By Mike from PA on January 27, 2013
I currently have a B vent wood burning insert that leaks a lot of cold air . I want to replace it with a vented gas insert but what keeps cold air from infiltrating the unit from the vent when not in use? I'm going to use it very sparingly, should I just buy a non vented one because I'm more concerned about air infiltration.
By Collin C. - NFI Master Hearth Professional on January 28, 2013
Answer:If the current unit is replaced with a direct vent fireplace, the combustion chamber would be sealed and would eliminate any cold air intrusion from the fireplace. Vent free is indeed another option that could also be considered. Do you plan on removing the current unit complete and replacing it or are you looking for a true insert that could be installed into the existing fireplace?
By Earl Dawley from Astoria, OR on November 4, 2016
I have a Comfortec insert model C30RN, natural gas fireplace, and wish to convert it to propane. Is a kit available to do so?
By Lisa Byers from Clarendon Hills, IL on November 29, 2016
I am building a house and want to put in a fireplace. My contractor told me to pick out a direct vent fireplace because there is no chimney. But now I am seeing different options such as ventless fireplaces. Do they have real flames. Do they need a gas line. What is the difference? If I can avoid the cost of running a gas line, that would save money
By Daniel Fraser from Denver, Colorado on December 14, 2016
I own Elevations Home Repair and Maintenance Inc. in Denver, CO. We are currently working on a ventless gas fireplace. When I disassembled the front glass and screen, I found a handful of missing rubber grommets (please refer to picture, orange colored rubber grommet) that seem to be designed to protect the glass in case too much pressure is applied. Do you carry these?
By Brennan W. on December 14, 2016
Answer:I will be happy to see if we can order them. If you could, please provide the manufacturer and model number of the unit.
By Norman from Morgantown, WV on April 5, 2016
I need a LP gas conversion kit for a Temco DV5200MBN fireplace. Do you have carry these?
By Brennan W. on April 25, 2016
Answer:Unfortunately, we have been informed that there is no available conversion kit for your unit. We apologize for any inconvenience.
By Kandy from St. Pauls, NC on September 11, 2013
I am installing a gas log insert in my wood burning fire place. Can the controls be mounted inside the glass, or do I have to find a way to put them outside the fireplace walls?
By Collin C. - NFI Master Hearth Professional on September 11, 2013
Answer:The control valve itself can be located within the fireplace glass enclosure, as they are designed to deal with the heat. However, if you utilize a remote ready set, the remote receiver will need to be located outside of the glass, as it can be damaged by overheating.
By Mary Alice from Lovell, WY on February 5, 2015
Do you offer any gas fireplaces that can run without electricity?
By Tyler M. on February 5, 2015
By Kristen from Marion, IA on February 5, 2015
Can the Empire DVP36FP30N fireplace get a remote control and temperature control?
By eFireplaceStore on February 6, 2015
By Peggy from Salisbury, MD on December 10, 2013
Is there any regulation regarding how close to a window you can place a gas(propane) fireplace? I would want a vented one as I hear too many issues with non vented.
By Collin C. - NFI Master Hearth Professional on December 11, 2013
Answer:By national code for direct vent fireplaces, the edge of the vent termination can be no closer than 12 inches to a door or a window. Most terminations are approximately 12 inches across, so the center line of the vent passing through the wall would need to be approximately 18 inches from the edge of the nearest door or window.
By Jim from Virginia on December 14, 2016
I do not know much about gas fireplaces. I have a regular wood burning fireplace and would like to put a propane insert, into the existing space. What are my options? I have a good working vent.
By Brennan W. on December 14, 2016
Answer:We will be happy to make a few suggestions. If you could, please provide the front width, rear width, depth, and height of your fireplace opening. I look forward to your response.
By June from MD on June 10, 2013
Does an indoor/outdoor fireplace give off heat on the outdoor side?
By Collin C. - NFI Master Hearth Professional on June 10, 2013
Answer:An indoor/outdoor fireplace will indeed give off a limited amount of heat on the outdoor side. However, the unit is primarily intended to viewing aesthetics, as the sealed outdoor conversion window limits a great deal of heat from being transmitted by circulation. Only radiant heat will make its way to the immediate area.
By Joel from Seattle, WA on March 11, 2015
I'm shopping for a basic vented propane fireplace, preferably with an option for a blower that can be controlled via a thermostat or a light switch. What is a basic fireplace that you would recommend for a very small cabin?
By Tyler M. on March 11, 2015
By Lauren from New Jersey on November 29, 2013
I am looking for an enclosed direct vent gas unit to replace my current old Superior wood burning unit. The opening size is 38" wide x 31" high. Is it possible to use one that is 36" wide in this space? This seems to be a much more popular size with many more choices.
By Collin C. - NFI Master Hearth Professional on November 29, 2013
Answer:It is indeed possible to use a 36 inch unit in your application. This size is indeed one of the most widely produced and most popular sizes. It may be necessary to reduce the framed opening, once the old Superior unit has been removed, but this will depend on how much of an overall size difference the new unit will have.
By John from Seal Beach, CA on August 10, 2015
Do you have an ICC number for FMI fireplaces?
By Kevin E. on August 11, 2015
Answer:FMI does have ICC number ESR-2542 which applies to only their woodburning fireplaces.
By Noel Sahakian from Mill Creek, WA on November 5, 2016
How do you go about removing the glass so as to clean behind it?
By Michelle from Queens, NY on March 1, 2013
Can I have a vented fireplace not on an outside wall, but vented to the outside side of my house , which has vinyl siding? Where I live, can I have a vent free fireplace? Which type gives off more heat?
By Collin C. - NFI Master Hearth Professional on March 1, 2013
Answer:A direct vent fireplace can be installed on an inside wall and horizontally vented, however you will need to ensure that you have space in the adjacent area for a venting system to be enclosed in a chase wall.
In regards to the vent free fireplaces, contact your municipal code office to verify that they can be used, as state and local guidelines can differ.
By Pam from Santa Barbara, CA on October 13, 2016
I am looking for a vented gas fireplace for my dining room. Can you please tell me which manufacturers sell them? Thank you.
By Chris C. on October 13, 2016
By Carolyn from Gilbert, AZ on June 18, 2014
I have a gas insert that is by a built in cabinet and we lost the key to turn it on. It was a long key Do you sell this kind of key?
By Chris C. on June 18, 2014
Answer:We do indeed sell keys with extended length stems, but I will need to know the shape and size of the gas valve stem to advise as to whether or not they will fit. Do you happen to know this information? Please advise.
By Joel from Clear Lake, IA on January 23, 2015
I have a Desa/Vanguard natural gas fireplace model BDV37NC. I have had a problem for the last year with soot on the glass and soot around the vent on the outside of the home on the siding. The manual described two conditions that would cause this. One condition was flame impinging on the logs and the hole on the burner being plugged. There was nothing in the hole on the burner pipe, and the logs were or are not impinged by the flame. The vent was checked to see if it was plugged or partially plugged, and it was not. I have turned the flame down but after all of this I am still getting a soot problem. What possibly could be causing this?
By eFireplaceStore on January 23, 2015
Answer:You have proceeded with the proper troubleshooting for this issue and should now move on to checking the input and output gas pressure at the control valve inside the unit. There will be a pair of test ports labeled "IN" and "OUT" on the gas valve itself and a manometer can be used to check gas pressure at this location. If the valve is overpressurized on the input side or is allowing too much flow through the valve, it could cause the issue you are having. The only other possible problem is that the main burner orifice is partially clogged. Removal of the burner tray would be needed to inspect the orifice.
By Joe from Palm Springs, CA on February 15, 2015
What is the best paint for a cement firebox with a gas flame?
By eFireplaceStore on February 16, 2015
When using a gas burner in a cement or refractory box, any of our high temperature Stove Paint & Fireplace Paint
. The Stove Bright brand is a particularly good product that works very well and holds its color for years when used with a gas burner.
By Roxane Blackburn from King George, VA on November 25, 2016
I have a marble hearth and cinder block and brick fireplace and chimney designed to go either wood or propane. I live in King George, VA, and this is my first time tackling thin type of project. The house is virtually new and there has been nothing done to the chimney except the outside stone and the interior of the fireplace. I would consider an insert as I would like glass doors.
By Stan from NY on November 5, 2014
Can outside oxygen be routed to a ventless gas fireplace as opposed to using the household oxygen?
By eFireplaceStore on November 5, 2014
Answer:This will depend on the appliance. Some vent free fireplaces will have the chassis provisions for an outside air kit to be used, while others do not. If a vent free appliance does not have provisions for outside air, it should not be modified to do so.
By Eileen from Seattle, WA on June 26, 2016
What is the standard size of a fireplace?
By eFireplaceStore on June 27, 2016
Answer:The most common size of fireplace opening is between 32 and 36 inches.
By Kevin from Fall River, MA on October 5, 2016
What is the difference between vent and ventless fireplaces?
By Will M. on October 5, 2016
We offer a very detailed explanation here
By Ruth from Wellington, Florida on December 10, 2016
Can additional flames be added to existing logs in fireplace?
By eFireplaceStore on December 12, 2016
Answer:The flame pattern of a fireplace or log set is dependent on the burner assembly installed. Depending on the type of appliance you have, the burner may or may not be able to be swapped. Do you happen to know any of the manufacturer information from your appliance? Please advise when you can.
By Karl from Stony, CA on October 6, 2015
How many BTU's does it take t heat a house that is about 700 square feet?
By Brennan W. on October 6, 2015
Answer:For a home of your size, you will want something around 25,000-30,000 BTU's.
By Richard from North East, PA on December 28, 2016
What size gas fireplace, unvented, do I need for area 3802 cubic feet?
By Owen on December 28, 2016
Answer:I assume you meant 3800 square feet, not cubic feet? There are too many variables to have a good rule of thumb. (i.e. heat loss in the home, area of t