By Erik from Camarillo, CA on March 15, 2013
A picture of my fireplace is attached. I am looking for an Direct Vent Insert that would best fit with the surround. The measurements are 39 ½” W X 30” H X 23” D at the bottom and 16D at the top. I'd like to keep the traditional look, have a variable speed fan, adjustable flame, realistic logs with embers, a back light, and a remote for it all.
By Tyler M. - NFI Certified Specialist on March 15, 2013
By Dave from Park Ridge, IL on November 18, 2013
I have a fireplace in the basement of my ranch home and I would like to install an Innsbrook 25-33LN. I want to remove the brick chimney down to the roof line. Can this unit be exhausted out the side of the remaining part of the chimney? If so, what vents are available? Are they like a dryer vent?
By Chris on November 19, 2013
Answer:The Innsbrook models require at least 10 feet of vertical height before they can terminate per the manufacturer. Unfortunately, there is no horizontal termination kit available for these appliances. The vents to be used with the Innsbrook are dual 3" aluminum liners which are very similar to dryer duct work, however they are heavier material.
By Melinda from Hartford, CT on September 30, 2013
I need to order a direct vent fireplace. My opening is 37" x 32" and 14" deep. What size should I order?
By Collin C. - NFI Master Hearth Professional on October 1, 2013
While you have plenty of height and width to work with, the depth is a slight issue. The largest unit that we carry that is a close fit is the Innsbrook Large Direct Vent Gas Fireplace Insert - Natural Gas - DV-35IN-33LN
. The unit requires 14 1/4 inches of depth, so it will project slightly from the fireplace. Also, because of your relatively tall height, the standard surround for the unit will not cover the gap entirely. In your case, it may be best to forgo the factory surround and have a custom surround fabricated to cover the opening. I apologize that we do not have an insert that will offer an exact fit.
By Steve shelinsky from Yardley, PA on November 11, 2012
What's the difference between vent free and direct vent fireplace inserts?
By Tyler M. - Fireplace Specialist on November 12, 2012
By Jon H. from Tucson, AZ on January 12, 2013
I am trying to determine the correct sized gas fireplace insert. Please see attached image for dimensions.
By Collin C. - NFI Master Hearth Professional on January 14, 2013
Answer:It is likely that some of our smaller direct vent inserts could work for your needs, however I will need to know a bit more information about your fireplace to be certain. What is the depth of the unit from the front of the opening to the rear wall? Also, is the metal smoke shelf held in place by fasteners or is it welded in position? If the shelf can be removed, additional clearance can be gained. Please advise at your convenience.
By Andy from Morgantown on November 19, 2012
I'm trying to determine the correct size of insert to choose. The dimensions to my firebox are 32"x 18" at the opening, 20" x 15 1/2" for the back wall dimensions and 17" deep. What sizes am I looking for?
By Tyler M. - Fireplace Specialist on November 19, 2012
By Margarita Arrington from Atlanta on November 19, 2012
Can you tell me about BTU's in direct-vent fireplaces?
By Tyler M. - Fireplace Specialist on November 19, 2012
Answer:BTU is an acronym for "British thermal unit", and it is a measurement of heat produced by burning fuel. The general rule of thumb is 35 BTUs heats one square foot; therefore 35,000 BTUs = 1,000 square feet of heating area.
By Kathy from Laveen, AZ on March 5, 2013
I have a large brick fireplace that I want to convert to a direct vent with with the following specs - 38,000 - 27,000 BTU, fixed glass front, remote control (on, off, fan speed and flame size), fan 160 CFM minimum, variable flame adjuster, standing pilot. Insert will include a complete operating system installed per the manufacturer's specs, including the insert, piping and valves, items listed above, outside combustion air, and exhaust to outside. Do you have a recommendation based on these specifications?
36” back width, 26” Depth from front to back, 28” height from hearth to top of the opening, 16” from front to back at the top
By Tyler M. - NFI Certified Specialist on March 5, 2013
By Douglas Aiken from Memphis, TN on October 23, 2012
What measurements of our wood-burning fireplace will I need to select a proper insert?
By Tyler M. - Fireplace Specialist on October 23, 2012
In order to choose an insert, you will need to measure the front width, rear width, depth (front to back), and height (bottom of opening to top of opening).
For more information, please see our Fireplace Insert Buying Guide
By Steve from Grapevine, TX on November 4, 2013
Is it possible to change a double sided fireplace into back to back direct vent fireplaces. There is a gas supply already there.
By Tyler M. - NFI Certified Specialist on November 4, 2013
Answer:While two direct vent fireplaces can indeed be installed in a back-to-back manner--as long as the appropriate clearances are met--a see-thru (two-sided) fireplace can only be used as a single unit.
By Michael from Reston, VA on June 27, 2013
I'm looking for a replacement gasket kit for a Majestic G336N DV Gas Fireplace glass. Do you have anything that would work, since the original part is discontinued?
By Collin C. - NFI Master Hearth Professional on June 27, 2013
By Judie on November 9, 2012
I am looking for several fireplace inserts for a country inn (200 year-old log structure) which is being restored and we are adding a real limestone chimney. We need two inserts for one stone chimney: one for a guest suite on one side and a screened porch on the other side. With this being a frontier setting, can I get a propane vented insert without trim ? I don't need a high BTU rating but would like a large firebox with a nice flame and brick background. I really don't like glass fronts. What options are available?
on November 9, 2012
We do indeed have several gas fireplaces that would work for you. Per your criteria of vented propane appliance with no glass front, our B-vent appliances come to mind. Please follow the below link to view all the B-vent appliances we have to offer.
The units listed as smooth face or flush face will allow for finishing material, such as limestone, to be placed right up to the fireplace opening. These all have the option to add a brick liner assembly to the inside of the fireplace. You can find this option by clicking the "Accessories" tab from any fireplace item page.
These units will work perfectly well inside your inn. However, they are not designed for outdoor applications - even within a screened-in porch. Your solution here would be to select a vent-free appliance that is specifically designed for outdoor applications. Please follow the below link to view an example.
Please let us know if you have any additional questions.
By Carol on November 9, 2012
My fireplace is nonexistent, though I do have the mantel and an open Ben Franklin restored front. The problem is I have only one chimney (propane) and it is not near where the fireplace has to be due to windows and house design. I am restoring an 1880 Victorian home and the only wall space adequate is not near the chimney to tap into.
Is there a "kit" of some sort my contractor can use to convert the open Ben Franklin to a direct vent that can open onto the porch? Or is it possible to snake a vent across the hose to tap the fireplace? I guess we will have to build a firebox and everything - we are starting from a bare wall.
Do you have any suggestions for me?
on November 9, 2012
Answer:Typically, conversion kits are not made to allow an appliance to be switched between fuels. It may be possible to run your vent piping into the existing chimney, but it would be ideal to have a chimney or vent system installed at the location of the appliance. What is the distance between your install location and the existing chimney? Is the existing chimney lined?
Please advise at your convenience.
By Meegan on November 9, 2012
I'm looking for parts for the majestic #RHE32. We need a fan temperature sensor #51704.
on November 9, 2012
Answer:This part is available, and your cost would be $18.95 plus shipping. This item is currently in stock and would be shipped the same or next business day upon order, but you would need to call us to order, as the item is not on the website.
Please contact us at 1-800-203-1642 and reference ticket number IAT-433-72216 to complete your order. We are open from 8:30 AM until 5:30 PM CST. We look forward to your call.
By Gene from OH on June 5, 2013
Do you have an insert that vents out the back of the fireplace, through a wall and then vertically to the outside? I'm building my house and fireplace and want something that will vent in this fashion.
By Collin C. - NFI Master Hearth Professional on June 6, 2013
Answer:Based on your description, you will need a manufactured fireplace, rather than a fireplace inserts. As you noticed, inserts are designed to retrofit into a masonry chimney and must be vented vertically. They are simply meant to make the existing masonry fireplace more efficient.
Manufactured fireplaces are fully insulated and designed to be placed within 2 x 4 or 2 x 6 wooden framing. Almost all of them can be vented horizontally through a wall and terminated horizontally on that same wall. A vertical run is only needed if the horizontal run is too long. The only downside to the manufactured fireplaces is that their BTU output tends to be comparatively less than the inserts. You will need to decide what purpose this fireplace serves before you make a purchasing decision.