September 11, 2013
Answer:The control valve itself can be located within the fireplace glass enclosure, as they are designed to deal with the heat. However, if you utilize a remote ready set, the remote receiver will need to be located outside of the glass, as it can be damaged by overheating.
By Mary Alice from Lovell, WY on February 5, 2015
Do you offer any gas fireplaces that can run without electricity?
By Tyler M. on February 5, 2015
By Kristen from Marion, IA on February 5, 2015
Can the Empire DVP36FP30N fireplace get a remote control and temperature control?
By eFireplaceStore on February 6, 2015
By Peggy from Salisbury, MD on December 10, 2013
Is there any regulation regarding how close to a window you can place a gas(propane) fireplace? I would want a vented one as I hear too many issues with non vented.
By Collin C. - NFI Master Hearth Professional on December 11, 2013
Answer:By national code for direct vent fireplaces, the edge of the vent termination can be no closer than 12 inches to a door or a window. Most terminations are approximately 12 inches across, so the center line of the vent passing through the wall would need to be approximately 18 inches from the edge of the nearest door or window.
By Jim from Virginia on December 14, 2016
I do not know much about gas fireplaces. I have a regular wood burning fireplace and would like to put a propane insert, into the existing space. What are my options? I have a good working vent.
By Brennan W. on December 14, 2016
Answer:We will be happy to make a few suggestions. If you could, please provide the front width, rear width, depth, and height of your fireplace opening. I look forward to your response.
By June from MD on June 10, 2013
Does an indoor/outdoor fireplace give off heat on the outdoor side?
By Collin C. - NFI Master Hearth Professional on June 10, 2013
Answer:An indoor/outdoor fireplace will indeed give off a limited amount of heat on the outdoor side. However, the unit is primarily intended to viewing aesthetics, as the sealed outdoor conversion window limits a great deal of heat from being transmitted by circulation. Only radiant heat will make its way to the immediate area.
By Joel from Seattle, WA on March 11, 2015
I'm shopping for a basic vented propane fireplace, preferably with an option for a blower that can be controlled via a thermostat or a light switch. What is a basic fireplace that you would recommend for a very small cabin?
By Tyler M. on March 11, 2015
By Lauren from New Jersey on November 29, 2013
I am looking for an enclosed direct vent gas unit to replace my current old Superior wood burning unit. The opening size is 38" wide x 31" high. Is it possible to use one that is 36" wide in this space? This seems to be a much more popul